In today's industry, asset maintenance has evolved from an operational function to an essential strategic component of organizational competitiveness. The incorporation of emerging technologies, particularly artificial intelligence, is transforming processes, leadership, and human talent management. This article, based on a systematic literature review conducted under the PRISMA protocol, examines how artificial intelligence is redefining human capital in industrial maintenance, identifying challenges and opportunities in terms of competencies, organizational culture, and ethical values. The findings reveal that the success of digitalization does not depend exclusively on technology, but rather on a comprehensive transformation of human talent that requires new technical, digital, and socio-emotional skills, as well as ethical leadership oriented toward sustainability. The study offers a strategic vision in which it is emphasized that the synergy between artificial intelligence and human capabilities is key to building resilient, inclusive, and competitive industrial environments.
This research analyzes the tools for achieving digital innovation, which can drive the modernization of Venezuelan public administration, specifically in the Bolivarian State of Cojedes, based on a diagnostic analysis that identifies problematic situations such as excessive bureaucracy, a lack of budget transparency, and administrative biases, and proposes solutions based on artificial intelligence, e-government, and open data; This study contributes documentary analysis, international comparative studies, interviews with experts and specialists, and observations of local initiatives. To this end, the study was structured into three phases: diagnosis and training, implementation of project prototypes, and scalability. The results obtained reflect a 40% reduction in administrative procedures, a 65% increase in citizen oversight, and a perceived greater equity in resource distribution. Consequently, the study highlights the need to combine technological development with cultural change, staff training, and citizen engagement to achieve efficient, transparent, and citizenoriented public management for the common good.
This study analyses the ZASCA Strategy-the name given to the national public policy for reindustrialisation centres-as a rapid-response mechanism that leverages digital innovation and strengthens human capital within local governments, particularly in the manufacturing sector, as a strategic asset for the informal community. This strategy is promoted in Colombia by iNNpulsa, the Colombian National Government's entrepreneurship and innovation agency attached to the Ministry of Commerce, Industry, and Tourism, chambers of commerce, and local governments, to consolidate sustainable, competitive, productive ecosystems. The study is based on a quantitative approach, within the positivist paradigm and the empirical-analytical method, and employs a descriptive design with a sample of 120 productive units located in the municipalities of Pasto and Buesaco. It begins with a diagnostic assessment to identify structural barriers to productivity, with a particular focus on investment in technology, limited innovation, and deficiencies in human capital development. The study proposes an initiative based on integrating digital skills, specialised technical training programs, and access to tools for technological transformation as key elements for revitalising the local business community. Within this framework, the ZASCA strategy (Reindustrialization Centers) is presented as a concrete pathway to advance toward the Sustainable Development Goals, promoting inclusive and sustainable growth centred on digitalisation, innovation, and the strengthening of human talent as pillars of regional reindustrialisation.
The digital age and technological disruption are transforming organisational models and the way companies manage knowledge and information. This article analyses knowledge management and business intelligence as catalysts for organisational transformation and the generation of new knowledge in digital contexts. This descriptive and comparative study is based on a heuristic review of sources that examines the convergence of both methodologies in decision-making, innovation, and competitiveness. Three main themes are addressed: knowledge management as an innovation strategy, business intelligence as a technological tool for data analysis, and the synergy between the two as a driver of organisational learning. The study concludes that this integration strengthens organisations' adaptive and resilient capacity in the face of technological disruption.
Introduction: This article addresses the need for training in digital skills within the Colombian tourism sector, with the aim of improving service quality and the competitiveness of tourist destinations. Methods: The research combines a literature review of secondary and primary sources with the analysis of surveys and interviews conducted with tourism sector associations in Colombia to identify training gaps and development opportunities in the use of digital tools. The results highlight the high relevance of training operational staff in emerging technologies such as artificial intelligence (AI), blockchain, big data, and digital marketing. Furthermore, the importance of including vulnerable youth in flexible and accessible training programs is highlighted. The study concludes with the implementation of theoretical and practical programs in Digital Tourism as a key solution to improve youth employability and strengthen the digital transformation of Colombian tourism, aligned with policies on sustainability and global competitiveness.
