International Journal of Electronic Customer Relationship Management (1750-0664) | AMiner期刊详情 | AMiner

International Journal of Electronic Customer Relationship Management (1750-0664) | AMiner期刊详情 | AMiner

年发文量

研究主题

论文（277）

排序

时间引用

1Same Screen, Different Rules: Comparing Consumer Behaviour Across B2C and C2C Marketplaces

Xun Xu, Tina Le, Yiming Zhuang

2026

引用

2The Power of Other Consumers: Herd Behaviour,customer Experience, Impulse Buying Urge and Continuance Intentions in Fashion Online Group Buying

Kaiyan Zhu, Caroline Swee Lin Tan,Tarun Panwar

2026

引用

3Customer Knowledge and Business Performance - the Moderating Role of Firm Size in Vietnam

Nguyen Thu Nha Trang,Luu Tien Thuan, Le Thi Thu Trang, Nguyen Thi Phuong Dung

2026

引用

4How Customer Relationship Management Improves Sustainable Business Strategy: a Bibliometric Analysis

Nuryakin N.A., Lalu Supardin

2026

引用

5CLICK & PAY: Discovering Impact Inside E-Commerce Shopper Personality

Undang Juju, N.A. Nofrizal, Nuradli Ridzwan Shah Mohd Dali, Afvan Aquino, N.A. Aznuriyandi, Rafidianto Wibisono

2026

引用

6When Logistics Matters: Customer Satisfaction As a Bridge Between Service Quality and Repurchase Intention in Vietnam

Hien Pham, Le Trinh Quynh, Que Lieu

2026

引用

7Revolutionising Consumer Engagement Through Cutting-Edge Marketing Strategies

Krishnabhaskar Mangalasserri, K.K. Ramachandran, Niharika Singh, M. Jagadish Kumar, M. Sivakoti Reddy, Pramod Kumar

2025

引用

8Artificial Intelligence in Customer Relationship Management: Bibliometric Analysis

Nguyen Van Thanh Truong, Tran Cong Toan

2025

引用

9Determinants of Customer Switching Intentions on Social Commerce Sites: a Push-Pull-mooring Framework

Wasim Ahmad, Kay Hooi Keoy, Wang Xiaoqin, Wang Yuqiao,Abdul Waheed, Muhammad Akib Warraich

2025

引用

10How Does Emerging Technology Metaverse Drive Subjective Wellbeing Delineating Purchase Intention and Need for Status

Satinder Kumar, Garima Kathuria, Dipti Malhotra

2025

引用

11Transforming Customer Engagement with Adaptive Relationship Management Strategies

Sunil Mishra, Haldhar Sharma, Ankita Pathak, Devendra Kumar Pandey

2025

引用

12What Makes Users Re-Share Online Video Advertising on Facebook an Empirical Study in an Emerging Economy

Vo Phuong Thao Tran, Thanh Binh Phung

2025

引用

13Engagement in Rhythm: Decoding the Drivers of Customer Loyalty in Spotifys Music Platform

Suryahadi Johanes, Adhi Setyo Santoso

2025

引用

14Critical Success Factors in Implementing a CRM Solution: a Case Study

Jorge Vareda Gomes,Mário Romão, Carlos Pissarra

2025

引用

15Optimising Organisational E-Marketing Efforts: Lessons from the Foraging Paridigm

Emmanuel Adu Mensah N.A.

2025

引用

16Engaging Customer in Live-Streaming Commerce: the Impact of Interactivity and Perceived Value on Trust

Teresia Debby, Margareth Setiawan,Mustika Sufiati Purwanegara,Atik Aprianingsih, Rizkia Ayu Amilia

2025

引用

17CRM Strategies Within Small and Medium-Sized Family-Owned Businesses: a Multiple Case Study.

Chifae E.L. Hail, Mustapha El Koraichi N.A.

2025

引用

18Impact of Logistic Flows of Service Quality and Delivery Dimension Towards Customer Satisfaction: an Empirical Study

Somnath Mukherjee,Anand Prasad Sinha, Neha Choudhary

2025

引用

19Integration of Customer Relationship Management in E-Commerce

K.V. Manjunath, Madhuvaishnavi Thyagaraj, N. Shivaraj Shreya, K. Sridahar Inchara, Seema B. Hegde

2025

引用

20Impact of Influencer Marketing on Buying Behaviour of Millennials and Generation Z

Rimple Sharma, Kumar Sanu

2025

引用

高被引作者

作者	引用	发文
Arsalan Najmi	130	3
robbert faase	122	1
Marco R. Spruit	122	1
Remko Helms	122	1
Syed Ali Raza	118	2
Muhammad Anshari	93	4
Abbas Keramati	79	9
S. P. Anbuudayasankar	78	1
Tom Page	78	1
Paivi Iskanius	78	1

高产作者

作者	引用	发文
Abbas Keramati	79	9
Jayanthi Ranjan	33	5
Dr. Pankaj M. Madhani	18	5
Muhammad Anshari	93	4
K. Ganesh	18	4
Salman Nazari-Shirkouhi	13	3
Abdul Waheed	1	3
Ivan Ka Wai Lai	5	3
Göran Svensson	9	3
Changsoo Sohn	15	3

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