Mobile instant messaging use and social capital
Information and Management, Volume 54, Issue 1, 2017, Pages 90-102.
This study explores how mobile instant messaging use, affordances, and social capital may directly and indirectly influence positive employee outcomes. A field survey of 245 Hong Kong real estate agents showed that their mobile instant messaging (MIM) use and affordances were positively associated with job performance, job satisfaction, a...More
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