Effects of Newly Graduated Nurses’ Conflict Management Styles and Role Conflict on Turnover Intention

Purpose: This study was conducted to identify conflict management styles, role conflict, and turnover intention of newly graduated nurses and examine the factors affecting turnover intention. Methods: The subjects of this study were newly graduated nurses with less than one year of work experience among nurses working at five tertiary general hospitals located in Daegu, and the final study participants were 197. This study was conducted using a structured questionnaire that consisted of 80 questions including general characteristics, conflict management styles, role conflict, and turnover intention. Data were collected from August 19 to September 13, 2022. Results: The multiple regression analysis showed satisfaction with work department (β=-.49, p<.001), ‘lack of cooperation’ in role conflict factors (β=.22, p<.001), ‘avoiding’ in conflict management styles (β=.19, p=.001) and satisfaction with own salary (β=-.15, p=.013) significantly influenced turnover intention of newly graduated nurses, and explained 33.0% of turnover intention. Conclusion: In order for graduated nurses to stay in the nursing field longer, it is necessary to identify and improve factors related to the turnover intention, provide appropriate education, and improve their working environment and treatment.