This study explores the three dimensions of the Maslach Burnout Inventory (MBI) and investigates their relationship to actual turnover in a hospital. Employees who left had significantly higher burnout on all three dimensions than those who stayed with the organization but only two of these dimensions, emotional exhaustion and personal accomplishment, were significantly related to whether the departure was voluntary or involuntary. Interestingly, the employees who left voluntarily had higher emotional exhaustion scores and lower sense of personal accomplishment than those who were terminated.
Objective: To measure the degree of burnout among emergency physicians (EPs) and to identify and rank predictive factors.Methods: Using the Maslach Burnout Inventory as well as a 79-item questionnaire, a cross-sectional survey was conducted for physician registrants at the Annual Scientific Assemblies of the American College of Emergency Physicians from 1992 to 1995. Degrees of burnout were stratified into low, moderate, and high ranges. Univariate and stepwise multiple regression analyses were conducted to identify and rank correlates to burnout scores.Results: Of 1,272 registrants taking the inventory, 60% registered in the moderate to high burnout ranges. Twenty-one correlates were identified. These were classified broadly in terms of negative perceptions of self, negative practice habits and attitudes, and unhealthy lifestyles. The most highly ranked correlates were: self-recognition of burnout, lack of job involvement, negative self-assessment of productivity, dissatisfaction with career, sleep disturbances, increased number of shifts per month, dissatisfaction with specialty services, intent to leave the practice within 10 years, higher levels of alcohol consumption, and lower levels of exercise. Age and years of practice were not significant predictors of burnout. Projected attrition rates were 7.5% over 5 years and 25% over 10 years.Conclusions: Elevated levels of burnout exist among a substantial percentage of surveyed EPs. However, there is evidence for a ''survivor'' category of practitioners for whom burnout either does not develop or is a reversible process. The projected attrition rate over 5 and 10 years appears to be no greater than that of the average medical specialty.