Corporate social responsibility (CSR) approaches are becoming increasingly widespread as environmental performance (EP) continues to be a significant aspect of developing a firm's socioemotional wealth, such as legitimacy, trustworthiness, and image. We draw on stakeholder and natural-resources-based view theories to investigate how CSR strategies may improve environmental performance via the underlying mechanism of green innovation (GI), especially in developing countries. Useable data was collected from 367 Maldivian and Moroccan service enterprises and analyzed using partial least squares (PLS-SEM) methodology. The findings indicated that external (Environment and Community) and internal (Employees) CSR-related approaches significantly impact environmental performance. Furthermore, the study suggests a mediation effect of GI on the CSR-EP nexus. Finally, this paper opens significant directions, enriches existing theories, and provides fascinating implications for SMEs professionals.
While previous studies on social entrepreneurial intention have evolved more from emotional and cognitive features, far less attention has been devoted to sociocultural factors, especially during the COVID-19 pandemic. Relying on planned behavior theory and entrepreneurial event model, this study investigates how the university's environment and support system affect the social entrepreneurial intention of university students, particularly during the COVID-19 pandemic. Data were collected from 530 business students from Bahrain, the Maldives, and Morocco via an online questionnaire and analyzed using partial least square (PLS-SEM) methodology. The findings show that empathy and self-efficacity, which are most responsive to the university's environment and support system, significantly impact social entrepreneurial intention. However, no evidence has been found on how gender diversity impacts the university's environment and support system to raise social entrepreneurial intention. Finally, this paper highlights the relevance of considering sociocultural factors, namely the university's environment and support system, for policymakers, especially those involved in higher education, to boost students' social entrepreneurial intention, particularly in developing countries.
This study used scientometrics to map CSR/EM knowledge, including yearly publications, most cited nations, journals, institutions, significant themes, and developing trends. We used Scopus data to retrieved on August 1, 2021. The search term was "CSR/EM" in the title, abstract, and author's keywords. This analysis used VOSviewer. We found that Journal of Cleaner Production was the top productive and influential journal in a study of 1,974 publications on CSR/EM. The American University of Beirut and the University of Derby are the prolific institutions. The United Kingdom is the most productive country, and the most commonly used terms include emerging economy, corporate social responsibility, and sustainability. The circular economy, financial performance, sustainable development objectives, and entrepreneurship are possible feasible research themes. The amount of CSR/EM publications related to business is quite large and continues to grow at a fast rate. According to the keyword analysis, CSR/EM has had a major impact on all developing economies.
The main objective of this study is to determine the CSR disclosure and to find out the association between CSR and FP by the public companies of Maldives. This study used a mixed-method research choice and is longitudinal research. The study period was from 2014 to 2018. Data were collected from annual reports of the listed companies in MSE. The sampling technique used was judgmental sampling, and the data were analyzed from STATA 15 software by using panel data regression. The finding reveals that diversity and ROA, environment and ROE, diversity, and EPS, and when the size of the firm controlled, there exhibit significant negative relation between CSR and ROA; hence, it can conclude that there exists a significant negative relationship between CSR and FP. This study has implications for the academician and corporate world in understanding CSR and FP in developing countries like the Maldives. One of the main consequences of this study is the CSR framework adopted in this study which is not a custom-tailored instrument specific to the Maldives instead chose from another research paper. Further, the sample size was also very limited due to that generalization may not be possible in a large population. This paper spreads the understanding of the relationship between CSR and FP.
The purpose of this paper is to synthesize the fragmented literature on effect of internal marketing on service quality, thereby broadening the literature breath and making gap identification comprehensive. Additionally, the paper also provides more insight of the concept of internal marketing, identifying aspects of it which has the most significant impact on service quality. The methodology of the research is based on systematic literature review which enabled to collect the relevant data pool to the research through PRISMA approach using existing literature. Main findings of the data revealed that internal marketing possesses a positive impact by 76% on service quality, where most significant factor contributing a positive impact being motivation and reward system. Furthermore, the marketing mix elements of internal marketing is also shown to enhance the quality of service. The research results also identified limitations revealing the gaps in the existing literature in terms of the topic. These gaps are recommended areas which can be further explored to enrich the academia. Moreover, the practical implications of the paper can benefit the world of business to embrace the concept of internal marketing to enhance the competitive edge through employees, a major asset of organizations.
In the bid to adapt to the global developments and to improve the quality of service, banks have invested extensively in ICT (Information and communication technology).In today's competitive market, electronic banking is considered as a new revolution of the traditional banking services which offers customers the greatest convenience for performing banking transactions via electronic.All the banks around the world have gradually increased the number of Internet banking services available to customers and this study focus on the leading commercial banking service provider Bank of Maldives (BML).The aims of this study are to analyzes whether BML implementing e-banking services results in customer satisfaction.This research was based on primary data and have used structured questionnaire in collecting data.The primary data has been collected from sample customers from BML.The data has been analyzed using "Smart PLS 3".The study found that the most important determinant in determining the customer satisfaction of BML is security the most important and reliability the next and also this study found that assurance is not important factor in determining customer satisfaction of BML.