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A Reflexive Method to Evaluate a New Safety Management Program

Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021)Lecture Notes in Networks and Systems(2021)

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摘要
This communication aimed to present a reflexive method to evaluate how a new safety management program is being implemented in the daily practices of managers. This method was built during an experimentation in a partnership research (E-safety project), in order to be then deployed by the managers and safety actors of the railways company. We conducted a study according to five steps: 1) preparation phase with the sponsor of the evaluation, 2) kick-off meeting with the director of one of the company's infrastructure maintenance facilities, 3) data collection by semi-structured interviews, 4) analysis of the data collected and 5) co-construction of a diagnosis on the implementation of the safety program in the daily practices. Here, we focus on the step three. Participants were twelve managers representing the four levels of the management line of this site and two support services. More the results concerning the assessment of the safety program, we aimed to present the method, its principles, the type of quantitative and qualitative analysis conducted and figures. These results then lead to discuss the interest of moving towards a constructive approach of safety.
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关键词
Safety program,Reflexive method,Assessment
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