This study examines how faculty perceived information literacy classes provided by Queensborough Community College. A survey was distributed in the spring of 2017 via faculty e-mail. The survey focused on the faculty's department affiliation, usage of information literacy (IL) instruction, and how they value the IL instruction. The results revealed that the highest proportion of faculty members who brought their students to the library and found it the most useful were the English and the Speech department, while faculty in the STEM fields were least likely to utilize the library instruction because they found it was irrelevant to their courses.
Developing and executing a marketing plan to increase the awareness and utilization of community and academic library e-resources depends upon awareness of internal factors such as budget, staffing, time, and collaboration within library units. More importantly, external factors such as how users find resources, collaboration with academic departments, and how using available communication venues to disseminate messages about resources, play a role. This paper reviews the literature on the purpose and reasons for developing a marketing plan and provides a model based on the author’s experience showing how to produce a strategic marketing plan to maximize the library’s return on investment (ROI).
Usability studies (UX) are increasingly common in libraries. A UX methodology is a useful tool to support librarians’ decision-making processes during a Website (re)design. This article describes a UX process using a custom-built usability-testing environment and a data-collection tool, written in JavaScript and Python respectively. The resulting automated approach allowed us to collect usability data from a sample of 225 students. The methodology described in this study will be of interest to those considering or planning a UX study in their libraries.
This article explores the development and initiation of new outreach programs by the Borough of Manhattan Community College (BMCC) Library department after the hiring of a new librarian. The literature review will address current research that was used in the decision making process whilst putting together outreach initiatives and literature used to develop future ideas. The article discusses the development of these outreach initiatives, the problems encountered during their initial implementation, the outcomes of the programs that were offered, feedback, and the future goals of the library department.
