Incorporating TRIZ Methodology into Semi-structured Interviews for Innovative Insights.

The article presents a novel approach to problem-solving in the maritime industry by combining the use of TRIZ with Qualitative tool which is Semi-Structured Interviews (SSI) to identify and resolve contradictions between different objectives. First, the SSI were conducted with expert in Tunisian Maritime Ship owner. Second, the results obtained from SSI were analyzed and presented as objective need to be meet. Third, Contradictory objectives will be mapped to contradictory parameters using a System of Contradiction (SoC). Finally, TRIZ Matrix of parameters is used to solve the different conflicts that arise between objectives. It’s worth noting that we are studied a non-technical parameter, therefore, fitting between TRIZ parameters and evaluation parameters of the optimized system should be done. As a result, solution principles are proposed.