LLMs are increasingly used with external knowledge sources like the internet. Do they weigh information appropriately – updating more for reliable sources (source discernment) and more when claims bring priors closer to the truth (truth discernment)? We formalize this as information discernment and introduce Learn2Discern (L2D), an experimental framework and benchmark grounded in three normative axioms with interpretable metrics. To establish external validity, a pre-registered, quota-matched user study (n=299) confirms that real LLM users endorse all three axioms and report that violations reduce their trust and usage intent. Across 13 models and nearly 670K trials, we find consistent failures across both dimensions: models perform near chance on source and truth discernment, rely on source popularity twice as much as source reliability, and update roughly equally whether a claim improves or worsens their position relative to the ground truth. Models integrate external knowledge most effectively on datasets where their priors are already the most accurate. Newer and larger models improve truth discernment but not source discernment, a blind spot that model complexity does not address. We identify simple inference-time interventions that improve both forms of discernment. We release our dataset and survey as a testbed for a core alignment property that scales in importance as LLMs replace traditional search.
Social movements employ various strategies to disseminate information, build support for their cause, and mobilize masses to take specific actions. One key tactical tool is framing. We utilize grounded theory to identify narrative, motivational, and issue-specific topical frames used in a digital networked public propagated by Hindu right-wing groups using #HindusUnderAttack on Twitter. We leverage pre-trained, finetuned RoBERTa models to identify the occurrence of each frame in the corpus. Relying on past works on the Hindutva movement, we build three hypotheses rooted in the use of motivational frames (i.e. calls to action). Our findings illustrate three critical insights into framing around #HindusUnderAttack: 1) politically aligned users deployed the motivational frame more frequently, 2) tweets about Bangladesh are more likely to contain motivational framing, and 3) motivational framing is associated with higher audience engagement through retweets. We also report important patterns of frame combinations. Finally, we situate our findings in the political economy of the region and extant literature of digital publics around the world.
We report the first direct comparisons of multiple alternative social media algorithms on multiple platforms on outcomes of societal interest. We used a browser extension to modify which posts were shown to desktop social media users, randomly assigning 9,386 users to a control group or one of five alternative ranking algorithms which simultaneously altered content across three platforms for six months during the US 2024 presidential election. This reduced our preregistered index of affective polarization by an average of 0.03 standard deviations (p < 0.05), including a 1.5 degree decrease in differences between the 100 point inparty and outparty feeling thermometers. We saw reductions in active use time for Facebook (-0.37 min/day) and Reddit (-0.2 min/day), but an increase of 0.32 min/day (p < 0.01) for X/Twitter. We saw an increase in reports of negative social media experiences but found no effects on well-being, news knowledge, outgroup empathy, perceptions of and support for partisan violence. This implies that bridging content can improve some societal outcomes without necessarily conflicting with the engagement-driven business model of social media.
Tenet Media, a U.S.-based, right-wing media company, hired six established podcasters to create content related to U.S. politics and culture during the 2024 U.S. presidential election cycle. After publishing content on YouTube and Rumble for nearly a year, Tenet Media was declared by the U.S. government to be funded entirely by Russia – making it effectively an outsourced state-sponsored information operation (SSIO). We present a complete dataset of the 560 podcast videos published by the Tenet Media channel on the video-sharing platform Rumble between November 2023 and September 2024. Our dataset includes video metadata and user comments, as well as high-quality video transcriptions, representing over 300 hours of video content. This dataset provides researchers with material to study a Russian SSIO, and notably on Rumble, which is an understudied platform in SSIO scholarship.
We introduce the Deep Value Benchmark (DVB), an evaluation framework that directly tests whether large language models (LLMs) learn fundamental human values or merely surface-level preferences. This distinction is critical for AI alignment: Systems that capture deeper values are likely to generalize human intentions robustly, while those that capture only superficial patterns in preference data risk producing misaligned behavior. The DVB uses a novel experimental design with controlled confounding between deep values (e.g., moral principles) and shallow features (e.g., superficial attributes). In the training phase, we expose LLMs to human preference data with deliberately correlated deep and shallow features---for instance, where a user consistently prefers (non-maleficence, formal language) options over (justice, informal language) alternatives. The testing phase then breaks these correlations, presenting choices between (justice, formal language) and (non-maleficence, informal language) options. This design allows us to precisely measure a model's Deep Value Generalization Rate (DVGR)---the probability of generalizing based on the underlying value rather than the shallow feature. Across 9 different models, the average DVGR is just 0.30. All models generalize deep values less than chance. Larger models have a (slightly) lower DVGR than smaller models. We are releasing our dataset, which was subject to three separate human validation experiments. DVB provides an interpretable measure of a core feature of alignment.
Can digital ads encourage users exposed to inaccurate information sources to follow accurate ones? We conduct a large-scale field experiment (N=28,582) on X, formerly Twitter, with users who follow accounts that spread health misinformation. Participants were exposed to four ad treatments varied on two dimensions: a neutral message versus a persuasive message appealing to values of independence, and a request to follow a health institution versus a request to follow a health influencer. We term this ad-based, social network intervention a follow nudge. The ad with a persuasive message to follow a well-known health institution generated significantly higher click-through rates than all other conditions (Bonferroni-corrected pairwise tests, all p<0.001). Given the overall low click-through rate across treatments and the high cost of digital advertising infrastructure on X, however, we conclude that our proposed intervention – at least in its current ad-based format – is not a cost-effective means to improve information environments online. We discuss challenges faced when conducting large-scale experiments on X following the platform's ownership change and subsequent restrictions on data access for research purposes.
How do Wikipedians maintain an accurate encyclopedia during an ongoing geopolitical conflict where state actors might seek to spread disinformation or conduct an information operation? In the context of the Russia-Ukraine War, this question becomes more pressing, given the Russian government's extensive history of orchestrating information campaigns. We conducted an interview study with 13 expert Wikipedians involved in the Russo-Ukrainian War topic area on the English-language edition of Wikipedia. While our participants did not perceive there to be clear evidence of a state-backed information operation, they agreed that war-related articles experienced high levels of disruptive editing from both Russia-aligned and Ukraine-aligned accounts. The English-language edition of Wikipedia had existing policies and processes at its disposal to counter such disruption. State-backed or not, the disruptive activity created time-intensive maintenance work for our participants. Finally, participants considered English-language Wikipedia to be more resilient than social media in preventing the spread of false information online. We conclude by discussing sociotechnical implications for Wikipedia and social platforms.
Digital media have become central to how labor unions communicate, organize, and sustain collective action. Yet little is known about how unions' online discourse relates to concrete outcomes such as representation elections. This study addresses the gap by combining National Labor Relations Board (NLRB) election data with 158k Facebook posts published by U.S. labor unions between 2015 and 2024. We focused on five discourse frames widely recognized in labor and social movement communication research: diagnostic (identifying problems), prognostic (proposing solutions), motivational (mobilizing action), community (emphasizing solidarity), and engagement (promoting social media interaction). Using a fine-tuned RoBERTa classifier, we systematically annotated unions' posts and analyzed patterns of frame usage around election events. Our findings showed that diagnostic and community frames dominated union communication overall, but that frame usage varied substantially across organizations. Greater use of diagnostic, prognostic, and community frames prior to an election was associated with higher odds of a successful outcome. After elections, framing patterns diverged depending on results: after wins, the use of prognostic and motivational frames decreased, whereas after losses, the use of prognostic and engagement frames increased. By examining variation in message-level framing, the study highlights how communication strategies correlate with organizational success, contributing open tools and data, and complementing prior research in understanding digital communication of unions and social movements.
Recent debates raised concerns that language models may favor certain viewpoints. But what if the solution is not to aim for a “view from nowhere” but rather to leverage different viewpoints? We introduce Plurals, a system and Python library for pluralistic AI deliberation. Plurals consists of Agents (LLMs, optionally with personas) which deliberate within customizable Structures, with Moderators overseeing deliberation. Plurals is a generator of simulated social ensembles. Plurals integrates with government datasets to create nationally representative personas, includes deliberation templates inspired by deliberative democracy, and allows users to customize both information-sharing structures and deliberation behavior within Structures. Six case studies demonstrate fidelity to theoretical constructs and efficacy. Three randomized experiments show simulated focus groups produced output resonant with an online sample of the relevant audiences (chosen over zero-shot generation in 75% of trials). Plurals is both a paradigm and a concrete system for pluralistic AI.
Metaphor, discussing one concept in terms of another, is abundant in politics and can shape how people understand important issues. We develop a computational approach to measure metaphorical language, focusing on immigration discourse on social media. Grounded in qualitative social science research, we identify seven concepts evoked in immigration discourse (e.g. "water" or "vermin"). We propose and evaluate a novel technique that leverages both word-level and document-level signals to measure metaphor with respect to these concepts. We then study the relationship between metaphor, political ideology, and user engagement in 400K US tweets about immigration. While conservatives tend to use dehumanizing metaphors more than liberals, this effect varies widely across concepts. Moreover, creature-related metaphor is associated with more retweets, especially for liberal authors. Our work highlights the potential for computational methods to complement qualitative approaches in understanding subtle and implicit language in political discourse.
Exposure to large language model output is rapidly increasing. How will seeing AI-generated ideas affect human ideas? We conducted a dynamic experiment (800+ participants, 40+ countries) where participants viewed creative ideas that were from ChatGPT or prior experimental participants, and then brainstormed their own idea. We varied the number of AI-generated examples (none, low, or high exposure) and if the examples were labeled as “AI” (disclosure). We find that high AI exposure (but not low AI exposure) did not affect the creativity of individual ideas but did increase the average amount and rate of change of collective idea diversity. AI made ideas different, not better. There were no main effects of disclosure. We also found that self-reported creative people were less influenced by knowing an idea was from AI and that participants may knowingly adopt AI ideas when the task is difficult. Our findings suggest that introducing AI ideas may increase collective diversity but not individual creativity.
Intermedia agenda setting (IAS) theory suggests that different news sources can influence each other's agenda. While this theory has been well-established in existing literature, whether it still holds in today's high-choice media environment, which includes news producers of different credibility and ideology dispositions, is an open question. Through two case studies--the 2016 and 2020 U.S. presidential elections--we show that media are still largely aligned, especially in broad topics they choose to cover, and that the level of alignment along the credibility dimension is comparable to that along the ideology dimension. Furthermore, we find that the coverage of the Republican candidate is better aligned across different media types than that of the Democratic candidate, and that media divergence has increased along both dimensions from 2016 to 2020. Finally, we demonstrate that high-credibility media still plays a dominant role in the IAS process, yet with a cautious warning of its declining IAS power for the Democratic candidate over the course of four years.
Social media enables activists to directly communicate with the public and provides a space for movement leaders, participants, bystanders, and opponents to collectively construct and contest narratives. Focusing on Twitter messages from social movements surrounding three issues in 2018-2019 (guns, immigration, and LGBTQ rights), we create a codebook, annotated dataset, and computational models to detect diagnostic (problem identification and attribution), prognostic (proposed solutions and tactics), and motivational (calls to action) framing strategies. We conduct an in-depth unsupervised linguistic analysis of each framing strategy, and uncover cross-movement similarities in associations between framing and linguistic features such as pronouns and deontic modal verbs. Finally, we compare framing strategies across issues and other social, cultural, and interactional contexts. For example, we show that diagnostic framing is more common in replies than original broadcast posts, and that social movement organizations focus much more on prognostic and motivational framing than journalists and ordinary citizens.
Social media enables activists to directly communicate with the public and provides a space for movement leaders, participants, bystanders, and opponents to collectively construct and contest narratives. Focusing on Twitter messages from social movements surrounding three issues in 2018-2019 (guns, immigration, and LGBTQ rights), we create a codebook, annotated dataset, and computational models to detect diagnostic (problem identification and attribution), prognostic (proposed solutions and tactics), and motivational (calls to action) framing strategies. We conduct an in-depth unsupervised linguistic analysis of each framing strategy, and uncover cross-movement similarities in associations between framing and linguistic features such as pronouns and deontic modal verbs. Finally, we compare framing strategies across issues and other social, cultural, and interactional contexts. For example, we show that diagnostic framing is more common in replies than original broadcast posts, and that social movement organizations focus much more on prognostic and motivational framing than journalists and ordinary citizens.
Many studies explore how people 'come into' misinformation exposure. But much less is known about how people 'come out of' misinformation exposure. Do people organically sever ties to misinformation spreaders? And what predicts doing so? Over six months, we tracked the frequency and predictors of ~900K followers unfollowing ~5K health misinformation spreaders on Twitter. We found that misinformation ties are persistent. Monthly unfollowing rates are just 0.52%. In other words, 99.5% of misinformation ties persist each month. Users are also 31% more likely to unfollow non-misinformation spreaders than they are to unfollow misinformation spreaders. Although generally infrequent, the factors most associated with unfollowing misinformation spreaders are (1) redundancy and (2) ideology. First, users initially following many spreaders, or who follow spreaders that tweet often, are most likely to unfollow later. Second, liberals are more likely to unfollow than conservatives. Overall, we observe a strong persistence of misinformation ties. The fact that users rarely unfollow misinformation spreaders suggests a need for external nudges and the importance of preventing exposure from arising in the first place.
The controversy over online misinformation and social media has opened a gap between public discourse and scientific research. Public intellectuals and journalists frequently make sweeping claims about the effects of exposure to false content online that are inconsistent with much of the current empirical evidence. Here we identify three common misperceptions: that average exposure to problematic content is high, that algorithms are largely responsible for this exposure and that social media is a primary cause of broader social problems such as polarization. In our review of behavioural science research on online misinformation, we document a pattern of low exposure to false and inflammatory content that is concentrated among a narrow fringe with strong motivations to seek out such information. In response, we recommend holding platforms accountable for facilitating exposure to false and extreme content in the tails of the distribution, where consumption is highest and the risk of real-world harm is greatest. We also call for increased platform transparency, including collaborations with outside researchers, to better evaluate the effects of online misinformation and the most effective responses to it. Taking these steps is especially important outside the USA and Western Europe, where research and data are scant and harms may be more severe.
Large language models (LLMs) are trained on broad corpora and then used in communities with specialized norms. Is providing LLMs with community rules enough for models to follow these norms? We evaluate LLMs' capacity to detect (Task 1) and correct (Task 2) biased Wikipedia edits according to Wikipedia's Neutral Point of View (NPOV) policy. LLMs struggled with bias detection, achieving only 64
Anti-vaccine sentiment during the COVID-19 pandemic grew at an alarming rate, leaving much to understand about the relationship between people’s vaccination status and the information they were exposed to. This study investigated the relationship between vaccine behavior, decision rationales, and information exposure on social media over time. Using a cohort study that consisted of a nationally representative survey of American adults, three subpopulations (early adopters, late adopters, and nonadopters) were analyzed through a combination of statistical analysis, network analysis, and semi-supervised topic modeling. The main reasons Americans reported choosing to get vaccinated were safety and health. However, work requirements and travel were more important for late adopters than early adopters (95% CI on OR of [0.121, 0.453]). While late adopters’ and nonadopters’ primary reason for not getting vaccinated was it being too early, late adopters also mentioned safety issues more often and nonadopters mentioned government distrust (95% CI on OR of [0.125, 0.763]). Among those who shared Twitter/X accounts, early adopters and nonadopters followed a larger fraction of highly partisan political accounts compared to late adopters, and late adopters were exposed to more neutral and pro-vaccine messaging than nonadopters. Together, these findings suggest that the decision-making process and the information environments of these subpopulations have notable differences, and any online vaccination campaigns need to consider these differences when attempting to provide accurate vaccine information to all three subpopulations.