The Multi-Tier Assistance, Training, and Computational Help (MATCH) Project, a Track 2 NSF ACCESS Initiative

NSF-supported cyberinfrastructure (CI) has been highly successful in advancing science and engineering over the last few decades.During that time, there have been significant changes in the size and composition of the participating community, the architecture and capacity of compute, storage, and networking platforms, and the methods by which researchers and CI professionals communicate.These changes require rethinking the role of research support services and how they are delivered.To address these changes and support an expanding community, MATCH is implementing a model for research support services in ACCESS that comprises