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个人简介
Dr Mohamed Zaki is the Deputy Director of the Cambridge Service Alliance at the University of Cambridge, A research centre that brings together the world’s leading firms and academics to address service challenges.
Mohamed’s research interests lie in the field of machine learning and its application on Digital Manufacturing and services. He uses an interdisciplinary approach of data science techniques to address a range of real organizations’ problems such as measuring and managing customer experience and customer loyalty. Other research interests include digital service transformation strategy and data-driven business models.
Mohamed raised over £5 million from research council and industry to fund his research. Mohamed is a principle investigator, research manager and co-investigator in many UK research council projects (e.g. EPSRC, ESRC and Innovate UK) and industrial research projects sponsored by international organisations such as IBM, BAE Systems, Caterpillar, Rolls-Royce, Zoetis, Pearson, CEMEX, PWC and HCL technologies.
Mohamed’s research interests lie in the field of machine learning and its application on Digital Manufacturing and services. He uses an interdisciplinary approach of data science techniques to address a range of real organizations’ problems such as measuring and managing customer experience and customer loyalty. Other research interests include digital service transformation strategy and data-driven business models.
Mohamed raised over £5 million from research council and industry to fund his research. Mohamed is a principle investigator, research manager and co-investigator in many UK research council projects (e.g. EPSRC, ESRC and Innovate UK) and industrial research projects sponsored by international organisations such as IBM, BAE Systems, Caterpillar, Rolls-Royce, Zoetis, Pearson, CEMEX, PWC and HCL technologies.
研究兴趣
论文共 64 篇作者统计合作学者相似作者
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Chiara Orsingher, Janet R. McColl-Kennedy,Mohamed Zaki, Teegan Green,Marlien Varnfield,Jane Li,Kaley Butten, Jason Titman, David Hansen
Janet R. McColl-Kennedy,Christoph F. Breidbach,Teegan Green,Mohamed Zaki, Alexandria M. Gain,Mieke L. van Driel
JOURNAL OF SERVICES MARKETINGno. 9 (2023): 1167-1185
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ECIS (2023)
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Sustainable and Digital Building pp.231-240, (2023)
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Public Innovation and Digital Transformationpp.129-153, (2022)
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