Workplace incivility adversely affects employees and organisations, yet its causes remain insufficiently explored, particularly regarding contextual factors and Dark Triad personality traits. This study addresses this gap by examining the impact of organisational culture types, framed by the Competing Values Framework, and Dark Triad on workplace incivility, with ethical leadership as a moderating variable. Using a survey method, data were collected from a sample of 401 employees working in the service sector in northern Cyprus. Hypotheses were tested through structural equation modelling. One of the key findings is that ethical leadership moderates the effects of hierarchy and market cultures, with market culture associated with lower workplace incivility when ethical leadership is weak, suggesting a possible substitutive role. The findings also indicate that Dark Triad traits predict workplace incivility, with no significant evidence that ethical leadership weakens this relationship. Grounded in social learning and social exchange theories, this study suggests that organisations can reduce workplace incivility with a blend of organisational and individual interventions by prioritising structured civility programmes, leadership development, fostering cultures less prone to incivility, and implementing targeted strategies to manage Dark Triad personalities.

Abstract Using dynamic capability theory as an underpinning, the current research’s main objective is to investigate the relationship between entrepreneurial orientation and competitive advantage directly and indirectly through the mediating role of knowledge sharing and market orientation. Furthermore, Data was collected from managers of 62 hotels with 3-, 4-, and 5-star ratings in Addis Ababa, Ethiopia (n = 185). We used the partial least squares structural equation modeling to analyze the data. The study’s findings revealed that entrepreneurial orientation significantly influences competitive advantage (H1: β = 0.368, t = 4.484, p = 0.000). However, our research indicates that knowledge sharing does not mediate the relationship between entrepreneurial orientation and competitive advantage (H7: β = 0.019, t = 0.933, p = 0.176). Therefore, our results suggest that the hotel industry, which has entrepreneurial orientation, can also have competitive advantage if it implements a market orientation strategy. Furthermore, it was found that the MO partially mediated the relationship between EO and CA, with (H8: β = 0.229, t = 3.479, p = 0.000). Beside this, the uniqueness of this research lies on establishing a theoretical foundation for the hospitality industry by examining the significance of entrepreneurial orientation for competitive advantage. Moreover, the model contributes to an expanding body of knowledge and dynamic capability theory.

The complex nature of the healthcare work environment, resource strains, and cultural diversity threaten human sustainability and exacerbate healthcare workers’ psychological disconnection from work. From the perspective of sustainable HRM and organizational sustainability, and in response to calls raised by the United Nations 2030 Agenda, our study examines how institutions can support human sustainability and healthy performance through sustainable HRM practices. Therefore, building upon the conservation of resources theory and person–environment fit theory, our study investigates the impact of grit and person–environment fit on work alienation, examining the mediating role of thriving at work, postulating that cultural intelligence moderates the effect of grit and person–environment fit on thriving at work. Data were collected from 335 healthcare workers working in private hospitals in Lebanon and analyzed via structural equation modeling with bootstrapping. The results indicated that grit, person–environment fit, and thriving at work have a significant negative effect on work alienation; meanwhile, grit and person–environment fit have a significant positive effect on thriving at work. Moreover, the results highlighted the mediating role of thriving at work between grit, person–environment fit, and work alienation. Additionally, the findings revealed that cultural intelligence moderates the effect of grit on thriving. However, the interaction between person–environment fit and cultural intelligence was significant in the opposite direction to the hypothesized effect. Theoretically, our research is one of the pioneering studies showing that thriving at work functions as a resource-gain mechanism linking personal resources, such as grit, and contextual resources, such as person–environment fit, to lower alienation. Practically, the findings suggest that management should strengthen person–environment fit, promote thriving, and develop cultural intelligence to enhance healthy performance and human-centered organizational sustainability.

Drawing on the socially embedded theory of thriving, our article investigates the mediating role of thriving at work between work meaningfulness and psychological well-being (PWB). It also examines patient aggression as a moderator of the effect of work meaningfulness on thriving at work. Data were collected from 103 employees working in private hospitals in Northern Cyprus and analyzed via structural equation modeling. The results indicated that work meaningfulness has a significant impact on PWB mediated via thriving at work. Moreover, the findings revealed the positive effect of work meaningfulness on thriving at work in low-aggression contexts. To our knowledge, this study is the first to assess thriving at work as a mediator linking work meaningfulness and PWB, highlighting the moderating role of patient aggression in a single study. Based on the paper’s findings, theoretical and managerial implications, as well as future research suggestions, were discussed.

Purpose This study investigates the motivators and barriers affecting the entrepreneurial intentions of university students within a new conceptual framework and how these variables differ between students of business administration and those other specializations. Design/methodology/approach This quantitative study is based on a questionnaire administered to students in four different universities in Turkiye; factor analysis and statistical regression techniques were applied to analyze the data. Findings The factors influencing university students’ entrepreneurial intentions vary and have significant effects across business and non-business university departments. Originality/value As there is limited research on this topic in developing countries, particularly in Turkiye, this study makes a significant contribution to our understanding of the entrepreneurship dynamics in these contexts. Furthermore, we demonstrate that government measures should be integrated into educational systems to promote entrepreneurial pathways for students and reduce graduate unemployment.

PurposeUsing social exchange and reciprocation theory as a foundation, this paper aims to investigate the structural relationship between perceived organizational support (POS) and employee satisfaction (ES), focusing on the mediating role of relational psychological contract (RPC) and reciprocity ideology (RI).Design/methodology/approachAn adopted literature-based survey was used to collect the data from a sample of 216 bank employees in the Turkish Republic of Northern Cyprus (TRNC), where the heuristic model for the relationship was subjected to a string of tests, using the partial least squares structural equation modeling (PLS-SEM) technique.FindingsDiscovery revealed that POS has a direct but insignificant effect on ES, whereas POS predicts RPC with ES as well as RI. The two mediators, RPC and RI, showed a positive and significant effect on the relationship between POS and ES. However, it was concluded that for employees to be satisfied, a higher level of support must always originate from the organization, through honoring all agreed terms stated in the conditions of employing them, as this will be a great motivator in ensuring productivity and efficient sustainability.Originality/valueThe study creates a theoretical basis related to the service industry, envisaging the importance of POS as a panacea for ES. Furthermore, the model contributes to literature lacking on mediating factors needed to boost employee morale in achieving mutual benefit for both the employee and the employer.

PurposeThe aim of this research is to investigate the association between perceived overqualification and leisure crafting in the context of immigrants. Drawing on the cross-cultural adaptation theory, the study tests the moderating role that acculturation plays in this relationship.Design/methodology/approachData were collected from a total of 226 immigrants living in Northern Cyprus. In the initial survey, data were collected on perceived overqualification and acculturation, which was followed by the measurement of leisure crafting. Data analysis was performed using structural equation modeling.FindingsPerceived overqualification asserts a significantly positive impact on leisure crafting. Assuming that acculturation plays a moderating role, the research shows that the positive effect that perceived overqualification has on leisure crafting is increased in cases where positive acculturation is elevated as opposed to reduced.Research limitations/implicationsThe study results were based on self-reported surveys and data were limited to overqualified immigrant groups in Northern Cyprus.Practical implicationsThe study provides significant practical implications for management teams. They can design managerial interventions to increase the acculturation of immigrants, which may in turn reduce the perceived overqualification and increase the positive impact of leisure crafting. Also, the government needs to implement policies targeted at immigrants in order to help them rapidly adapt to the host society.Originality/valueThis research will be a pioneering attempt to explore the positive relationship between perceived overqualification and leisure crafting. The results suggest actions that can be taken to promote leisure crafting behaviors through the use of acculturation to enhance organizational commitment, belongingness to the host society, and well-being in overqualified immigrants.

It is widely accepted that intrapreneurial behavior is imperative for any type of organization to maintain sustainability in terms of growth and performance. In this context, it is also important to investigate the factors that play a role in promoting intrapreneurship within dynamic industries, such as the higher education industry. For this purpose, this study aimed to explore the antecedents of intrapreneurial intention in academic staff to provide theoretical as well as practical contributions for universities. We used a survey method to collect data with a sample consisting of 236 academic staff from universities in Northern Cyprus, and tested hypotheses through three different structural models by using structural equation modeling (SEM). Following a deductive approach to establish constructs in the models, we treated academic intrapreneurial intention as the dependent variable, and self-leadership, self-efficacy, and psychological capital as the independent variables. In addition, attitudes toward intrapreneurship, subjective norms, and perceived behavioral control were individually tested as mediating variables. The results of this study indicate that self-leadership, self-efficacy, and psychological capital have direct and indirect effects on academic intrapreneurial intention, and attitudes toward intrapreneurship, subjective norms, and perceived behavioral control play a mediating role between these antecedents and academic intrapreneurial intention.

Throughout the historical ages, migration movements have occurred due to different reasons such as wars, internal disturbances, environmental disasters, economic depressions, technological developments, and education. Efficient integration of individuals into society as a result of migration depends on the development of a multicultural perspective. Libraries are among the leading institutions today in terms of recognizing different cultures. Libraries serve everyone in society without any discrimination. In multicultural societies, immigrants can quickly and easily access all kinds of information they need from cultural libraries and information centers so that they can adapt to their new places and get equal service in cultural and social fields. For instance Canada, which is an example of a multicultural society, people who have been in the country were interviewed in the study aiming to evaluate the communication skills of staff working in library services. The data obtained with the semi-structured interview technique were subjected to thematic analysis. As a result of the analysis, a total of seven sub-themes were determined with two themes, ‘Library Services' and ‘Communication Skills'.

PurposeThe purpose of this research is to determine how and why authentic leadership affects service quality. For this aim, a conceptual model comprising authentic leadership, service quality, organizational commitment and work engagement has been proposed.Design/methodology/approachPrivate sector employees from various sectors in North Cyprus were targeted for this research. Through convenience sampling, we collected 298 responses at Time 1 and 265 responses at Time 2. After data cleaning, the total responses available for analysis were 258 (the response rate is 72%). The five-step strategy was applied for translation, and the data were analyzed using IBM AMOS 21.0.FindingsFindings show authentic leadership influences service quality directly and indirectly through organizational commitment. Moreover, work engagement has a moderated mediation position in this relationship.Originality/valueThe research model is a new attempt in the literature and contributes to leadership research by testing the effects of authentic leadership on service quality through the moderated mediation effect of work engagement.

This study investigates the characteristics that may affect an organization’s capacity for innovation. We explored the effects of learning organizations on creativity through employee resilience and work engagement, utilizing a standardized questionnaire administered to 430 Jordanian bank workers. The data were analyzed using WarpPLS, employing partial least squares structural equation modeling (PLS-SEM) (version 8.0). Our findings reveal a significant and positive influence of “learning organization” on innovation, “work engagement,” and worker resilience. Furthermore, employee resilience and job engagement significantly and positively impact innovation. Additionally, employee resilience and workplace engagement significantly mediate the relationship between learning organizations and innovation. This study’s theoretical implications highlight how organizational learning theory can be used to enhance organizational creativity. A complete strategy that considers both organizational strategies and human aspects is necessary to promote innovation.

Purpose To encourage entrepreneurship, which accelerates economic growth by increasing employment opportunities and competitiveness, stakeholders must conduct studies and develop policies that consider both the current situation and future expectations. This study aims to examine the environmental and personal factors that influence students’ entrepreneurial intentions (EIs), using a model based on the theory of planned behaviour (TPB) and social cognitive theories (SCT). Design/methodology/approach This study proposed an institutional framework demonstrating contextual features to achieve this objective. This theoretical framework is evaluated using a sample of 375 university students in Türkiye. Findings The empirical findings can help policymakers develop effective policies to encourage entrepreneurship. Research limitations/implications The study focuses on EIs; it is possible that even if a participant indicated a high EI in the survey, they will ultimately pursue a completely different career path. Practical implications The study also contributes to entrepreneurship literature studies investigating the relationships between the TPB and SCT. Social implications By testing specific hypotheses for Türkiye, this study contributes to the demand for entrepreneurship research in countries that are major global players but have vastly different sociocultural contexts than Western countries. Originality/value The study draws a theoretical model that explains the factors affecting the EIs of university students and attempts to explain the EIs of university students with and without business education within this model.

The current working environment requires employees to have some control over their jobs. Drawing on the job demands–resource (JD-R) theory, we investigated the relationship between job crafting and job boredom. Based on the generational cohort theory, we determined the strength of the relationship using generational diversity as a moderator. Data from 320 participants employed in white-collar jobs in the private sector were collected over two time periods. Structural equation modeling and hierarchical regression were used in the analysis. The results of this study show that job crafting has a significant negative impact on job boredom. This effect is further differentiated by generational differences, that is, belonging to Gen X or the Millennial cohorts. The use of self-administered questionnaires may result in the selection of ‘socially desired’ outcomes. This study has implications for today’s intergenerational environment, since different generational groups have different attributes, priorities, desires and motivations that impact their actions. This study adds to the limited research on the impact of job crafting on job boredom. However, this is the first study to examine the moderating effect of Gen X and Millennials on the relationship between job crafting and boredom. As a result, appropriate incentives can be implemented to encourage crafting among generational cohorts within organizations, especially with the entry of Generation Z into the workforce.

Throughout history, migration has had a significant impact on communities, affecting populations, countries, and abandoned or immigrated places in both positive and negative ways. In today’s world, it has become a social element with undeniably profound effects on society and individuals. This study aims to explore the impact of municipal services on migration and reverse migration in Artvin Province. Furthermore, this article aims to fill this gap by analysing the mediating role of the media and examining the relationship between social municipalism and reverse migration in Artvin. This article uses the model of deviant case analysis to explain the phenomenon of migration in the case of Artvin. A quantitative approach was adopted and conducted in the provinces (Ankara, Istanbul, Bursa, and Kocaeli) to which people from Artvin have migrated the most. A total of 700 responses were obtained. The results show that there is a positive relationship between social municipalism and migration and that the media has a mediating effect between social municipalism and migration. While traditional media influence people’s decision to migrate, social media play an important role in the reverse migration decision.

The aim of this study is to examine the moderating role of organisational tenure on the relationship between job crafting and job boredom. For this purpose, a sample of 315 professional accountants from 82 independent audit companies listed on the Public Disclosure Platform was used. The data were analysed using hierarchical regression in addition to slope analysis. Analysis results show the negative relationship between job crafting and job boredom is significantly stronger for short organisational tenure. Additionally, strong job crafting is more likely to disengage accountants from job boredom when they have short tenure compared to long tenure.

Purpose This research aimed to determine how and why inclusive leadership is effective in innovative work behaviors (IWBs). For this purpose, a conceptual model including inclusive leadership, IWBs, psychological resilience capacity and leader–member exchange (LMX) has been proposed. Design/methodology/approach To test the proposed model, a questionnaire was administered to the employees of a Turkish telecommunications company located in Istanbul and Ankara. Data obtained from 459 employees selected by convenience sampling method were analyzed using SPSS-24 and PROCESS macro. Findings The results show that inclusive leadership has a positive effect on IWBs through psychological resilience capacity. Additionally, it has been determined that LMX plays a moderated mediation role in this relationship. Originality/value The research model, which is a new attempt in the literature, contributes to filling a significant gap in leadership research and presents a holistic perspective to readers and practitioners in understanding the effects of the inclusive leader on IWBs by testing the moderated mediation effect of LMX.

The aim of this research is to investigate whether the banking sector, which is exposed to global competition as a result of the effects of information technologies, can influence its corporate reputation (CR) by performing corporate social responsibility (CSR) activities and corporate image (CI). Data were obtained from a sample of 262 employees from a private bank in Northern Cyprus. AMOS software was used to test the research hypotheses by running a structural equation model. The findings show that, from the perspective of the bank staff, CSR is associated with both CI and CR, and that CI has a mediating role in the effect of CSR on CR. Although the different relationships of each of the variables that are the subject of this research have been previously investigated, the fact that the mediating role of CI in the CSR-CR relationship has not been investigated. Besides, all factors have been evaluated by bank's closest stakeholder "employees", who have the advantage of instantly evaluating signals and giving feedback, makes the research unique.

PurposeThe purpose of this research is to determine the impact of getting a higher education degree in a developed country on entrepreneurial intentions of individuals in developing countries by using the social cognitive career choice theory.Design/methodology/approachA quantitative methodology was utilised through the application of a questionnaire in a sample located in Northern Cyprus.FindingsThis research found that for the students who study abroad, the effects of entrepreneurial self-efficacy, outcome expectations and entrepreneurial interest on entrepreneurial career choices are different than for students who study in their homeland. This finding indicates that the location of the university differentiates the antecedents of entrepreneurial career choice of university students.Research limitations/implicationsThis research has similar limitations to any cross-sectional research. Conversion of these intentions to behaviour should be explored further. Moreover, different models, such as the theory of planned behaviour, should be incorporated to determine if there are significant, meaningful differences between both groups.Originality/valueThe authors did not come across any other research combining the social cognitive career theory and the study abroad subject relating to entrepreneurial career choice. Thus, this research makes a unique contribution to the entrepreneurial career choice theory by showing the moderating role of studying abroad.

PURPOSE: This study examines the effect of university students' positive psychological capital (PsyCap) on entrepreneurial intentions (EI) and tests the mediating role of entrepreneurial self-efficacy (ESE) on this relationship. DESIGN/METHODOLOGY/APPROACH: The quantitative study design was based on cross-sectional data collected from 564 university students studying in the Turkish part of Cyprus, using a random sampling technique through a questionnaire. Analyses were performed using the Statistical Package for the Social Sciences (SSPS) version 24 and Moment Structure of Analysis (AMOS) version 18.0 programs. FINDINGS: The results showed that PsyCap affects EI, and ESE had a mediating role in this relationship. PRACTICAL IMPLICATIONS: This study helps policy-makers formulate policies to support university students' EIs to reduce the burden of unemployment. It enhances the understanding of developing ESE and PsyCap, which are important cognitive elements of EIs of university students, in the entrepreneurship process, and to the entrepreneurship literature. ORIGINALITY: This study presents the first empirical findings on the relationship between PsyCap, ESE, and EI, using evidence from university students.