Purpose-This study aims to analyze the influence of conflict within the top management team (TMT) on innovative performance. It considers the moderating roles of socialization capabilities and decentralized decision-making and addresses a theoretical and empirical gap in the literature. Theoretical framework-This study examines the relationship between conflict within the management team and innovative performance. It differentiates between task and relationship conflict and explores the moderating role of socialization capabilities and decentralization. Design/methodology/approach-A quantitative approach was adopted to estimate three theoretical models that allow for the evaluation of relationships between conflict in the TMT and innovation. These models are based on data collected from organizations in various sectors. Findings-The results show that task conflict positively affects innovative performance, while relationship conflict negatively impacts it. Practical & social implications of research-To strengthen TMT leadership, it is recommended that programs be implemented to improve interpersonal skills and foster trust and communication. Additionally, adopting decentralized structures that facilitate innovation is advised. Originality/value-This study provides a novel approach by analyzing the interaction between internal TMT factors and organizational structural factors.
Purpose - The hospitality sector has undergone substantial changes in terms of its job requirements and the need for work engagement practices. This study investigates the relationships between meaningful work, work engagement, employee performance and task interdependence in India's hospitality sector. Theoretical framework - The theoretical framework is based on Kahn's (1990) work engagement framework and Bakker and Demerouti's (2007) Job-Demand Resources (JD-R) model. Design/methodology/approach- Hypotheses were tested statistically using structurall equation modeling (SEM) with a cross-sectional sample of 301 hospitality sectom employees in four Indian cities. Findings-The results highlight the crucial role of meaningful work and engagement in achieving sustained performance outcomes. Work engagement was found to be a significant mediator in the model. However, task interdependence did not have a statistically significant moderating effect. While age showed no significant influence on job performance, work experienc & aogon;emerged as a significant predictor of performance.. Practical and social implications of the research-The study provides substantial evidence of the critical role that meaningful work and work engagement play in driving fob performance in the hospitality sector. Enhancing meaningfulness and nurturing engagement collectively form a practical roadmap for achieving superiom service performance in hospitality organizations. Originality/value - Since little esearch has been conducted on hospitality sectom employyes, this study offers empirical support for engagement-based performance models within the JD-R framework. By examining hospitality sector employees the study expands the empirical base of JD-R research beyond traditional corporate settings, It demonstrates that meaning-driven engagement mechanisms are equally important in service-oriented, high-demand environments.
Purpose-This study examines how public data opening (PDO) affects corporate ESG performance. Theoretical framework-The study combines the slack resources theory, corporate governance theory, and other economic theories to highlight the mechanisms through which PDO may affect corporate ESG performance. Design/methodology/approach-Considering the launch of Chinese provincial PDO platforms as a quasi-natural experiment, this study uses a difference-indifferences (DID) model with panel data from Chinese A-share corporations from 2012 to 2022 to analyze the potential effects of PDO on corporate ESG performance. Findings-The results show that PDO effectively improves corporate ESG performance, particularly in regions with low informatization and marketization levels, as well as among corporations with a strong perception of uncertainty and state-owned enterprises. Mechanism analyses reveal that PDO may improve corporate ESG performance by reducing corporate information asymmetry, promoting digital transformation, and enhancing green innovation. Practical and social implications of the research-The findings provide fresh insights for policymakers to promote the marketization of data elements and enhance corporate ESG performance, while also offering a reference for future research. Originality/value-The study constructs a theoretical framework for how PDO affects corporate ESG performance, which extends and enriches the literature on the impacts of PDO and the factors influencing corporate ESG performance.
Purpose-To analyze how e-commerce platform characteristics influence online sales, focusing specifically on Mercado Libre and the fourth-generation Echo Dot (Alexa). Theoretical framework-The study is grounded in e-commerce and online consumer behavior theories and examines variables such as seller reputation, price, electronic word-of-mouth (eWOM), discounts, product description, and availability. Design/methodology/approach-An explanatory research design was employed using mixed methods and a retrospective approach. A total of 128 product listings were analyzed using a robust Poisson regression model. Findings-Product price, textual description, and available units have a significant impact on online sales. Conversely, seller reputation, eWOM volume, and discounts did not demonstrate a significant relationship within this specific context. Practical & social implications of research-This study contributes to the literature on e-commerce in Latin America, a historically under-researched region. It provides a perspective based on observable variables, thereby complementing previous studies. Practical implications include actionable strategies for optimizing product presentation, pricing, and inventory management in emerging markets such as Colombia. Originality/value-The research provides empirical evidence regarding the relative importance of distinct e-commerce platform characteristics within a Latin American context. The methodological focus on directly observable variables offers a novel perspective in the field. These findings are highly valuable for sellers and e-commerce platform managers operating in emerging markets.
Purpose-This study investigates how Environmental, Social, and Governance (ESG) performance enhances corporate resilience through trade credit mechanisms, considering variations in supplier concentration and industry pollution intensity. Theoretical framework-Drawing on stakeholder theory, the study presents the pathway "ESG-* Trade Credit-* Resilience," showing how responsible governance strengthens stakeholder ties and supports resilience via supply chain financing. Design/methodology/approach-Using panel data from 4,375 Chinese A-share listed firms from 2014 to 2023, the study builds a resilience index through entropy weighting. Two-way fixed effects and mediation models are employed to test the mechanisms. Findings-ESG performance significantly improves resilience. Trade credit acquisition, provision, and net financing mediate this relationship. The effects are stronger for non-heavy-polluting firms and those with lower supplier concentration. Practical & social implications of research-The study highlights trade credit as a financial channel linking ESG to resilience, offering insights for firms, regulators, and investors seeking resilience strategies under uncertainty. Originality/value-By integrating ESG, trade credit, and resilience, this research extends resilience and stakeholder theory and introduces a novel heterogeneity perspective.
Purpose-Strategic renewal (SR) is a process involving beliefs, actions, and learning that helps organizations adjust their strategy in response to environmental changes. This study explores how middle managers (MMs) influence SR through their roles in strategy implementation. Theoretical framework-Using intraorganizational ecology theory, this study examines MMs' contributions through the processes of variation, selection, and retention. MMs were involved in planning and executing cycles, using lean practices, and engaging in the ongoing development of strategic initiatives. Design/methodology/approach-A longitudinal qualitative study was conducted at a Brazilian manufacturing firm over ten years (2012-2022), including 125 semi-structured interviews with MMs involved in strategic workshops and lean-based practices. The study examines SR across four phases: professionalization, recognition, depression, and resumption. Findings-MMs are key to both executing existing strategies and driving SR. They mediate between top-down directives and emergent strategic needs, helping align initiatives with formal structures. MMs contribute to SR through mechanisms such as reducing resistance, promoting integration, fostering cognitive development, and supporting organizational learning and adaptation. Practical & social implications of research-The proficiency of MMs in strategic roles enhances SR. The study highlights the importance of MMs in enabling strategic flexibility and offers insights into leveraging middle management for sustainable transformation. Originality/value-This research bridges the gap between strategy implementation and renewal by illustrating how MMs, as enactors and originators of strategic change, influence SR through lean, practice-based interactions.
Purpose-This study explores how Brazilian fans of RuPauls' Drag Race (RPDR) construct a queer fandom heterotopia through online interactions. Theoretical framework-We position our study within Consumer Culture Theory (CCT), integrating research on queer consumer cultures and the participatory culture of fandoms. We also draw on Foucault's concept of heterotopia to guide our conceptualization. Design/methodology/approach-The study employed netnography based on one year of data from X (formerly Twitter). Findings-Three dimensions that shape a queer fandom heterotopia were identified: Will for the Extraordinary, reflecting fans' desire to transcend routine consumption; Care for the Collective, emphasizing community building and engagement; and Sharing Self-Promotions, exhibiting creative identities and self-representations. Practical & social implications of research-Our results demonstrate how queer media consumers create heterotopic spaces through consumption practices within participatory fan cultures that challenge oppressive social norms. They also highlight the active role of fans in subverting media narratives and constructing spaces that, while not utopian, can help ensure the survival of queer subjectivities. Ultimately, these heterotopias increase visibility, safety, and support for LGBTQIAPN+ communities, offering clear practical and social insights. Originality/value-This study addresses a gap in current CCT research by examining the underexplored consumption of RPDR in Brazil. It offers a rich empirical case that advances theories about global media flows and transcultural fandoms. Furthermore, our conceptualization adds value by demonstrating how interactions between queer media fans contribute to the normalization of queerness within the online fandom environment, simultaneously empowering fans to act beyond its immediate confines.
Purpose-To investigate how authentic leaders influence their followers' well being at work and to examine the roles of the leader's affective presence and interactional justice in the relationship between authentic leadership and job satisfaction in the financial sector. Theoretical framework-Grounded in the authentic leadership perspective and informed by affective social exchange theory, the study develops hypotheses regarding the roles of the leader's positive affective presence and interactional justice in promoting their followers' well being. Design/methodology/approach-The study employs a quantitative survey design to examine the proposed relationships between authentic leadership, the leader's positive affective presence, interactional justice, and job satisfaction. Validated scales were used to measure each construct, and statistical analyses were conducted to assess direct and mediating effects within the proposed model. Findings-Authentic leadership is positively associated with the leader's positive affective presence, and both predict interactional justice. Positive affective presence and fair interactions mediate the relationship between authentic leadership and job satisfaction. Practical & social implications of research-The study provides novel evidence on the connections between authentic leadership, the leader's affective presence, and interactional justice in predicting job satisfaction, suggesting that the development of authentic leadership capacities can foster a more positive and fair work environment, thereby enhancing quality of work life. Originality/value-The study expands the understanding of the psychosocial mechanisms through which authenticity-based leadership styles promote well being at work. It offers a more comprehensive explanation of the affective and relational processes that support healthy, emotionally high-quality organizational environments.
Purpose-The study aims to identify the governance configurations adopted by buyer-supplier relationships (BSRs) to generate high levels of relational financial and knowledge rents. Theoretical framework-The research follows the classification of formal and informal governance mechanisms proposed by Cislaghi et al. (2022). Design/methodology/approach-The study uses a crisp-set Qualitative Comparative Analysis (csQCA) to examine data collected from 181 food and beverage suppliers in Brazil. The analysis considered 10 formal and 14 informal governance mechanisms. Findings-The study identifies three governance configurations that generate high knowledge rents and two configurations that produce high financial rents for suppliers. The results emphasize the importance of contractual coordination and a good reputation as critical governance mechanisms across all configurations. Additionally, the study highlights the role of trust, information sharing, and other informal governance mechanisms in fostering relational rents. Practical & social implications of the research-We contribute to the literature by showing that multiple configurations of governance mechanisms produce higher levels of relational rents for suppliers. Future research should consider both sides of the relationship to gain a comprehensive understanding of governance configurations and their impacts on relational rents. Originality/value-To the best of our knowledge, this is the first study to adopt a configurational approach to identifying which governance mechanisms foster relational rents in BSRs. This paper fulfills the need to consider specific formal and informal governance mechanisms since they can be combined to produce knowledge and financial rents. Furthermore, it demonstrates that BSRs rely heavily on a vast repertoire of informal governance mechanisms to foster relational rents.
Purpose-This study examines how the Brazilian stock market reacts to pivotal events related to the State-Owned Enterprises Law, including both governance-enhancing milestones and regulatory relaxations. It investigates whether ownership structure, governance levels, and listing segments influence investor responses. Theoretical framework-Rooted in agency theory, the study explores how principal-agent conflicts, particularly in politically influenced state-owned enterprises, can affect firm performance and market behavior. The State-Owned Enterprises Law aimed to mitigate such inefficiencies through governance reforms. Design/methodology/approach-We apply an event study methodology and difference-in-differences (DID) techniques to analyze the abnormal stock returns of 107 B3-listed companies during four pivotal events related to the State-Owned Enterprises Law, encompassing both its enactment and its subsequent weakening. Findings-The results reveal positive cumulative abnormal returns (CARs) following governance-enhancing events, suggesting market confidence in improved oversight and reduced political interference. Conversely, events signaling a rollback of the law's provisions, particularly the day the Chamber of Deputies approved the 2022 bill easing board appointment criteria, generated negative CARs, indicating concerns over transparency and governance quality. Practical & social implications of the research-The findings highlight the sensitivity of asset prices to governance regulations in emerging markets. They reinforce the importance of institutional safeguards in reducing agency conflicts and protecting investor interests in state-owned enterprises. Originality/value-This study contributes to the limited empirical literature on how Brazilian capital markets interpret corporate governance reforms. It offers new evidence on the roles of regulation, ownership structure, and governance quality in shaping market dynamics.
Purpose-This study examines how national cultural dimensions moderate the relationship between perceived work-from-home-support (WFHS) and job satisfaction (JSAT). Theoretical framework-It draws on self-determination and social exchange theories to explain how WFHS helps create optimal conditions for employees' sense of productivity, which in turn motivates and enhances JSAT. Design/methodology/approach-We surveyed a convenience sample of 241 employees from a multinational company with subsidiaries in four countries and collected cultural dimension scores from "Hofstede's Globe" to test each hypothesis separately using PROCESS v3.5.3 for SPSS. Findings-The results show that WFHS enhances JSAT in remote work settings, with culture serving as a significant moderator. Feminine and uncertainty-avoidant societies benefit most from WFHS, while individualistic and long-term oriented societies show no significant effects. Practical & social implications of research-The study bridges the gap between cultural dimensions and organizational support in remote work settings, showing that WFHS affects JSAT differently across cultures. Adapting remote work support to cultural expectations can enhance well-being and optimize organizational outcomes. It guides organizations in designing policies that balance autonomy in individualistic settings with structure and recognition in uncertainty-avoidant ones. Originality/value-This research deepens the understanding of remote work by integrating cultural factors and showing how different national cultures affect the influence of WFHS on JSAT.
Purpose-This study aims to develop and evaluate a measurement scale that establishes the influence of individual environmental attitudes, sustainability awareness, and personal values on the intention to act sustainably among Mexican university students. Theoretical framework-This study was developed through the lens of the Theory of Planned Behavior. Design/methodology/approach-Content, expert, and statistical validations were carried out on a sample of 192 young university students to conform and validate the instrument. Previous data analysis provided the suggested normality parameters, followed by an exploratory factor analysis that established the relevance of the items per construct for unidimensionality. Finally, a confirmatory factor analysis was carried out to confirm the unique conformation of the variables (convergent and discriminant validity). Findings-An instrument composed of 19 items was obtained to evaluate the different variables, confirming the validity and reliability of the scale. Practical & social implications of research-The study contributes to identifying the factors that generate sustainable behavior. It clarifies which elements are catalysts for generating such behaviors and guides the development of strategies to help future decision-makers maintain a balance in their actions toward general well-being. Originality/value-The originality lies in the depth of the scale's validation analysis, the generated model, the topic addressed, and the possibility of replication by subsequent studies.
Purpose-This study examines the profile of insurers that opted for admitted and eventual reinsurers following Complementary Law 126 and the increase in the cession limit established by Decree No. 10,167 and CNSP 451. It evaluates whether the new regulations increased the proportion of premiums ceded to these reinsurers and, consequently, insurers' credit risk, since these reinsurers are not fully subject to SUSEP supervision. Theoretical framework-The study is grounded in the theoretical basis of risk management and insurance regulation, focusing on reinsurance as both a risk mitigation tool and a source of credit risk. Design/methodology/approach-A quantitative approach is adopted, using panel data from 80 Brazilian insurers from 2013 to 2023. Findings-The results indicate a positive correlation between Decree No. 10,167 and the proportion of premiums ceded to eventual reinsurers. In addition, a positive correlation is also observed between the proportion of premiums ceded to these reinsurers and the credit risk capital of insurers. Practical & social implications of research-The study offers empirical evidence that Decree No. 10,167 may increase the credit risk of Brazilian insurers, affecting their solvency. Originality/value-This research contributes to the understanding of how regulatory changes shape reinsurance practices and credit risk in Brazil, a market with distinct oversight for local and foreign reinsurers.
Purpose-This study aims to measure the effect of diversity management on the relationships between potential and realized absorptive capacity and between realized absorptive capacity and innovation capacity. Theoretical framework-This research is based on studies that consider absorptive capacity as an essential factor for innovation (Camis & oacute;n & For & eacute;s, 2010; Flatten et al., 2011) and on the literature addressing the positive impact of diversity on creativity and innovation (Cox & Blake, 1991; Ashikali & Groeneveld, 2015; Mor Barak et al., 2016). Design/methodology/approach-We developed and validated an instrument to measure the relationship between the constructs, then collected data and obtained 405 valid responses. We tested the hypotheses using partial least squares structural equation modeling (PLS-SEM). Findings-The results indicate that diversity management has a direct effect on innovation capacity and positively moderates the relationship between absorptive capacity and innovation, reinforcing its strategic role in organizational performance. Practical & social implications of research-In a context of weakening diversity and inclusion policies, this study supports valuing them as relevant organizational practices. The findings suggest that diversity not only promotes inclusion but also enhances innovation potential by fostering collaborative and knowledge-sharing environments. Originality/value-The main contribution of this research lies in empirically demonstrating how diversity management moderates the conversion of knowledge into innovation, addressing an important gap in the literature (Yadav & Lenka, 2020) and providing practical guidelines for managers.
Purpose-The purpose of this study is to develop a scale to assess public attitudes towards the inclusion of foreign healthcare workers in the Turkish healthcare system. Theoretical framework-The research idea and model were developed based on a review of the literature. Design/methodology/approach-Within the scope of the study, the scale development process was applied. The study sample consists of 500 people living in the Karaba & gbreve;lar district of Izmir, T & uuml;rkiye. Findings-Factor analysis revealed a structure consisting of four factors and 24 items. These factors were named "Negative Perspective," "Professional Confidence," "Acceptance" and "Education Policy" to best reflect the items grouped under them. The structure determined by factor analysis was confirmed using confirmatory factor analysis. Practical & social implications of research-With globalization, foreign healthcare professionals can work in many countries besides their own. This study, which examines public attitudes towards foreign healthcare professionals working or intending to work in T & uuml;rkiye, is expected to guide subsequent studies in the field. This demonstrates the social impact of the study. Originality/value-A scale not previously developed in the literature was developed within the scope of this study. This scale is original in terms of methodology and human resources.
Purpose-This study investigates the relationship between accounting information quality and market value in publicly traded Brazilian companies, highlighting the impact of high-quality financial reporting on valuation and investor decision-making. Theoretical framework-Building on international research, the study examines how accounting information quality, firm size, growth, leverage, and dividends influence market valuation. Design/methodology/approach-The analysis is based on an unbalanced panel of 317 non-financial publicly traded companies listed on the Brazilian Stock Exchange (B3) from 2011 to 2020, totaling 2,246 firm-year observations. Short panel regression with firm fixed effects, year dummies, and clustered robust standard errors was employed using the market-to-book ratio as a proxy for market value. Findings-The results show a significant positive relationship between accounting information quality and market value. Market value is also positively affected by firm size and growth, but negatively affected by leverage and dividend yield. Capital expenditures and return on equity were not statistically significant. Practical & social implications of research-The findings underscore the importance of transparent and reliable financial reporting to foster investor confidence and improve valuation. The study suggests that enhancing corporate governance and incentives for accounting quality can further strengthen the Brazilian capital market. Originality/value-This research contributes to the literature on emerging markets by providing robust empirical evidence of the impact of accounting information quality on market valuation in Brazil, complementing international studies and evidencing advances in Brazilian corporate governance practices.
Purpose-The main objective of this paper is to investigate the mediating effect of strategic improvisation on entrepreneurial orientation and firm performance. Theoretical framework-This study adds to the body of knowledge on entrepreneurial orientation and firm performance and advances the resource-based theory. Design/methodology/approach-A sample of 241 SMEs was used to establish and examine four hypotheses. Partial least squares structural equation modeling (PLS-SEM) was used for data analysis. Findings-The empirical findings reveal that strategic improvisation behavior partially mediates the relationship between entrepreneurial orientation and firm performance as a predictor of entrepreneurs' business success in SMEs. Practical & social implications of research-This paper may help lessen environmental uncertainty and enhance foresight. Managers and business owners need to be aware of the findings. Originality/value-This paper fills an important gap in our understanding of the role of strategic improvisation in entrepreneurial orientation and firm performance in Asian environments, such as T & uuml;rkiye, with corresponding partial mediation effects of strategic improvisation and statistically significant connections among entrepreneurial orientation, firm performance, and strategic improvisation.
Purpose-We aim to verify if and how the acquired academic characteristics of top management help firms withstand crises by examining the effect of CEOs' and board members' education and scholarly expertise on financial resilience through innovation. Theoretical framework-We draw upon upper echelons, agency, and information asymmetry theories. Design/methodology/approach-We collected data on the Brazilian stock market during the COVID-19 pandemic to observe the market during a crisis. Using unique dataset of academic curricula, we estimate OLS and Cox regressions to examine the stability and flexibility of firms during the pandemic. We perform robustness checks through quantile regression to provide additional evidence for our findings. Findings-We find that the acquired academic characteristics of top management have an impact on financial resilience. This relationship is sometimes moderated by innovation. Overall, innovation and top managements' acquired academic characteristics seem advantageous during a crisis, as their interaction strengthens these relationships. Practical & social implications of research-This study provides evidence of the importance of top management to yet another organizational outcome: resilience. Our contributions are both theoretical and empirical, as we advance the discussions about financial resilience, corporate governance, and innovation, and deliver insights to practitioners and policymakers. Originality/value-We are the first to uncover some of the determinants of financial resilience in Brazil, whose stock market tends to be more sensitive to shocks than those of more developed countries. Our study provides guidance to both investors and managers.
Purpose-The present study aims to determine the effects of task diversity and skill diversity on burnout and turnover intention. Theoretical framework-This section describes task diversity, skill diversity, burnout, and turnover intention, and presents the relationships between these variables and the research hypotheses. Design/methodology/approach-Using a cross-sectional research design, data were collected from 200 blue-collar workers in various businesses in the forest products and furniture industries in T & uuml;rkiye. The data were gathered using the Task Diversity Scale introduced by Nimon and Zigarmi (2015), the Skill Diversity Scale introduced by Eyi (2010), the Burnout Scale introduced by Kristensen et al. (2005), and the Turnover Intention Scale developed by Mobley et al. (1978). Findings-The present study revealed negative and significant relationships between task diversity and burnout, as well as turnover intention (r =-0.288; r =-0.216, respectively). Additionally, negative and significant relationships were found between skill diversity and burnout, as well as turnover intention (r =-0.348; r =-0.167, respectively). Practical & social implications of research-The results emphasize the importance of task and skill diversity in organizations in reducing employee burnout and turnover intention. Originality/value-The research was conducted in Turkish forest products and furniture sectors. By examining the possible protective effects of task and skill diversity in this sectoral context, it provides important insights into how diversity can be used to reduce employee burnout and turnover intention. In this respect, the study aims to both fill a gap in the literature and provide practical implications for managers in the relevant sectors.
Purpose-This study aimed to analyze the impact of innovation and sustainable governance on the socio-environmental performance of companies in the Brazilian capital market by focusing on those listed on the Corporate Sustainability Index (ISE). Theoretical framework-The theoretical framework of this study, designed to substantiate the research hypotheses, comprises two sections that address the influence of sustainable corporate governance and innovation on socioenvironmental performance. Design/methodology/approach-This descriptive, quantitative study used documentary data sources and four multiple linear regression models to analyze the relationship between the variables. Findings-The results revealed that innovation and sustainable corporate governance significantly influence the social and environmental performance of the listed companies. The study demonstrated that sustainable governance and investments in innovation can improve organizational socio-environmental performance. Overall, sustainable governance and innovation had a greater impact on social performance than environmental performance, indicating a stronger alignment with the social pillar of sustainability in the context analyzed. Practical & social implications of research-The contributions of this study reach different stakeholders and have the potential to help companies improve their sustainability approaches by considering governance and innovation. Furthermore, the study contributes to the state of the art in the field of research on governance, innovation, and socio-environmental performance in Brazil and other emerging economies. Originality/value: Notably, no other analyses investigating the impact of innovation and sustainable corporate governance performance on socio-environmental performance in the context of the ISE were identified. In this sense, the research reinforces our understanding of the relationship between sustainable corporate governance, innovation, and socio-environmental performance.
