A central viewpoint to understanding the human aspects of interactive systems is the concept of technology acceptance. Actual, or imagined disapproval from other people can have a major impact on how information technological innovations are received, but HCI lacks comprehensive, up-to date, and actionable, articulations of "social acceptability". The spread of information and communication technologies (ICT) into all aspects of our lives appears to have dramatically increased the range and scale of potential issues with social acceptance. This workshop brings together academics and practitioners to discuss what social acceptance and acceptability mean in the context of various emerging technologies and modern human-computer interaction. We aim to bring the concept of social acceptability in line with the current technology landscape, as well as to identify relevant research steps for making it more useful, actionable and researchable with well-operationalized metrics.
We investigate the role of aesthetic customization in managing sociocultural issues of assistive technology (AT) use. First, we examined an online forum dedicated to customized hearing aids and cochlear implants to understand the breadth of activity occurring in this space. Next, we conducted a series of interviews to understand motivational factors and sociocultural outcomes related to expressive AT. We found that community members discussed customization tools and techniques, shared their customizations, and provided each other with encouragement and support. Community members customized their devices as a means of self-expression that demonstrated the wearer's fashion sense, revealed favorite sports teams and characters, and marked holidays and personal milestones. We also found that aesthetic customization worked on multiple levels to create personal and meaningful relationships with one's AT and with other AT users, and also to manage societal expectations regarding hearing loss. Our findings may inform the design of assistive technologies that better support personalization, customization, and self-expression.
We investigate the role of aesthetic customization in managing sociocultural issues of assistive technology (AT) use. First, we examined an online forum dedicated to customized hearing aids and cochlear implants to understand the breadth of activity occurring in this space. Next, we conducted a series of interviews to understand motivational factors and sociocultural outcomes related to expressive AT. We found that community members discussed customization tools and techniques, shared their customizations, and provided each other with encouragement and support. Community members customized their devices as a means of self-expression that demonstrated the wearer's fashion sense, revealed favorite sports teams and characters, and marked holidays and personal milestones. We also found that aesthetic customization worked on multiple levels to create personal and meaningful relationships with one's AT and with other AT users, and also to manage societal expectations regarding hearing loss. Our findings may inform the design of assistive technologies that better support personalization, customization, and self-expression.
As technology proliferates and morphs, it is increasingly difficult to talk about its social acceptability in a general sense. Because human computer interaction is such a broad field, and because the underlying fields of study are very different for varying forms of technology, carving off particular topic areas is necessary. This paper discusses a specific case of technology social acceptance: wearables. The WEAR Scale measure was developed to assess the social acceptability of any given wearable device or prototype. WEAR Scale research showed that a wearable is a form of technology for which aspirational desires and avoidance of social fears play key roles in whether a device is found to be socially acceptable or not. For other forms of technology, very different factors drive social acceptance. Therefore, the research agenda for the social acceptability of technology should use a “divide and conquer” approach rather than attempt to form generalizations about the social acceptance of all technologies. Author
We present an radio-frequency (RF)-based approach to gesture detection and recognition, using e-textile versions of common transmission lines used in microwave circuits. This approach allows for easy fabrication of input swatches that can detect a continuum of finger positions and similarly basic gestures, using a single measurement line. We demonstrate that the swatches can perform gesture detection when under thin layers of cloth or when weatherproofed, providing a high level of versatility not present with other types of approaches. Additionally, using small convolutional neural networks, low-level gestures can be identified with a high level of accuracy using a small, inexpensive microcontroller, allowing for an intelligent fabric that reports only gestures of interest, rather than a simple sensor requiring constant surveillance from an external computing device. The resulting e-textile smart composite has applications in controlling wearable devices by providing a simple, eyes-free mechanism to input simple gestures.
Deploying novel technologies requires the coordinated efforts of the research team, research participants, and a variety of community members and project stakeholders. To ensure that the project is completed successfully, these disparate groups of people engage in articulation work, which is the meta-work that supports the use of collaborative systems. In this paper, we examine the articulation work surrounding the deployment of systems that have found limited long-term adoption: assistive technology. Specifically, we examine three research deployments of a collaborative game for children with autism. Analysis of the articulation work performed during these studies demonstrates how research deployments of technologies create conditions in which stakeholders must take on additional roles to make the deployment work. By understanding the articulation work surrounding deployment studies engendered in this role fluidity, we can improve both research design and the analysis of data emergent from these studies.
Wearable forms of assistive technology (AT) have the ability to support users while on the go. However, using AT in public can be subject to sociocultural influences (e.g., societal stigma, judgment, and social isolation) due to the conspicuousness of the device, often leading users to modify, hide, or even abandon their AT. As new physical forms of wearable AT enter the market (e.g., smart garments, head-up displays, and specialized on-body devices), such devices may or may not be socially acceptable when displayed or used in a public setting, respectively. This research seeks to explore how perceptions of wearable and collocated assistive technology, such as, the appearance or associated operation of the device, can influence whether individuals will use their AT. Our objective is to critically understand the role that design and aesthetics can play to mitigate the existing stigma concerns that permeate AT usage in order to inform the design of future AT devices.
We explored the social acceptability and user experience of wearable form factors as a portable option for Bright Light Therapy (BLT). BLT remains the predominant therapy for Seasonal Affective Disorder despite a non-compliance rate of ~70% commonly attributed to the inconvenience of prolonged daily sitting in front of light boxes. To date, attempts to address convenience using wearable/portable light treatment options have been met with limited success for nuanced reasons (i.e., stigma, efficacy, etc.). In an effort to more substantively explore factors related to the wearability, convenience, contextual appropriateness, and social acceptability of on-body light therapy usage, we developed and evaluated six fashion-aligned wearable therapy prototypes leveraging light-emitting materials and low-profile hardware. Our results showed that participants preferred more mainstream and convenient form factors (e.g., glasses, golfer's hat, scarf), were open to wearing their BLT in certain public and private locations, and appreciated device duality and the fashionable potential of treatment (to counter stigma).
Wearable computing devices offer new possibilities to increase accessibility and independence for individuals with disabilities. However, the adoption of such devices may be influenced by social factors, and useful devices may not be adopted if they are considered inappropriate to use. While public policy may adapt to support accommodations for assistive technology, emerging technologies may be unfamiliar or unaccepted by bystanders. We surveyed 1200 individuals about the use of a head-mounted display in a public setting, examining how information about the user's disability affected judgments of the social acceptability of the scenario. Our findings reveal that observers considered head-mounted display use more socially acceptable if the device was being used to support a person with a disability.
Hearing aids and cochlear implants can improve accessibility and quality of life for people with hearing impairments. However, use of these devices may cause concern amongst some users due to sociocultural issues such as unwanted attention and perceived stigma. While some individuals may respond to these concerns by attempting to conceal their devices, or even abandoning their devices, others have responded by making their devices more visible through aesthetic customization, and some have begun to share these customizations online. In this paper, we describe community interactions in an online forum dedicated to customized hearing aids and cochlear implants. We found that community members discussed customization tools and techniques, shared their customizations, and provided each other with encouragement and support. Community members customized their devices as a means of self-expression that demonstrated the wearer's fashion sense, revealed favorite sports teams and characters, and marked holidays and personal milestones. Our findings may inform the design of assistive technologies that better support personalization, customization, and self-expression.
Although access to Internet health information can be beneficial, solving complex health-related problems online is challenging for many individuals. In this study, we investigated the performance of a sample of 60 adults ages 18 to 85 years in using the Internet to resolve a relatively complex health information problem. The impact of age, Internet experience, and cognitive abilities on measures of search time, amount of search, and search accuracy was examined, and a model of Internet information seeking was developed to guide the characterization of participants' search strategies. Internet experience was found to have no impact on performance measures. Older participants exhibited longer search times and lower amounts of search but similar search accuracy performance as their younger counterparts. Overall, greater search accuracy was related to an increased amount of search but not to increased search duration and was primarily attributable to higher cognitive abilities, such as processing speed, reasoning ability, and executive function. There was a tendency for those who were younger, had greater Internet experience, and had higher cognitive abilities to use a bottom-up (i.e., analytic) search strategy, although use of a top-down (i.e., browsing) strategy was not necessarily unsuccessful. Implications of the findings for future studies and design interventions are discussed.
Recently, workplace settings are reflecting a shift from traditional work-oriented values to promoting work/life balance and employee well-being. Technology has the ability to contribute to workplace enjoyment through the incorporation of employee activities and health-centric initiatives. Furthermore, tangible computing and interactive media can be used to explore novel interaction methods for positive user-computer experiences. We leverage these concepts to inform the development of a playful and engaging interactive installation aimed at promoting health-oriented experiences in the workplace. In this work, we detail our initial steps and design decisions to address this objective. The result is Wall Relief, a Tai Chi-inspired interactive wall unit developed to create an engaging, ephemeral experience that guides the user through a series of upper-body movements.
We present "Lightwear", a series of garment-based, lightweight, light-emitting wearables designed to administer light therapy for on-the-go treatment of Seasonal Affective Disorder (SAD). Bright Light Therapy (BLT) has been used to treat SAD for more than 25 years. While light boxes continue to serve as the predominant method of treatment, it often requires a user to sit at a dedicated location for a sustained period of time (30-60 minutes), rendering therapy inconvenient and resulting in unsatisfactory compliance rates. To date, there have been few successful products developed for wearability and portability to ease the uncomfortable nature of light box treatment. However, new low-profile, light-emitting sources yield opportunities for less cumbersome textile integration and wearability. We explore the integration of light into textile substrates that focus on fashion-forward wearables which can, in turn, address BLT efficacy, usability, and convenience.
While several sensing modalities and transduction approaches have been developed for tactile sensing in robotic skins, there has been much less work towards extracting features for or identifying high-level gestures performed on the skin. In this paper, we investigate using deep neural networks with hidden Markov models (DNN-HMMs), geometric moments and gesture level features to identify a set of gestures performed on robotic skins. We demonstrate that these features are useful for identifying gestures, and predict a set of gestures from a 14-class dataset with 56% accuracy, and a 7-class dataset with 71% accuracy.