Objective To establish scientific and reasonable evaluation index system of hospital management training effect.Method The methods of pre-investigation and expert interview were adopted for index system design.The indexes were screened by applying Delphi method.Analytic Hierarchy Process(AHP)was used to set weight coefficient of each index.Result The system included 4 levels,11 ClassⅠ indexes and 54 ClassⅡ indexes.The weight of indexes were identified,CR0.100.The respond rates of two-round questionnaire were all higher than 90%.The authority coefficient of experts was beyond 0.8.The indexes variation coefficient were 0.08 ~ 0.22.Coefficient of Kendall's W was significant by inspection(P0.001).Conclusion Hospital management training effect evaluation index system has a clear hierarchical structure,moderate number of indicators,reasonably stable weight and good workability,which can work as an effective tool for training effect evaluation.
Objective To learn the training requirement of administrative staff in a hospital,and provide evidence for setting up standardized training system and for improving the management ability of a hospital.Method Training requirement,present situation of management system in the hospital and individual position competency were all investigated using questionnaires among the administrative staff in the hospital.Training requirement of the organization,position and individual were analyzed according to the result of the former investigation.Result Administrative staff of the hospital had strong willing to attend training courses.But the staff in different positions had diverse requirements in training items,training duration and training modes.Conclusion Administrative staffs are eager to attend training courses.Establishing a set of efficient and sustainable training mechanism is a fundamental project for building a high-quality management team in a hospital.