High-quality feedback is essential for effective human–AI interaction. It bridges knowledge gaps, corrects digressions, and shapes system behavior; both during interaction and throughout model development. Yet despite its importance, human feedback to AI is often infrequent and low quality. This gap motivates a critical examination of human feedback during interactions with AIs. To understand and overcome the challenges preventing users from giving high-quality feedback, we conducted two studies examining feedback dynamics between humans and conversational agents (CAs). Our formative study, through the lens of Grice’s maxims, identified four Feedback Barriers—Common Ground, Verifiability, Communication, and Informativeness—that prevent high-quality feedback by users. Building on these findings, we derive three design desiderata and show that systems incorporating scaffolds aligned with these desiderata enabled users to provide higher-quality feedback. Finally, we detail a call for action to the broader AI community for advances in Large Language Models capabilities to overcome Feedback Barriers.

Real-world image classification tasks tend to be complex, where expert labellers are sometimes unsure about the classes present in the images, leading to the issue of learning with noisy labels (LNL). The ill-posedness of the LNL task requires the adoption of strong assumptions or the use of multiple noisy labels per training image, resulting in accurate models that work well in isolation but fail to optimise human-AI collaborative classification (HAI-CC). Unlike such LNL methods, HAI-CC aims to leverage the synergies between human expertise and AI capabilities but requires clean training labels, limiting its real-world applicability. This paper addresses this gap by introducing the innovative Learning to Complement with Multiple Humans (LECOMH) approach. LECOMH is designed to learn from noisy labels without depending on clean labels, simultaneously maximising collaborative accuracy while minimising the cost of human collaboration, measured by the number of human expert annotations required per image. Additionally, new benchmarks featuring multiple noisy labels for both training and testing are proposed to evaluate HAI-CC methods. Through quantitative comparisons on these benchmarks, LECOMH consistently outperforms competitive HAI-CC approaches, human labellers, multi-rater learning, and noisy-label learning methods across various datasets, offering a promising solution for addressing real-world image classification challenges.

Generative modeling of discrete variables is challenging yet crucial for applications in natural language processing and biological sequence design. We introduce the Shortlisting Model (SLM), a novel simplex-based diffusion model inspired by progressive candidate pruning. SLM operates on simplex centroids, reducing generation complexity and enhancing scalability. Additionally, SLM incorporates a flexible implementation of classifier-free guidance, enhancing unconditional generation performance. Extensive experiments on DNA promoter and enhancer design, protein design, character-level and large-vocabulary language modeling demonstrate the competitive performance and strong potential of SLM. Our code can be found at https://github.com/GenSI-THUAIR/SLM.

Recent advancements in large language models (LLMs) with billions of parameters have improved performance in various applications, but their inference processes demand significant energy and computational resources. In contrast, the human brain, with approximately 86 billion neurons, is much more energy-efficient than LLMs with similar parameters. Inspired by this, we redesign 7$\sim$70 billion parameter LLMs using bio-plausible spiking mechanisms, emulating the efficient behavior of the human brain. We propose the first spiking large language model, SpikeLLM. Coupled with the proposed model, two essential approaches are proposed to improve spike training efficiency: Generalized Integrate-and-Fire (GIF) neurons to compress spike length from $T$ to $\frac{T}{L} \log_2 L$ bits, and an Optimal Brain Spiking framework to divide outlier channels and allocate different $T$ for GIF neurons, which further compresses spike length to approximate $log_2T$ bits. The necessity of spike-driven LLM is proved by comparison with quantized LLMs with similar operations. In the OmniQuant pipeline, SpikeLLM reduces 11.01\% WikiText2 perplexity and improves 2.55\% accuracy of common scene reasoning on a LLAMA-7B W4A4 model. In the GPTQ pipeline, SpikeLLM achieves direct additive in linear layers, significantly exceeding PB-LLMs. Our code is publicly available at https://github.com/Xingrun-Xing2/SpikeLLM.

We introduce Seed1.5-Thinking, capable of reasoning through thinking before responding, resulting in improved performance on a wide range of benchmarks. Seed1.5-Thinking achieves 86.7 on AIME 2024, 55.0 on Codeforces and 77.3 on GPQA, demonstrating excellent reasoning abilities in STEM and coding. Beyond reasoning tasks, the method demonstrates notable generalization across diverse domains. For instance, it surpasses DeepSeek R1 by 8 non-reasoning tasks, indicating its broader applicability. Compared to other state-of-the-art reasoning models, Seed1.5-Thinking is a Mixture-of-Experts (MoE) model with a relatively small size, featuring 20B activated and 200B total parameters. As part of our effort to assess generalized reasoning, we develop two internal benchmarks, BeyondAIME and Codeforces, both of which will be publicly released to support future research. Model trial link: https://www.volcengine.com/experience/ark.

People tell lies when seeking rewards. Large language models (LLMs) are aligned to human values with reinforcement learning where they get rewards if they satisfy human preference. We find that this also induces dishonesty in helpful and harmless alignment where LLMs tell lies in generating harmless responses. Using the latest interpreting tools, we detect dishonesty, show how LLMs can be harmful if their honesty is increased, and analyze such conflicts at the parameter-level. Given these preliminaries and the hypothesis that reward-seeking stimulates dishonesty, we theoretically show that the dishonesty can in-turn decrease the alignment performances and augment reward-seeking alignment with representation regularization. Extensive results, including GPT-4 annotated win-rates, perplexities, and cases studies demonstrate that we can train more honest, helpful, and harmless LLMs. We will make all our codes and results be open-sourced upon this paper's acceptance.

Towards energy-efficient artificial intelligence similar to the human brain, the bio-inspired spiking neural networks (SNNs) have advantages of biological plausibility, event-driven sparsity, and binary activation. Recently, large-scale language models exhibit promising generalization capability, making it a valuable issue to explore more general spike-driven models. However, the binary spikes in existing SNNs fail to encode adequate semantic information, placing technological challenges for generalization. This work proposes the first fully spiking mechanism for general language tasks, including both discriminative and generative ones. Different from previous spikes with 0,1 levels, we propose a more general spike formulation with bi-directional, elastic amplitude, and elastic frequency encoding, while still maintaining the addition nature of SNNs. In a single time step, the spike is enhanced by direction and amplitude information; in spike frequency, a strategy to control spike firing rate is well designed. We plug this elastic bi-spiking mechanism in language modeling, named SpikeLM. It is the first time to handle general language tasks with fully spike-driven models, which achieve much higher accuracy than previously possible. SpikeLM also greatly bridges the performance gap between SNNs and ANNs in language modeling. Our code is available at https://github.com/Xingrun-Xing/SpikeLM.

This paper introduces the Ninth Dialog System Technology Challenge (DSTC-9). This edition of the DSTC focuses on applying end-to-end dialog technologies for four distinct tasks in dialog systems, namely, 1. Task-oriented dialog Modeling with unstructured knowledge access, 2. Multi-domain task-oriented dialog, 3. Interactive evaluation of dialog, and 4. Situated interactive multi-modal dialog. This paper describes the task definition, provided datasets, baselines and evaluation set-up for each track. We also summarize the results of the submitted systems to highlight the overall trends of the state-of-the-art technologies for the tasks.

Supervised fine-tuning (SFT) is crucial for adapting Large Language Models (LLMs) to specific tasks. In this work, we demonstrate that the order of training data can lead to significant training imbalances, potentially resulting in performance degradation. Consequently, we propose to mitigate this imbalance by merging SFT models fine-tuned with different data orders, thereby enhancing the overall effectiveness of SFT. Additionally, we introduce a novel technique, "parameter-selection merging," which outperforms traditional weighted-average methods on five datasets. Further, through analysis and ablation studies, we validate the effectiveness of our method and identify the sources of performance improvements.

With the development of Human-AI Collaboration in Classification (HAI-CC), integrating users and AI predictions becomes challenging due to the complex decision-making process. This process has three options: 1) AI autonomously classifies, 2) learning to complement, where AI collaborates with users, and 3) learning to defer, where AI defers to users. Despite their interconnected nature, these options have been studied in isolation rather than as components of a unified system. In this paper, we address this weakness with the novel HAI-CC methodology, called Learning to Complement and to Defer to Multiple Users (LECODU). LECODU not only combines learning to complement and learning to defer strategies, but it also incorporates an estimation of the optimal number of users to engage in the decision process. The training of LECODU maximises classification accuracy and minimises collaboration costs associated with user involvement. Comprehensive evaluations across real-world and synthesized datasets demonstrate LECODU's superior performance compared to state-of-the-art HAI-CC methods. Remarkably, even when relying on unreliable users with high rates of label noise, LECODU exhibits significant improvement over both human decision-makers alone and AI alone.

Pretrained foundation models offer substantial benefits for a wide range of downstream tasks, which can be one of the most potential techniques to access artificial general intelligence. However, scaling up foundation transformers for maximal task-agnostic knowledge has brought about computational challenges, especially on resource-limited devices such as mobiles. This work proposes the first Binary Pretrained Foundation Transformer (BiPFT) for natural language understanding (NLU) tasks, which remarkably saves 56 times operations and 28 times memory. In contrast to previous task-specific binary transformers, BiPFT exhibits a substantial enhancement in the learning capabilities of binary neural networks (BNNs), promoting BNNs into the era of pre-training. Benefiting from extensive pretraining data, we further propose a data-driven binarization method. Specifically, we first analyze the binarization error in self-attention operations and derive the polynomials of binarization error. To simulate full-precision self-attention, we define binarization error as binarization residual polynomials, and then introduce low-rank estimators to model these polynomials. Extensive experiments validate the effectiveness of BiPFTs, surpassing task-specific baseline by 15.4% average performance on the GLUE benchmark. BiPFT also demonstrates improved robustness to hyperparameter changes, improved optimization efficiency, and reduced reliance on downstream distillation, which consequently generalize on various NLU tasks and simplify the downstream pipeline of BNNs. Our code and pretrained models are publicly available at https://github.com/Xingrun-Xing/BiPFT.

Existing multi-domain dialog state tracking (DST) models are developed based on multi-domain dialogs, which require significant manual effort to define domain relations and collect data. This process can be challenging and expensive, particularly when numerous domains are involved. In this paper, we propose a divide-and-conquer (DAC) DST paradigm and a multi-domain dialog synthesis framework, which makes building multi-domain DST models from single-domain dialogs possible. The DAC paradigm segments a multi-domain dialog into multiple single-domain dialogs for DST, which makes models generalize better on dialogs involving unseen domain combinations. The multi-domain dialog synthesis framework merges several potentially related single-domain dialogs into one multi-domain dialog and modifies the dialog to simulate domain relations. The synthesized dialogs can help DST models capture the value transfer between domains. Experiments with three representative DST models on two datasets demonstrate the effectiveness of our proposed DAC paradigm and data synthesis framework.

Incorporating external knowledge into the response generation process is essential to building more helpful and reliable dialog agents. However, collecting knowledge-grounded conversations is often costly, calling for a better pre-trained model for grounded dialog generation that generalizes well w.r.t. different types of knowledge. In this work, we propose KPT (Keyword-guided Pre-Training), a novel self-supervised pre-training method for grounded dialog generation without relying on extra knowledge annotation. Specifically, we use a pre-trained language model to extract the most uncertain tokens in the dialog as keywords. With these keywords, we construct two kinds of knowledge and pre-train a knowledge-grounded response generation model, aiming at handling two different scenarios: (1) the knowledge should be faithfully grounded; (2) it can be selectively used. For the former, the grounding knowledge consists of keywords extracted from the response. For the latter, the grounding knowledge is additionally augmented with keywords extracted from other utterances in the same dialog. Since the knowledge is extracted from the dialog itself, KPT can be easily performed on a large volume and variety of dialogue data. We considered three data sources (open-domain, task-oriented, conversational QA) with a total of 2.5M dialogues. We conduct extensive experiments on various few-shot knowledge-grounded generation tasks, including grounding on dialog acts, knowledge graphs, persona descriptions, and Wikipedia passages. Our comprehensive experiments and analyses demonstrate that KPT consistently outperforms state-of-the-art methods on these tasks with diverse grounding knowledge.

Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective aspect or treat cognition and affection in isolation, which limits the capability of empathetic response generation. In this work, we propose the CASE model for empathetic dialogue generation. It first builds upon a commonsense cognition graph and an emotional concept graph and then aligns the user's cognition and affection at both the coarse-grained and fine-grained levels. Through automatic and manual evaluation, we demonstrate that CASE outperforms state-of-the-art baselines of empathetic dialogues and can generate more empathetic and informative responses.

Large-scale pre-training has shown remarkable performance in building open-domain dialogue systems. However, previous works mainly focus on showing and evaluating the conversational performance of the released dialogue model, ignoring the discussion of some key factors towards a powerful human-like chatbot, especially in Chinese scenarios. In this paper, we conduct extensive experiments to investigate these under-explored factors, including data quality control, model architecture designs, training approaches, and decoding strategies. We propose EVA2.0, a large-scale pre-trained open-domain Chinese dialogue model with 2.8 billion parameters, and will make our models and codes publicly available. Automatic and human evaluations show that EVA2.0 significantly outperforms other open-source counterparts. We also discuss the limitations of this work by presenting some failure cases and pose some future research directions on large-scale Chinese open-domain dialogue systems.

Task-oriented dialogue (TOD) systems function as digital assistants, guiding users through various tasks such as booking flights or finding restaurants. Existing toolkits for building TOD systems often fall short of in delivering comprehensive arrays of data, models, and experimental environments with a user-friendly experience. We introduce ConvLab-3: a multifaceted dialogue system toolkit crafted to bridge this gap. Our unified data format simplifies the integration of diverse datasets and models, significantly reducing complexity and cost for studying generalization and transfer. Enhanced with robust reinforcement learning (RL) tools, featuring a streamlined training process, in-depth evaluation tools, and a selection of user simulators, ConvLab-3 supports the rapid development and evaluation of robust dialogue policies. Through an extensive study, we demonstrate the efficacy of transfer learning and RL and showcase that ConvLab-3 is not only a powerful tool for seasoned researchers but also an accessible platform for newcomers.

Recently, Locate-Then-Edit paradigm has emerged as one of the main approaches in changing factual knowledge stored in the Language models. However, there is a lack of research on whether present locating methods can pinpoint the exact parameters embedding the desired knowledge. Moreover, although many researchers have questioned the validity of locality hypothesis of factual knowledge, no method is provided to test the a hypothesis for more in-depth discussion and research. Therefore, we introduce KLoB, a benchmark examining three essential properties that a reliable knowledge locating method should satisfy. KLoB can serve as a benchmark for evaluating existing locating methods in language models, and can contributes a method to reassessing the validity of locality hypothesis of factual knowledge. Our is publicly available at \url{https://github.com/juyiming/KLoB}.

Crowdsourced dialogue corpora are usually limited in scale and topic coverage due to the expensive cost of data curation. This would hinder the generalization of downstream dialogue models to open-domain topics. In this work, we leverage large language models for dialogue augmentation in the task of emotional support conversation (ESC). By treating dialogue augmentation as a dialogue completion task, we prompt a fine-tuned language model to complete full dialogues from available dialogue posts of various topics, which are then postprocessed based on heuristics. Applying this approach, we construct AugESC, an augmented dataset for the ESC task, which largely extends the scale and topic coverage of the crowdsourced ESConv corpus. Through comprehensive human evaluation, we demonstrate that our approach is superior to strong baselines of dialogue augmentation and that AugESC has comparable dialogue quality to the crowdsourced corpus. We also conduct human interactive evaluation and prove that post-training on AugESC improves downstream dialogue models' generalization ability to open-domain topics. These results suggest the utility of AugESC and highlight the potential of large language models in improving data-scarce dialogue generation tasks.

It has always been an important yet challenging problem to control language models to avoid generating texts with undesirable attributes, such as toxic language and unnatural repetition. We introduce Click for controllable text generation, which needs no modification to the model architecture and facilitates out-of-the-box use of trained models. It employs a contrastive loss on sequence likelihood, which fundamentally decreases the generation probability of negative samples (i.e., generations with undesirable attributes). It also adopts a novel likelihood ranking-based strategy to construct contrastive samples from model generations. On the tasks of language detoxification, sentiment steering, and repetition reduction, we show that Click outperforms strong baselines of controllable text generation and demonstrate the superiority of Click's sample construction strategy.

Pre-trained language models have shown superior performance in task-oriented dialogues. However, existing datasets are on limited scales, which cannot support large-scale pre-training. Fortunately, various data augmentation methods have been developed to augment largescale task-oriented dialogue corpora. However, they heavily rely on annotated data in the target domain, which require a tremendous amount of data collection and human labeling work. In this paper, we build a unified dialogue user simulation model by pre-training on several publicly available datasets. The model can then be tuned on a target domain with fewshot data. The experiments on a target dataset across multiple domains show that our proposed model brings remarkable performance increases through data augmentation.