Analysing, Modelling and Improving Workflow Application Development Processes

The success of workflow projects to a large extent depends on how workflow application development processes are planned, organized and conducted. Based on lessons learned from problems encountered during real-world workflow projects, this paper presents a development methodology for workflow application development processes, which guides project managers and developers through the complex structure of these processes, aiming at developing more adequate, usable and reliable workflow applications. Copyright © 2001 John Wiley & Sons Ltd