Independent Evaluation of the Flow Coaching Academy Programme: Final report
RAND Corporation eBooks(2020)
摘要
RAND Europe conducted an independent evaluation of the Flow Coaching Academy programme. The programme aims to empower frontline staff to improve patient flow through the healthcare system. The evaluation looked at the effectiveness, impact and ability to scale of the programme. It found high levels of satisfaction with the training, evidence that the programme had positive human and technical impacts and that it was successfully scaled-up.
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关键词
flow coaching academy programme,evaluation
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