Purpose: Automated fake news detection can support verification, but predictions are less useful when textual and contextual evidence cannot be inspected. The study examined whether combining claim text with speaker metadata could improve veracity classification while retaining explanations for journalistic review. Methods: The LIAR train, validation, and test partitions were used, with six veracity labels remapped into Fake and Real classes. A BERT-base text classifier and Extreme Gradient Boosting metadata classifier produced class probabilities combined by an L1-regularized logistic regression meta-learner with disagreement and interaction features. SHapley Additive exPlanations, Local Interpretable Model-agnostic Explanations, and Integrated Gradients inspected metadata, ensemble, and token-level behavior. Findings: The stacking model reached 0.7514 accuracy, 0.7483 macro-F1, 0.8288 area under the receiver operating characteristic curve, and 0.4970 Matthews correlation coefficient. It exceeded the BERT text branch (macro-F1=0.6203) and metadata branch (macro-F1=0.7066). Metadata provided the stronger signal, with credibility score and speaker-history variables receiving the largest SHAP importance. High text-metadata disagreement occurred in 30.4% of test cases, and the ensemble reached 0.8234 accuracy within this subset. Originality: The study extends explainable fake-news detection by conceptualizing disagreement between evidence sources as a dimension of interpretability, separating semantic claim evidence, contextual speaker-history evidence, and their interaction at the fusion stage.
Purpose: The phenomenon of media convergence has reshaped the role of radio broadcasters. This study focuses on Suara Surabaya FM and Radio Republik Indonesia (RRI) in Surabaya, examining how both commercial and public broadcasting institutions are adapting to digital transformation. Radio broadcasters were chosen as research subjects because they serve as frontline communicators, representing human adaptation in sustaining broadcasting relevance within a convergent media environment. The aim is to build a theoretical framework for understanding how professional competence evolves through adaptation, multitasking, and digital integration in convergent media practice. Methods: This study used a qualitative grounded theory approach and involving 19 purposively selected informants. These comprised 13 experienced broadcasters (at least 10 years) directly adapting to media convergence, and 6 validation informants for data triangulation: a new media manager, a human resources manager, and a CEO. Data were collected through in-depth interviews and field observations and analyzed using open, axial, and selective coding. Findings: The study reveals that broadcasters must reconstruct their competencies by mastering digital skills, fostering creativity and innovation, and maintaining professionalism. These skills are driven not solely by individual agency but shaped through interactions between personal capacity and organizational structures, ensuring radio’s relevance amid technological shifts. Originality: The originality of this study lies in its attempt to link media convergence with the reconstruction of professional competence through the concept of boundary negotiation, thereby providing a theoretical explanation of how technological and organizational changes transform the nature of broadcaster professionalism.
Purpose: This study identifies the communication model used by the Tangerang City DP3AP2KB (Division of Women and Children's Empowerment) to prevent sexual violence against women and children and develops a model suitable for digital media. The study focuses on the agency's website, YouTube, Instagram, and WhatsApp. Methods: A qualitative method with a case study approach. Data were collected through in-depth interviews with the officials of the DP3AP2KB who are responsible for prevention, for the protection of women and children. The digital media of the agency and the prevention programmes were also observed. Tangerang City was selected because its population is dense, and highly connected to the internet. Findings: Digital media were used mainly for activity information, with little prevention content. Only the website, Instagram, YouTube, and WhatsApp were operated, and a linear, one-way model was applied. Limited staff, skills, and budget were the main obstacles. Accordingly, a circular model was formulated in which interpersonal, group, and digital communication are combined in one flow of planning, production, distribution, feedback, and evaluation. Originality: The novelty lies in the theoretical contribution. Prevention communication is reformulated from a linear transmission model into a circular communication-management model for a local government agency. Whereas existing interactive and computer-mediated models treat digital media only as channels, digital communication is here placed inside institutional programme planning and closed by feedback and evaluation, so that it is theorised as a governance mechanism, not a campaign tool. The social ecology perspective is thereby extended into a public agency's digital environment.
Purpose: This study examines the representation of parental love in the music video ‘Always in Your Pulse’ (Selalu Ada di Nadimu) by Bunga Citra Lestari, the soundtrack of the animated film Jumbo. It focuses on how parental love is constructed and communicated through audiovisual elements within an Indonesian cultural context. Methods: This study uses a qualitative approach and constructivist paradigm with Krippendorff's content analysis method, based on social construction theory. Data were obtained through non-participant observation, documentation, literature study, and interviews with an expert in film and animation studies to validate interpretations, supported by parents and children to capture audience perspectives. The main data are the visual and lyrical elements of the video. Findings: The results show that parental love is expressed through nonverbal, verbal, visual, and audio elements. The message construction is narrative and progressive, with a slow pace that gives the audience space to feel the emotional transitions. The message characteristics are conveyed through a personal communication style and a consistent emotional tone and mood, making the message accessible and universally relatable. Originality: The novelty of this research lies in connecting audiovisual content analysis with social construction theory to highlight how Indonesian music videos can act as vehicles of cultural value formation. This theoretical contribution expands the scope of social construction studies by positioning music videos not only as entertainment artifacts but also as instruments of emotional and educational communication.
Purpose: On platforms like TikTok and Instagram, a creator's livelihood depends entirely on being seen. This study investigates how platform algorithms restrict digital creators through official corporate rules. We explore how tech companies use institutional communications to exert structural and symbolic power over digital content creators. Methods: Using critical discourse analysis, we examined official platform rulebooks, including algorithm policies, community guidelines, and moderation manuals. By analyzing the specific language within these documents, we traced how corporate wording subtly dictates the power balance between platforms and creators. Findings: Platforms strategically use passive voice, moral framing, and dense technical jargon to obscure authority while steering creator behavior. By framing visibility as both a reward and a constant risk, platforms force creators into internalized surveillance. Creators consequently mold their content and personalities to fit underlying algorithmic logic. Originality: Previous research often treats algorithms as opaque technical black boxes, frequently and completely overlooking the institutional texts mediating this control. This study fills that gap by introducing linguistic algorithmic governmentality. We demonstrate that platform guidelines are disciplinary technologies translating cold code into behavioral norms. Theoretically, this extends Foucaultian governmentality and the critical political economy of communication into the platform era. It proves digital power is enforced through strategic corporate language, reshaping how we understand digital subjectivity and creative labor governance within contemporary digital media ecosystems.
Purpose: This study aims to explore how leadership style contributes to build an effective internal communication as part of corporate communication that aligns with the company’s corporate identity. The research focuses on PT ASBO, a multinational company that have a unique and different corporate identity. This study aims to understand the dynamics between leadership, internal corporate communication, and their corporate identity in practice. Methods: This research employs a qualitative approach using a case study method. Data were collected through in-depth interviews with a superior as key informant and subordinate as supporting informants within one department in PT ASBO where both of them works at the company for 17 years. Informants are selected to gain insights into leadership practices and communication patterns that happens in a specific department. Findings: The findings indicate that manager’s participative leadership style engages team members in discussions and decision‐making, fostering internal corporate communication grounded in respect, empathy, audibility, clarity, and humble principles. This leadership style approach enhances and embodies the company’s corporate identity, particularly its values to diversity, equity, and inclusion. Originality: This research offers a unique contribution by exploring how leadership style supports internal communication as a part of corporate communication aligned with the company’s corporate identity which is culture as one of the elements of corporate identity, particularly in a multinational company context that may contrast with local culture. Making it a valuable contribution to corporate communication.
The issue of personal data protection on the internet has become a significant cause of concern for the Indonesian Government. Millions of people's data on private information has been leaked and traded on marketplace sites. Anticipating the same incident in the future, the Indonesian Government issued Regulation No. 27 of 2022 on Personal Data Protection. However, not all citizens are aware of the regulation. Taking data from 325 students at universities spread across Indonesia using quantitative analysis of knowledge-attitude-practice, this study shows how there is still a lack of understanding among citizens about personal data protection. It shows that citizens are still not worried about publishing their data on social media. Many respondents would still publish personal data on social media accounts and itt can be assumed that many still do not know the importance of protecting personal data and the possibility of misuse of information shared, and also do not understand the importance of protecting personal data uploaded on social media and the possibility of misuse of information.
Purpose: This study investigated the influence of attitude (AT), subjective norms (SN), and perceived behavioral control (PBC) on help-seeking behavior using the Theory of Planned Behavior (TPB). The study also examined whether Instagram use affected the link between intention and seeking for help behavior. Instagram was chosen as the focus platform because its largest user demographic in Indonesia is Generation Z. This research addressed the urgent need to understand help-seeking patterns among Generation Z in the digital era. Methods: A quantitative approach was applied using PLS-SEM. The sample consisted of 400 Generation Z with prior mental health concerns who actively utilized Instagram. The Slovin formula was applied to calculate the sample size at a 95% confidence level. An online questionnaire was utilized to gather the data and analyzed to assess the influence of the three TPB constructs on help-seeking intention and behavior, as well as the moderating effect of Instagram use. Findings: AT, SN, and PBC collectively explained 87% of the variance in help-seeking behavior and 84.4% in intention. However, Instagram use did not significantly moderate the relationship between intention and behavior (p=0.321, >0.05). Originality: This research addresses an important gap by examining how routine interaction with digital platforms may facilitate or inhibit the transition from intention to behavior. By applying the TPB framework within a socially and technologically relevant context, this study contributes both conceptually and practically to the understanding of youth mental health behavior.
Purpose: This article focuses on the transformation from democratic discontent to modern digital dissent as seen in the 2025 uprising led by youth in Nepal, culminating with the election of an interim Prime Minister on Discord as an early example of media activism, and beginning the process of transitioning toward a technocratic order from an actual change through mass protests. The investigation also covered the #ENDSARS protest in Nigeria in 2020 to understand why it failed to achieve the same success enjoyed by the Nepal protests despite both being orchestrated using digital media applications. Methods: A systems comparative case study design was employed to investigate the phenomenon of youth-driven digital disruption in Nepal and Nigeria. This research combines academic sources with proof from global news, policy papers, and studies of digital media about hashtag campaigns and memes on platforms like Discord, TikTok, and X. Findings: The findings attribute Nepal's success to a few things: anti-corruption issues coming together, smart Discord use for command, and an unstable political leadership. On the other hand, even with its digital strength, the #EndSARS movement in Nigeria suffered. Several factors explain the lack of stronger action, most importantly the absence of a clear plan after the protests and the disruption of the protests because of ethnic, sectarian, and religious divisions. Originality: This paper provides a novel comparative framework by juxtaposing Nepal’s successful 2025 ’digital coup’ against Nigeria’s arrested #EndSARS movement to isolate the specific political opportunity structures required for digital dissent to produce tangible change.
Purpose: This study investigates the autonomy of art workers within the Indonesian cultural industry through a case study of two local television stations, ADiTV and Bali TV. The main objective is to examine how art workers maintain their autonomy while navigating the demands of the market and the organizational values imposed by their institutions. Methods: This study adopts a qualitative case study approach. Data were collected through in-depth interviews with television managers, art workers, and observers. The observers interviewed in this study were individuals with a deep and long-standing concern for the dynamics of local television. ADiTV and Bali TV were selected as research sites due to their distinctive characteristics. ADiTV operates as a local television channel with an Islamic missionary orientation, while Bali TV is embedded within the Ajeg Bali cultural movement. Findings: This study found that the autonomy of art workers in the cultural industry on local television shows a negotiated position. This study found that economic interests in pursuing profits and mass production within the cultural industry do not always harm the autonomy of art workers. Pressures on art workers actually come from non-market forces that are more cultural, such as Islamic values on ADiTV or Ajeg Bali on Bali TV. Originality: This research contributes to the debate on artists' autonomy in the local television. By taking non-economic factors into account in determining artists' autonomy, this study makes an essential contribution to the discussion on artists' autonomy in the cultural industry, which tends to emphasize commercial factors.
Purpose: We compared two punk communities: Lamidet Society (Yogyakarta) and Rumah Api (Kuala Lumpur) in conducting the activism movement related to urban issues; and identified the strategy used to fight the authorities, analysed how both communities adapt the spirit of resistance of the punk culture to the local culture and politics. Methods: This study used in-depth interviews and participant observation to obtain deeper insights into the experiences and comparisons of punk community engagement in Yogyakarta and Kuala Lumpur. It also conducted a content analysis of interviews, encompassing zines, internet platforms, and lyrics to elucidate their ideology and socio-political statements regarding the appropriation of urban places. Findings: Lamidet Society and Rumah Api diverge in their particular emphases, modes of expression, scale of scenes, and cultural contexts, reflecting the unique social and political landscapes in each country and the diverse nature of punk activism within the broader punk subculture. Thus, the dynamic character of these movements remained shaped by their specific circumstances and local conflicts in Indonesia and Malaysia. Originality: This study addressed the demand for innovation by examining punk culture, particularly its evolution into a global phenomenon and its capacity to highlight local issues in the context of resistance against authorities, including urban issues. The juxtaposition of two punk communities in relation to their social and political contexts revealed its inherent novelty. Extensive research has been conducted on punk communities; however, comparative studies between the punk communities in Indonesia and Malaysia remain scarce.
Purpose: This study investigates how undergraduate students Generation Z, who are immersed in digital and urban environments, develop spiritual resilience through their communicative practices on social media, particularly Instagram. It aims to elucidate the dynamic interplay between spirituality, self-control, and the formation of digital identity a central factors in cultivating resilience. Methods: Employing a qualitative case-study approach, this research conducted in-depth interviews with eight Gen-Z students in Jakarta. As members of an urban society and active digital users, these participants represent information-rich cases that provide deep insights into lived experiences rather than generalizable findings. Findings: The findings reveal that social media functions both as a source of spiritual motivation and a trigger of internal conflict. Participants used Instagram for self-expression, information seeking, and spiritual encouragement beyond recreational purposes. Key indicators of spiritual resilience emerged, including self-control, time management, negotiation of multiple identities, and intentional digital detox practices. The students demonstrated critical awareness of social media’s dual impact and actively balanced digital engagement with academic, spiritual, and emotional responsibilities. Originality: This study offers a novel integrated approach by synthesizing digital nativity, spiritual purpose, and adaptive resilience, which are often examined separately. It bridges the gap in existing literature by exploring the nexus of Gen-Z’s unique digital communication on Instagram and their search for spiritual meaning. By examining these converging dimensions, the research provides a holistic understanding of how communicative processes function as tools for navigating modern adversities.
Purpose: This study aims to deepen the understanding of mental health issues prevalent in society, particularly among higher education students, resulting from the show-off culture on social media. Technological advancements, especially on highly visual platforms like Instagram, have reshaped how students perceive and experience mental well-being. Methods: Employing a qualitative descriptive approach, this research analyzes the lived experiences of two college students in North Jakarta, Gladys and Viola. The use of social media, particularly Instagram, has become an integral part of adolescents' daily lives, as reflected in the experiences of Gladys and Viola, who have both used Instagram for over five years. Data were collected through in-depth interviews structured with theoretical frameworks related to mental health to understand their psychological responses to social media interactions. Findings: The interviews revealed that both informants initially derived satisfaction and validation from likes and comments. However, this evolved into a source of significant distress when engagement declined. Both subjects experienced symptoms of anxiety, inferiority, and social withdrawal due to upward social comparison and the pressure to maintain a curated online persona. The study found that their recovery required professional psychological intervention and a conscious restriction of social media usage to regain emotional stability. Originality: This research contributes to the Social Comparison Theory by providing empirical evidence from the Indonesian context, specifically highlighting how the aestheticization of life on Instagram accelerates the transition from validation-seeking behavior to diagnosed mental health disorders among youth, underscoring the urgency for digital literacy and authentic content creation.
Purpose: This study aims to provide an empirical description of a) the relationship between mothers’ maternal behaviour and awareness to improve the nutritional status of their children and families and b) their behaviour of using social media (Instagram, YouTube, Twitter and Facebook) as the primary source of information to enhance their awareness of providing balanced and nutritious foods for their children, are the subjects of this study. The purpose of this study is to provide an empirical description of both of these topics. Methods: An online questionnaire was distributed to targeted respondents, namely 133 mothers with infants and toddlers from 16 provinces in Indonesia. Regression analysis was performed using SPSS software to assess mothers' propensity in seeking information, mainly from social media, about nutritious foods when making dietary choices. Findings: This indicates a significant correlation between mothers' awareness of seeking information about nutritious food using social media and their decisions to provide daily meals and first-line complementary foods for their newborns and toddlers. However, this awareness was not related to the variety of side dishes available on the menu. Originality: This study offers original empirical evidence on the role of social media as a primary source of information for mothers in 16 Indonesian provinces, improving their awareness and decisions about nutritious feeding to prevent stunting. The study uniquely links digital engagement (social media) with improved child nutrition, addressing a gap in maternal health research in Southeast Asia.
Purpose: This study aimed to systematically examine the evolution of dialogic communication across major social media platforms from 2015 to 2024, including Facebook, Twitter, Instagram, YouTube, LinkedIn, TikTok, and WeChat, identifying key trends in theories, methodologies, and technological influences across interdisciplinary research fields. These platforms were chosen because of research relevance and features that support two-way interaction, making them suitable for analysing dialogic communication. Methods: A systematic literature review was conducted on 199 peer-reviewed journal articles published in the Scopus database focus on studies on dialogic communication and social media. Articles were analyzed according to theoretical frameworks, research methodologies, social media platforms, and interdisciplinary contributions. Findings: The results showed that Dialogic Communication Theory continues to dominate but is increasingly integrated with complementary frameworks such as Social Presence Theory, Uses and Gratifications Theory, and Algorithmic Engagement Models. Quantitative methods, especially content analysis and survey research, remain prevalent, though computational and mixed methods are gaining prominence. Futher findings revealed that AI-driven tools, chatbots, and interactive media features significantly shape digital engagement, offering new opportunities for audience interaction while presenting ethical challenges regarding authenticity and transparency. Originality: This study offers research novelty by providing the first interdisciplinary synthesis of dialogic communication studies that integrates theoretical trends, methodological developments, and platform evolution. It also introduces a new perspective on how AI technologies and platform affordances reshape dialogic communication, highlighting emerging challenges and opportunities for ethical, transparent, and adaptive digital engagement. This integrated approach has not been comprehensively addressed in prior reviews.
Purpose: This study analyst the crisis communication strategies implemented by two major local Indonesian beauty brands, Azarine and The Originote, as both represent significant cases of overclaim crisis with a large digital audience base. The study primarily focuses on the application Situational Crisis Communication Theory (SCCT) to understand crisis communication responses chosen by each brand. Additionally, the study seeks to determine the effectiveness of this approach in maintaining public trust. Methods: This study uses a descriptive quantitative approach with content analysis methods. Data was collected from official brand posts on Instagram and TikTok during the crisis period. Crisis communication strategies were classified based on the SCCT model. The coding process was carried out manually by two experts to ensure the accuracy of the categorization. Findings: Azarine tends to minimize attribution of responsibility through a combination of denial, justification, compensation, and ingratiation. Meanwhile, The Originote emphasizes acknowledgment of mistakes and commitment to improvement through justification, compensation, ingratiation, and apology. The analysis results indicate that Azarine strategy is more effective in maintaining brand reputation stability and preserving public trust during the early stages of a crisis, while The Originote strategy has a greater impact on long-term image recovery through a more open and accommodating approach. Originality: This study expands SCCT by applying to overclaim crises in the Indonesian beauty industry within the context of marketing communication. This context remains under-researched, and the study examines its implications for recovering public trust in digital environments.
Purpose: This study investigates the relationship between social media use, political information-seeking, political attentiveness, political awareness, and political participation among Catholic youth in the Archdiocese of Semarang. It asks whether digital engagement leads to active civic involvement or remains confined to passive consumption. Methods: A quantitative survey was conducted among Catholic youth, chosen for their civic engagement and digital activity shaped by Church-based political education. Correlation tests examined the links between social media use, political awareness, and participation, focusing on attentiveness, information-seeking, and involvement in electoral and non-electoral activities. Findings: Although Catholic youth are highly active on social media, political engagement is selective and often passive. Political awareness is relatively high but does not translate into broad participation beyond elections. Political attentiveness strongly correlates with information-seeking, while awareness shows only a weak connection to actual participation. Barriers such as selective exposure, algorithmic curation, polarization, and the absence of sustained mobilization limit meaningful engagement. Originality: This study contributes theoretically by situating digital political engagement within a faith-based context, demonstrating how religious identity intersects with media effects and political behavior. It offers a novel conceptual integration of political attentiveness, information-seeking, and faith-based civic identity into digital participation models. Unlike prior research that generalizes youth behavior, this study provides a culturally grounded analysis of Catholic youth, emphasizing the Church’s dual role as both enabler and constraint of political agency. A hybrid mobilization model is proposed, bridging institutional support with community-driven digital activism to enrich theories of youth civic engagement.
Purpose: This study examined how family communication transmitted environmental values among the Baduy (Indonesia), linking their unique traditional ecological knowledge, cultural practices, and identity-based frameworks to sustainability outcomes to inform broader conservation efforts. Methods: This qualitative study conducted in-depth interviews with four purposefully selected Baduy participants (Banten, Indonesia) to capture diverse perspectives. Informants included a ‘Tokoh Adat’ (customary leader), the ‘Kepala Desa Kanekes’ (village head), and two ‘Warga Baduy’ (general community members), representing traditional authority, administrative leadership, and community viewpoints. Findings: Findings illuminate the Baduy people's profound integration of traditional agriculture and environmental preservation. This commitment manifests in their strict chemical prohibition, reliance on natural fertilizers, deep reverence for protected forests, and adherence to eco-friendly farming methods. These practices are embedded within a robust framework of customary law (‘adat’) and significantly informed by ‘Karma’ belief, reflecting a sophisticated understanding of long-term ecological consequences. Furthermore, these ingrained traditions fundamentally shape intergenerational communication, positioning the family as the primary conduit for transmitting vital environmental values and ecological knowledge. This dynamic process actively cultivates environmental responsibility and perpetuates a harmonious coexistence with nature within the community. Originality: Providing novel insights, this qualitative study uniquely examined family communication's role in embedding environmental values across Baduy generations (Indonesia). Findings illuminate how traditional ecological knowledge and cultural practices synergize, driving sustainable agriculture/waste management and reinforcing community resilience through ancestral wisdom, informing culturally grounded conservation.
Purpose: This research investigates how media--especially social media and artificial intelligence (AI)--help older adults overcome psychological and social challenges associated with Post Retirement Syndrome. It aims to understand how digital platforms address communication difficulties in retirement. By examining media usage and AI-assisted interactions, the study explores how technology enhances emotional well-being and promotes social integration in the post-retirement phase of life. Methods: This research employed a qualitative method to analyze the media behavior of retirees through interviews and field observations. Older adults in Bandung were selected using a maximum variation sampling strategy to reflect diverse occupational backgrounds. Bandung was chosen due to its demographic makeup, which includes a growing population of retirees with varying levels of digital engagement, making it an ideal setting to examine the relationship between media use, aging, and retirement experiences. Findings: The findings indicate that social media--particularly Facebook and WhatsApp--has become a transformative tool in addressing Post-Retirement Syndrome. These platforms help older adults maintain social connections, share experiences, and engage with supportive communities. With the help of AI, seniors can more effectively identify and interact with relevant groups, tailoring digital experiences to personal needs and fostering meaningful relationships. Originality: Although much research focuses on interpersonal communication in the elderly, few studies explore how media and AI act as bridges for retirees to reconstruct self-concept and build resilience through social media.
Purpose: This research aims to explore how endorsements by celebrities on Instagram play a role in the formation and development of social identities among users. It will investigate the psychological processes, including relationships and the desire for social connection, that influence the link between celebrity impact and identity development. Methods: The method used was a qualitative descriptive method, data collection techniques by observations, interviews and documentations. Researchers choose influencers with high engagement rates. Key Informants that being choosen are three celebgram from Palembang, South Sumatera, Indonesia. Findings: A celebrity's social identity is shaped by their interactions with their fans, as seen by the quantity of views, comments, direct messages, re-posts, and mentions. Along with participation, interpersonal interactions, communication style, social relationships, lifestyle relevance, and the presence of online communities. The visual appearance of celebrities is a major factor in the success of product endorsements because visuals are the first element that attracts the audience's attention. Originality: The originality of this study stems from identifying a distinctive concept known as ‘Local Empathetic Communication’ as an essential element in forming social identity among celebgrams in Palembang. In contrast to prior research, this study combines the Social Construction of Reality Theory with the VisCap Model to illustrate that followers engage more deeply with influencers who embody local culture and values through empathetic and relatable dialogue. This emphasis on a localized emotional connection has not been previously addressed in earlier works, making it a new and significant contribution to the discipline.
