Building Empowered Teams

Since the beginning of the quality revolution a number of decades ago, there has been a growing realization that the most successful teams are teams of empowered employees who make the right decisions for the business based on information at hand. Successful organizations in many fields are finding that their leaders need to move beyond conventional planning and directing people skills to coaching and mentoring. At the same time, team members have to take on more ownership and responsibility for solving problems aligned with the organizational direction.