Applying a Process-Centric Approach to the Digitalization of Operations in Manufacturing Companies: a Case Study

This research aims to explore how digital technology can enhance productivity in manufacturing firms through the application of lean methodology and Industry 4.0. While previous studies have been primarily theoretical, digital technologies have the potential to improve efficiency in lean organizations. The research develops a practical and effective digitalization framework for manufacturing firms to improve operational efficiency. The proposed framework recommends a step-by-step approach to implementing digital technologies and fostering a culture of digital innovation. The framework will be tested in a real-world manufacturing setting to provide industry practitioners with empirical evidence to support and guide its implementation. The study first focuses on the literature review of Lean Manufacturing, Industry 4.0, and their connection. The methodology adopted for the research is then discussed, followed by the case study. The study concludes that a culture of digital innovation is critical for digitalization success. The study recommends that companies adopt the proposed framework to increase operational efficiency, reduce waste, and gain a competitive advantage. This study provides a practical framework for manufacturing firms to implement digital technologies and improve operational efficiency. The proposed framework is designed to be adaptable and can be customized to meet specific organizational needs. The study highlights the importance of a digital innovation culture and recommends a step-by-step approach to implementing digital technologies in manufacturing firms.