Towards strengthening resilience of organizations by risk management tools: A scientometric perspective on COVID-19 experience in a healthcare and industrial setting

During the COVID-19 pandemic, the healthcare system and the global supply chain were exposed to an unpredicted event, which increased awareness about the need of more effective strategies to support decision-making process and to empower safety barriers. In this work, a combined scientometric and systematic review was performed to analyze tools and methodologies able to combine resilience with more traditional risk assessment, learning from the experience posed by the COVID-19 crisis. Bibliometric and literature content analyses were carried out focusing on resilience management upon the incoming of an unexpected event. The systematic analysis of the methods and models developed on the basis of different pandemic waves provides a natural guide for future research development.