This study aims at investigating the relevance of psychosocial functioning for the acceptance of social robots by elder people in the context of everyday functioning. It was assumed that the level of psychosocial functioning either hinders or promotes robot acceptance, depending on the fit between elder people’s level of everyday functioning and the demands imposed by the robot (user–technology fit). To investigate this assumption, two social robots imposing different demands on the user, i.e., the easy-to-handle therapeutic robot Paro (low demands) and the less intuitive telepresence robot Giraff (high demands), were introduced successively to \(N=29\) cognitively and physically healthy elder people. To implement different levels of user–technology fit, participants rated their intention to use each robot for both a scenario of high and a scenario of low everyday functioning. Psychosocial functioning was assessed with emotional loneliness, depressive mood and life satisfaction as indicators of psychological well-being, and social support as indicator of social resources. Results show that lower social support was associated with higher acceptance of the less intuitive robot Giraff in the high everyday functioning scenario (adequate user–technology fit). In the low everyday functioning scenario (poor fit), however, lower psychological well-being was associated with lower acceptance of Giraff. For the rather intuitive robot Paro (adequate user–technology fit regardless of the level of everyday functioning), lower life satisfaction was associated with lower acceptance in both everyday functioning scenarios. The findings show the importance of psychosocial variables for the acceptance of social robots by elder people and underline the relevance of the fit between user and technology. Moreover, they suggest a more intense consideration of complex psychological mechanisms and individual user characteristics in research on robot acceptance by elder people.

Emotional robots become increasingly important in future health care scenarios in an aging world. The field, however, still lacks both clear theoretical and methodological underpinnings. The present chapter therefore aims to provide an integrative perspective on current research and theories in emotional robotics. Using the example of the seal robot Paro the chapter, firstly, psychologically describes specific phases of how a human-robot relationship develops over time (biologically driven relationship initiation phase, behavior-dependent relationship maintenance phase). Secondly, determinants of positive and negative emotions-evoking human-animal and human-robot interaction are reviewed from a lifespan approach.

Although telecare is a well-known concept in the UK, the situation in Germany is different. The German LOEWE project “Field test on age appropriate sensor based assistance in real estate” enables exploration of the decision process of using the technology by the service user. This gives a valuable insight to supporting and inhibiting factors in providing telecare services in Germany. This contribution presents the methodology and findings from the initial experiences.