Extending a helping hand: How receiving gratitude makes a difference in employee performance during a crisis

Dan Ni,Lynda Jiwen Song,Xiaoming Zheng,Jinlong Zhu,Mengyi Zhang, Lingxiao Xu

Journal of Business Research（2022）

引用 6|浏览13

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摘要

•Receiving gratitude expression relates to perceived social impact.•Crisis self-efficacy and perceived social impact relate to positive behaviors.•Perceived novelty of the COVID-19 crisis plays a moderating role in the model.•Perceived criticality of the crisis plays a moderating role in the model.

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关键词

Helping coworkers in a crisis,Gratitude expression,Crisis self-efficacy,Perceived social impact,Adaptation to a crisis

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