Citizen participation in urban planning has long been recognized as a democratic imperative for fostering equitable, liveable, and sustainable cities. Yet urban planning presents a particularly complex arena: it involves heterogeneous stakeholders, unfolds over extended timescales, and results in decisions with far-reaching social and material consequences. To investigate how technology influences citizen participation in this context, we conducted a scoping review that maps how participatory urban planning has been practiced, supported, and discussed in relation to digital tools. This review examines not only whether technologies support participation, but also how, for whom, and to what extent, highlighting the sociotechnical dynamics through which participation and technology co-evolve in planning processes. The paper contributes (1) a comprehensive overview of the field, including intersections among participation modes, planning domains, and technologies; (2) a resource for researchers and practitioners seeking to advance technology-enabled citizen participation in urban planning; and (3) the identification of eight key challenges for computer-supported cooperative planning.
This article presents a scoping review of the existing research on the use of digital data in social work. This review focuses on research that includes empirical investigations of digital data on citizens in social work practices. The purpose of this review is to map the emerging field of research and contribute knowledge of the role of digital data on citizens in social work. This review includes twenty-eight articles published between 2013 and 2020, and concludes that data pervade almost every aspect of social work and that there is a variety of research on the use of data in social work. However, detailed analyses of data that describe and conceptualise the production, circulation and utilisation of data are few. In consequence, this article introduces and discusses concepts from other data-laden fields of research, and calls for further research that addresses the challenges presented by digital data used in social work.
Public digitization raises concerns that the distance between social workers and citizens will increase. Concerns which are particular prominent when digital technologies are introduced directly into the communication between social workers and citizens. On this background, this article investigates two questions: What exactly constitutes being 'close' or being 'distant' in the specific practices and situations of case managers interacting with placed children. And how are these forms of distance or closeness affected when case managers and children start to communicate through video conferencing, chat and texting. With an outset in Actor-Network Theory and experiences from a research project called Teledialogue, the article illustrates how the practice of case management operates through complex combinations of being close while maintaining distance. Combinations that were transformed by the digital technologies introduced with Teledialogue. Amongst others, it is argued that the distance entailed by video conferencing created comfort for children while allowing case managers to scrutinize facial expressions. It is also argued that in some cases, digital technologies paradoxically helped to build trust by breaking down and being difficult to use. The conclusion being that the consequences of digitization is not simply a matter of either/or between closeness and distance, but rather that digitization for better or worse transforms the ways in which distance and closeness are already present in the specific situations and practices of social work.
We live in societies in which surveillance technologies are constantly introduced, are transformed, and spread to new practices for new purposes. How and why does this happen? In other words, why does surveillance “creep”? This question has received little attention either in theoretical development or in empirical analyses. Accordingly, this article contributes by demonstrating how Actor-Network Theory (ANT) can advance our understanding of ‘surveillance creep’. Based on ANT’s model of translation and a historical study of the Danish DNA database, we argue that surveillance creep involves reassembling the relations in surveillance networks between heterogeneous actors such as the watchers, the watched, laws, and technologies. Second, surveillance creeps only when these heterogeneous actors are adequately interested and aligned. However, obtaining and maintaining such alignment may be difficult.
Privacy is a major concern when new technologies are introduced between public authorities and private citizens. What is meant by privacy, however, is often unclear and contested. Accordingly, this article utilises grounded theory to study privacy empirically in the research and design project Teledialogue aimed at introducing new ways for public case managers and placed children to communicate through IT. The resulting argument is that privacy can be understood as an encounter, that is, as something that arises between implicated actors and entails some degree of friction and negotiation. An argument which is further qualified through the philosophy of Gilles Deleuze. The article opens with a review of privacy literature before continuing to present privacy as an encounter with five different foci: what technologies bring into the encounter; who is related to privacy by implication; what is entailed by the spaces of Teledialogue; how privacy relates to projected futures; and how privacy is also an encounter between authority and care. In the end, it is discussed how privacy conceptualised as an encounter is not already there surrounding people or places but rather has to be traced in the specific and situated relations between implicated actors, giving rise to different normative concerns in each case.
The article describes how CCTV has evolved in Denmark from 1954, where it is first mentioned in a specialist journal, to 1982, where legislation is passed that regulates how CCTV can be used and by whom. The article identifies four technological frames in which CCTV is placed in the period. Three of these are ‘use-directed’ as they point to various ways of using CCTV and identify certain advantages and obstacles for this use. These three frames are ‘CCTV in industries’, ‘CCTV in traffic’, and ‘CCTV in security practices’. The fourth technological frame is critical towards using CCTV; it fears that the relationship between citizens and state is hampered and that the privacy of citizens is at risk. This technological frame is labeled ‘CCTV as a democratic threat’. The article shows how there have been various controversies between the different interpretations of CCTV. Thus, CCTV in Denmark has not evolved through linear and uncontested progression; in fact, CCTV has been at the centre of several controversies in which surveillance practices have been negotiated and regulated.
Today, many practices related to security, safety, welfare and even entertainment are based on gathering and using personal data. is article argues that this kind of surveillance, often labeled dataveillance, entails the production of ‘data doubles’, which act as proxies for the individual. Using the concepts of surveillant assem- blages and oligoptica the article interprets data doubles as 1) produced by networks, 2) fragile, and 3) limited in scope. is line of thought implicates empirical interest in the production and purpose of speci c and het- erogeneous data doubles rather than assuming an a priori critical attitude to the nature and function of these.
This article starts from the paradox that, although participation is a defining trait of participatory design (PD), there are few explicit discussions in the PD literature of what constitutes participation. Thus, from a point of departure in Actor-Network Theory (ANT), this article develops an analytical understanding of participation. It is argued that participation is a matter of concern, something inherently unsettled, to be investigated and explicated in every design project. Specifically, it is argued that (1) participation is an act overtaken by numerous others, rather than carried out by individuals and (2) that participation partially exists in all elements of a project. These traits are explicated in a design project called Teledialogue', where the participants are unfolded as networks of reports, government institutions, boyfriends, social workers and so on. The argument is synthesised as three challenges for PD: (1) participants are network configurations, (2) participation is an aspect of all project activities and (3) there is no gold standard for participation.
This article offers a conceptualization of "participation" in relation to surveillance practices. Our aim is to introduce an analytical platform allowing for a non-normative, yet, nuanced understanding of surveillance. The development of an analytical concept of participation in relation to surveillance is at least partially made relevant by a wide range of new surveillance technologies and practices relating to smartphones, social network sites and location sharing. In the article, we introduce and analyze three empirical examples to follow traces of participation in a broad range of everyday surveillance spaces: sports-focused tracking devices and online communities, parental surveillance and CCTV. We conclude that surveillance and its effects is always a matter of how heterogeneous actors are aligned, how their participation is negotiated and how their intentions and actions are translated. Thus, an important task for surveillance scholars is not only to identify participatory surveillance as a specific iteration of surveillance. Rather, the project is to analyze participation in any given situation of surveillance and this includes a careful attention to the ways in which participation is established, maintained and negotiated. (C) 2013 Elsevier Ltd. All rights reserved.
To metaforer, Big Brother og panoptikon, dominerer diskussioner om overvågnings generelle karakteristika. På trods af forskelle bidrager de begge til at skabe en bekymret og kritisk indstilling til fænomenet og rummer derved nogle væsentlige analytiske begrænsninger. Med udgangspunkt i Donna Haraways begreb om ”situeret viden” og Bruno Latours begreb om ”oligoptikon” udvikler artiklen en alternativ forståelse, hvor overvågning ses som et situeret fænomen. Begrebet ”situeret overvågning” udvikles videre gennem et empirisk studie af overvågningspraksis på det danske fiskerikontrolskib Vestkysten. Det viser sig, at overvågning på Vestkysten ikke lader sig indfange med Big Brother og panoptikon som udgangspunkt. På Vestkysten handler overvågning også om omsorg, modstand, friktion og om en situation, hvor forholdet mellem overvåger og overvåget udviskes. Søgeord: Situeret viden, Big Brother, panoptikon, oligopticon, overvågning, fiskerikontrol. ENGELSK ABSTRACT: Christopher Gad and Peter Lauritsen: Surveillance as Situated Practice Two ideas dominate the debates about the general characteristics of surveillance: Big Brother and the panopticon. These ideas foster a critical stance towards surveillance and have important analytical limitations. This paper develops an alternative understanding of surveillance as a situated phenomenon. Drawing on the work of Donna Haraway and Bruno Latour the concept of “situated surveillance” is developed through a case study of surveillance activities onboard the Danish fisheries inspection vessel Vestkysten. The case study shows how surveillance in this context is different from what one would imagine if Big Brother or the panopticon was chosen as starting point for analysis. Surveillance onboard Vestkysten is about care, resistance and friction in a situation in which the distinction between the observer and the observed is blurred. Key words: Situated knowledge, Big Brother, panopticon, oligopticon, surveillance, fisheries inspection.