How is Affect Social Justice Tensions: A Case Study of Asylum Management

Asylum management is rife with questions surrounding social justice. The use of information systems in this context is often complex and fosters social injustices instead of promoting social justice. The reason for this complexity may be the result of conflicting conceptualizations of social justice. By conducting an inductive and embedded single-case study of one blockchain systems for asylum management, we find that such conflicts can occur across and within the individual, group, and supra-group levels, and result in tensions. These tensions can be addressed through the implementation of information systems in four ways: reinforcement, stabilization, mediation, and resolution. This dynamic negotiation through information systems may prevent the materialization of one specific social justice conceptualization and distributes the quest for social justice across multiple levels.