This research was an investigative enquiry into the forms, extent, effects and contributing factors of cyberbullying in Higher and Tertiary Education institutions in Zimbabwe. The study used one such institution as case study. A survey was conducted on a sample of 380 undergraduate students (n=380) out of a total of 3800 student population (N=3800) in the institution. Interviews were also conducted on 12 volunteers in order to obtain additional information from the participants, especially on contributing factors. The Findings indicate that cyberbullying is very common in these institutions coming in the form of phone calls, emails, text messages, video clips and online chats. The extent of Cyberbullying is very high, with 75% of respondents admitting to have received a threatening message in campus, while 83% confirmed to have seen offensive messages while socializing with friends online. Key effects were identified as affecting students in their relationships on and off campus and mental health problems. Main contributing factors to cyberbullying were identified as gender issues, cultural/ ethnic differences, general dislike, and some taking it as an online game (fun).
Network Access Provider is a company engaged in the field of ICT (Information Communication Technology) where the main activities carried out in business are the provision of internet services to the Internet Service Provider (ISP), network integrators, content providers, and all support solutions in fields related to the internet and networks. This research was conducted to ensure that operations at Network Access Provider have been running and supports the goals optimally. The focus of this research is to help companies create optimal value from IT with a balance between realizing benefits and optimizing usage levels and resources. Researchers conduct library studies, observations, interviews, and conduct research analysis methods to get the actual value of the capability level of information systems and factors that influence information systems. Researchers use the COBIT 5 framework in the Evaluate, Direct, and Monitor (EDM) domains to conduct research on governance that works together around the world. COBIT 5 is an approved work or framework that is often used by auditors, especially in the information technology auditors section. COBIT 5 can be used as a tool to create information technology governance in a company. The results of this research contain information about IS deficiencies and the renewal of solutions for future improvements to the company.
With contemporary technology, companies comprehend the need for a technological tool to direct their businesses relationships with customers. CRM system one of the modern inventions of technology that assist businesses to manage their information and to offer companies the whole view of each customer. This study used quantitative statistical methods to investigate the potential effect of the predictor CRM system on the criterion variable of customer satisfaction. The research provided a new survey instrument to assess the value-added of CRM systems in small- to medium-size companies in the United State (US) in terms of customer satisfaction. The findings of this study concluded that the utilize of CRM systems in business could improve customer satisfaction because customers become willing to purchase repeatedly, try the companies' other products or services, and eager to bring a new customer to the company.
Cryptocurrencies are a sort of digital money created and managed through the use of advanced encryption techniques known as cryptography. This paper has made a simple explanation of cryptocurrencies (particularly Bitcoin) as well as an attempt to make some future assumptions regarding such virtual currencies with the aid of previous literature and published online sources. The various aspects of these virtual currencies are yet to be discovered in detail, but the author hopes that this simple, basic and narrative paper will be helpful to those seeking basic references regarding this newest issue.
This research sought to establish why there is a low presence of women in ICT jobs; yet they con-stitute the larger percentage of the population. The researchers did a literature review, used a sur-vey questionnaire to collect statistical data, and carried out in-depth interviews with key inform-ants who were women in ICT-related jobs in the banking and telecommunications sector in Zim-babwe. According to the study, lack of digital exposure and career guidance posed the greatest challenge for women pursuing ICT-related careers, with 95.74% of the respondents citing this challenge. Interestingly, organizational constraints had the lowest response, possibly indicating that the organizational environment is no longer a discriminating factor towards the progression of women in their careers. The study recommended among others, proper career guidance of the opportunities that ICT has for women and this can be done by the parents, mentors, and institu-tions of higher learning. Career development programs and training can also go a long way in boosting the confidence of women and encouraging them to pursue ICT-related careers.
