Demographic change is boosting the use of assistive technologies, like Personal Care Robots (PCR), in elderly care. However, the legislation and guidelines for the development of PCR is still fragmented and structured tools and procedures are required. This article presents a proposal for a Verification Methodology for Ethical Compliance in robotic platforms development. Differently from other projects and publications, it does not devote itself to discourse on ethical and moral issues itself but in suggesting a structured method to approach these issues, facilitating an integrated and holistic approach that can ensure more adjusted and fruitful outcomes. This methodology works around a constellation of actors - researchers, developers and end-users – that were involved in all different phases of its development and should also intervene in its enforcement.
The ability of robots to dialogue with humans appears as one critical Human-Machine Interaction feature when it comes to transferring robots into society. This ability gains additional importance when it comes to elderly people, since they find it more comfortable and natural to interact using voice, due to possible natural physical impairments that hinder the usage of some of the interaction modalities (e.g. touch screens). Challenges like recognition accuracy, distant speech, the idiosyncrasies of elderly voices (fading, muffled pronunciation, etc.), the effects of surrounding environment noise or the expressiveness of the robot when speaking, become highly relevant in the acceptance and usability of service robots by the ageing population. In this paper, we present the results, challenges and solutions developed during a nine-month iterative evaluation process that took place within the GrowMeUp project, with focus on speech recognition and synthesis. The paper concludes with an identification of open scientific and technological problems, based on our interpretation of results, which we identify as critical for the acceptance and usability of robots by an ageing society.
Based on the demographic changes and the rapid increase of older population in Europe, major challenges are expected to rise, both in the economy as well as the society, whether the dominant care model for supporting elderly in living independently at home continues to rely on informal and formal caregivers' assistance. To respond to the above challenges, assistive technologies are called to develop Information and Communication Technology (ICT) services for supporting seniors to remain active and independent, for as long as possible, in their chosen home environment. The work described in this Letter is based on the Miraculous-Life project and it emphasises the identification and assessment of a set of services that an ICT system for Ageing Well should support, in an actual end-users setting. The outcome of this work may inform fellow researchers and other projects in the area of Ageing Well in: (i) understanding which ICT services can be the most valuable for end-users' Quality of Life, (ii) prioritising the development of related ICT services and (iii) facilitating better recourse allocation in order to reduce any risks associated to implementation failures of these services within their respective projects. A final trial phase is planned, aiming to validate the Miraculous Life prototype longitudinally in a naturalistic environment with a larger sample size. During this trial, it will be investigated if perceived usefulness, satisfaction and motivation could be predicted by sociodemographic variables and personality.
This paper investigates the preferences and the expectations of endusers related to the appearance and personality of a Virtual Support Partner (VSP); namely an Embodied Conversational Agent (ECA) that attends to the daily activities of the seniors. The results presented in this paper, reveal that end users are in favor of an emphatic, emotional and friendly companion, preferably represented by a human-like or an animal-like body, that provides to them both social support and assistance through a guiding attitude.
This paper presents a qualitative study conducted to explore perceptions, attitudes and expectations for a virtual assistive companion designed to supplement human caregiving and facilitate an improved quality of life and long-term health benefits for older adults. The study was conducted adopting a human-centred approach; employing focus groups and individual interviews with older adults, professional caregivers and psychologists specialized in the aging process. Results indicated that users were in favour of a virtual companion and highlighted its potential to assist the accomplishment of daily activities and make more efficient use of human care services. Humanlike communication and behaviour were desirable whereas mixed opinions were expressed about humanlike appearance. The ramifications of the study are discussed in the form of design implications for the development of a virtual assistive companion that possesses the appropriate "social skills" to establish and maintain comfortable and acceptable long-term interaction and offers "useful" support to older adults.