A Study on Factors Affecting the Satisfaction of Rehabilitation Service Experience of Elderly Patients in Rehabilitation Nursing Homes

In recent years, the problem of aging in mainland China has become more and more serious. There are many elderly people who need rehabilitation services, and rehabilitation nursing homes are popular. This article establishes a theoretical framework based on the “Structure-Process-Result” (SPO) quality assessment model and the multi-level service quality model, discussing the factors that affect the satisfaction of mainland rehabilitation patients in rehabilitation nursing homes. According to the results of structural equation (SEM) analysis, we can get: According to the results of structural equation analysis, the influencing factors that influence the satisfaction of mainland rehabilitation patients in rehabilitation nursing homes were determined, and related suggestions were made.