A multivocal literature review on record management potential components in CRUD operation for web application development

In recent years, web application frameworks have been widely practised by many developers to increase programming productivity as the frameworks are more flexible, rapidly built using CRUD operation, MVC-based, secure and most of them are published under an open-source license which will reduce the final cost of development. Although the CRUD automation in the web application framework boosts the development process, there are many important aspects of a web application absent from the CRUD output. Therefore, this multivocal literature review investigates the record management aspects that are required in modern WA and the perceived benefit of integrating the record management aspect into CRUD operation. The study extracted 284 publications from respectable scientific resources and the grey resources literature created by WA development practitioners outside academic mediums. After a detailed review process, only 14 scientific primary studies and 13 gray studies were considered for this review based on defined inclusion and exclusion criteria. The review shows that the most important aspects required in WA are search, role-based access control, retention, appraisal, search, audit trail, digital archiving, sharing, reporting, inactive files management and several other features. These important aspects have been analyzed and characterized according to its function and features. The method and procedure for integrating the specified aspect into CRUD operation are identified and discussed. Integrating and implementing the specified record management features into CRUD operation will boost the WA development productivity by producing more features as a standard output with integrated record management functions.