目的 探讨门诊护士自我控制能力综合培训干预效果. 方法 选择黑龙江省某三甲医院门诊护士43名,接受为期4个月的自我控制能力系列干预培训,比较干预前后自我控制能力(认知控制、情绪控制、行为控制、人际关系、职业素养五个维度及总分)和突发公共卫生事件应对能力,同时调查医师及患者于培训前后对护理工作满意度. 结果 门诊护士培训后自我控制能力、突发公共卫生事件应对能力均较培训前明显提高(P<0.05),培训后医生及患者满意率较培训前明显增高(P<0.05). 结论 对门诊护士自我控制能力进行干预培训能有效提高其应对突发公共卫生事件的综合能力,同时可提高医生和患者对护理工作的满意度.

Objective To investigate the novice nurses'psychological experience of caring hospitalized children with pain .Methods Fifteen pediatric novice nurses were in-depth interviewed .The interview results were transcribed and analyzed on the bases of relevant theories .Results Novice nurses felt confident and had self-identity when pain of hospitalized children was expected , otherwise, they felt fearful, helpless, unconfident and even losing their sense of self . Conclusions More attention should be paid to the novice nurses'psychological experience of caring hospitalized children with pain .Effective interventions should be adopted to develop the novice nurses'ability of pain care and assure the quality , efficiency and safety of nursing .