Estudio de ITIL V3 para el servicio de telepresencia

Mónica Espinosa Buitrago, Fernando Prieto Bustamante, Diego Mesa Garcia,Aldo Fernando Vilardy Roa

instname:Universidad Pontificia Bolivariana（2016）

引用 0|浏览0

暂无评分

摘要

In developing the following article a proposal is made to implement the best practices of ITIL v3, identifying the importance of incident management and management of Telepresence service availability.

查看译文

AI 理解论文

溯源树

样例

生成溯源树，研究论文发展脉络

Chat Paper

正在生成论文摘要