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Multi-Party Privacy Policy Management in Healthcare: User Study and Proposed Solution

Research Square (Research Square)(2023)

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摘要
Abstract Background With the use of assisted living technologies and health monitoring systems, there is an increasing number of electronic health services. Regardless of the benefits that health monitoring systems have brought to users, they are in the face of privacy challenges, which can influence users’ adoption of these technologies. One of the challenges is multi-party privacy policy management. Objective We aim to help synchronize privacy settings among several parties, eliminate users’ privacy concerns, increase technology adoption, and ensure health services are better delivered. Methods: We conducted a user study with the scope of collecting several participants’ opinions on multi-party privacy policy management in the context of health monitoring. The study included one focus group and eight semistructured interviews. Eleven participants were recruited in total, and eight questions were predetermined. Content analysis was adopted to extract key information and tables including condensed meaning units were generated. Results The user study resulted in five main findings, which were summarized from participants’ answers. Based on these findings, we put forward a four-layer privacy policy management solution to help with the conflict resolution. Conclusions In all, participants have a common sense on several questions while some of the questions need to be further investigated. More complicated scenarios will also be considered to improve the multi-party privacy policy management solution in future work.
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关键词
privacy,policy,healthcare,multi-party
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