Imagine all the people: a motivated model of work-related imagined interactions

Academy of Management Review(2023)

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摘要
As jobs become increasingly unstable and contingent and employees are increasingly geo-graphically separated and likely to communicate via technology, employees may find it more difficult to feel connected with one another and to navigate work interactions. We the-orize that, given such circumstances, employees are likely to engage in work-related imag-ined interactions, mental simulations of interactions with work-related others. Drawing on a core social motives framework, we propose two primary types of work-related imagined interactions: those aimed at helping employees feel more connected with others (i.e., imag-ined interactions concerning socio-emotional goals) and those aimed at helping employees gain confidence to influence others (i.e., imagined interactions concerning socio-instrumental goals). We explicate the conditions that motivate employees to engage in each type of imagined interaction and examine the content of these imaginings, explain-ing with whom they imagine interacting, what the imagined interaction is like, and when the imagined interaction occurs. Our theorizing sheds light on employees' intrapersonal relational landscape of work. In doing so, we contribute to the management literatures on relationships and social cognition and to the literature on imagined interactions. We conclude by highlighting important implications for both managers and employees.
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