Organizational economic sustainability via process optimization and human capital: a Soft Systems Methodology (SSM) approach
arxiv(2023)
摘要
This review paper focuses on enhancing organizational economic sustainability
through process optimization and human capital effective management utilizing
the soft systems methodology (SSM) approach which offers a holistic approach
for understanding complex real-world challenges. By emphasizing systems
thinking and engaging diverse stakeholders in problem-solving, SSM provides a
comprehensive understanding of the problem's context and potential solutions.
The approach guides a systematic process of inquiry that leads to feasible and
desirable changes in tackling complex problems effectively. Our paper employs
the bibliometric analysis based on the sample of 5171 research articles,
proceedings papers, and book chapters indexed in Web of Science (WoS) database.
We carry out the network cluster analysis using the text data and the
bibliometric data with the help of VOSViewer software. Our results confirm that
as the real-world situations are becoming more complex and the new challenges
such as the global warming and climate change are threatening many economic and
social processes, SSM approach is currently getting back at the forefront of
academic research related to such topics as organizational management and
sustainable human capital efficiency.
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