Drawing on moral licensing theory, the study aims to examine how moral licensing influences the relationship between ethical leadership and employees' knowledge-hiding behaviour in the hotel industry. It further attempts to comprehend the role of Machiavellianism as a moderator for ethical leadership and moral licensing relationships. Data were collected from 278 frontline hotel executives using a three-wave data collection process. A positive association was found between ethical leadership and knowledge hiding. Furthermore, the study unearthed a significant association between ethical leadership and moral licensing. Machiavellianism emerged as a significant moderator of the relationship between ethical leadership and moral licensing. Notably, moral licensing was found to mediate the relationship between ethical leadership and knowledge hiding, shedding new light on this complex interplay. Knowledge sharing and dissemination are essential for maintaining and enhancing a competitive advantage. Hence, leaders should prioritize open communication to identify early signs of conflict, which, if overlooked, can escalate into knowledge-hiding behaviour. Ethical leadership can be particularly effective when managers implement ethical policies and social practices to promote knowledge sharing and boost work commitment in the hospitality industry. This study's unique contribution to the literature lies in its revelation that Machiavellianism, a dimension of the dark triad traits, moderates the relationship between ethical leadership and moral licensing. Furthermore, the study's discovery of moral licensing as a mediator for the relationship between ethical leadership and knowledge hiding adds a fresh perspective to the field.
Value co-creation behaviour is a powerful tool adopted by firms to mitigate loyalty risk. However, there is considerable heterogeneity amongst customers in terms of their brand engagement and loyalty. The current study examines segmentation possibilities amongst automobile owners based on participation in the value co-creation process. An online survey resulted in a sample of 352 customers based on their value co-creation behaviour. Furthermore, segmentation analyses helped identify three discrete segments. Chi-square analysis and one-way analysis of variance (ANOVA) were conducted to profile the segments and assess their brand engagement and firm perceptions. Lastly, an outcome-based loyalty analysis for the segments was done using one-way ANOVA. The pioneering use of value co-creation behaviour as the segmentation tool identified three clusters, namely Engaged Co-creators, Cautious Co-creators and Other-Oriented Co-creators. The Engaged Co-creators exhibited higher brand engagement, perceived their brand to be innovative and were tolerant of service failures. The Engaged Co-creators were the brand's strongest advocates and loyalists compared to the other two groups. The study adopts a novel approach of segmenting customers based on value co-creation behaviour. Considering the diversity in brand engagement and firm perceptions of the segments and differential loyalty demonstrated by the three clusters offer significant actionable and segment-specific insights for firms.
Our paper explores the connection between ESG disclosure and firm performance (operational performance, accounting performance, financial performance, and market performance) in the context of the global south. Specifically, we investigated this relationship by gathering data from 237 firms listed on the Bombay Stock Exchange index, comprising 139 observations from heavy industries and 98 from light industries. Additionally, we examine the conditional effect of industry profile (heavy industry vs. light industry) and percentage of board independence. We employed panel regression method for data analysis. Our results indicate a positive and significant relationship between ESG disclosure and firm performance. Overall, we found that a higher ESG disclosure score is associated with improved firm performance across all four performance indicators. When considering individual components of ESG disclosure, we observed that governance disclosure score exhibited a positive and significant relationship with all four indicators of firm performance. On the other hand, environment and social disclosure scores showed a positive and significant relationship only with operational performance and market performance. Furthermore, our analysis revealed that industry profile moderates the relationship between ESG disclosure score and firm performance indicators. Specifically, it affects operational performance, and market performance. The moderating effect of board independence also significantly moderated the relationship. Specifically, board independence influences the relationship with operational, accounting and market performance concerning governance disclosure score, whereas for environment and social disclosure scores, it only influenced accounting and financial performance. Our findings offer a comprehensive analysis of the relationship between ESG disclosure and firm performance, considering various performance indicators and the influence of industry profile and board independence. These insights contribute significantly to both theoretical understanding and practical applications in this field.
The digital technologies are transforming the financial markets and may prove to be a game-changer in terms of attaining SDG objectives over time. As a result, UN agencies have begun to prioritize the utilization of the digital revolution to advance SDGs. There is a growing body of literature on the use of digital money to achieve sustainability objectives. As businesses commit to protecting the environment, natural systems, and society, consumer eco-awareness has elevated the importance of the issue in the field of sustainable digital finance. The rationale behind this study is to unify the fragmented literature on digital money and to present a clear conceptual framework for sustainable digital finance in order to advance sustainability goals. Specifically, the study aims to investigate the evolution of sustainable digital finance through analyzing publication and citation trends, developing an author-country-keyword framework, and exploring the significant themes and subjects emerging from the field of sustainable digital finance. Additionally, the study examines ongoing shifts in the digital finance sector and the digital sustainable revolution, which can help us harness technology for social good (Grand Challenge: social work) and move closer to achieving sustainable development goals. We employ a two-tiered analytic strategy, comprising of bibliometric analysis and an integrated literature evaluation of 168 publications from the Web of Science database. In addition to descriptive and thematic analysis, the findings provide us with seven relevant themes (financial involvement and participation, sustainable financial development, green finance, digital venture capital, fintech, financial performance, and digital strategy) and four prominent aggregate dimensions (digital financial inclusion, digital sustainable revolution, digital financial transformation, and harness technology for social good), which will be included in the conceptual framework for future research endeavors. The paper concludes with the policy implications of the findings.
The study examines the effect of goal orientation (GO; performance and learning) and situational strength at work on task performance (TP). A survey of 823 managers from different organizations was undertaken. Structural equation modelling was utilized to determine the validity of measures, and multiple hierarchical regression analysis was conducted to test hypotheses. GO was found to have a significant effect on TP. Moderating effect of the situation on performance goal orientation and TP relationship was also found. Situational strength did not moderate learning goal orientation and performance relationship. The finding indicates that for managerial job, change in constraint affects job performance more than a change in consequences. The study contributes to achievement goal theory by refining its boundaries. It discusses the contribution of the findings to literature and their applications.
Purpose Historically, from a firm-led perspective, value creation has evolved to a more inclusive and collaborative value co-creation (VCC) process. This study systematically reviews the existing literature on VCC, providing a comprehensive understanding of past developments, current knowledge structure and potential for future progress. Design/methodology/approach About 558 research articles, spanning the last two decades, published in high-quality marketing journals, were analyzed using keyword co-occurrence analysis, an imperative bibliometric technique. The data were retrieved from Scopus©. Additionally, recent articles were reviewed to identify promising research trajectories. Findings This paper maps the knowledge structure of VCC literature. Nine major themes emerge as prominent within the literature. The discussion highlights the conceptual richness of VCC literature. Future research directions encompassing four distinct domains and some research queries are presented to guide future theoretical and practical explorations. Practical implications The present study highlights crucial insights contributing to the VCC literature. From the perspective of the service provider, this study reaffirms the significance of adopting customer-centric approaches and collaborating with customers to navigate the potential challenges of the dynamic business landscape. Originality/value The study outlines important themes that emerge from previous literature, offering pathways for future research.
In 2025, the Journal of Management History (JMH) will be celebrating its 30th anniversary. At this juncture, it is important to know its evolution and contribution to the management field. This paper aims to analyse the past and present of the JMH by examining its available research corpus covering more than 18 years using a quantitative and structured literature review technique. For the purposes of this paper, the research corpus of the JMH was retrieved from Scopus and analysed using various bibliometric techniques. Specifically, the authors analysed the performance of JMH research and identified the most contributing authors, institutions and countries. The authors also used bibliographic coupling and keyword co-occurrence techniques to establish the knowledge structure of the JMH research corpus. The analysis highlights the primary constituencies, such as the most productive author, the most impactful individual paper, the top contributing institute and country and co-authorship trends. In addition, the authors structured the intellectual capital of the JMH and organised it into nine clusters. In addition, periodic analysis of keywords suggests the evolution and progression of scholarly debates in the JMH. To the best of the authors’ knowledge, this study is the first of its kind to have analysed the research corpus of the JMH, available on Scopus, using a systematic and quantitative literature review technique. The findings of this analysis will be useful to the editorial board and other JMH stakeholders, including scholars.
Big data technologies have greatly enhanced the effectiveness of humanitarian logistics. However, most research in this area has focused on developed countries, with limited application to emerging economies. This study aims to address that gap by systematically reviewing global literature to broaden the understanding of big data-driven humanitarian supply chain management in developing countries. We analysed a collection of 64 scholarly articles using bibliometric techniques. The findings indicate that research in this field is experiencing exponential growth. The conceptual structure of the literature identifies six major themes: (1) big data and humanitarian logistics (motor theme), (2) digital technologies (a transitional theme evolving from foundational to central), (3) humanitarian supply chains (base theme), (4) emergency logistics (emerging theme), (5) blockchain technology, and (6) sustainability in humanitarian supply chains. This paper discusses both theoretical and practical implications relevant to emerging economies. By contextualising global knowledge for developing countries, we can enhance the legitimacy and applicability of considerable data-based humanitarian supply chain management research.
Using an in-depth emerging country public sector case study, that of the Indian Railways, this paper contributes to the literature by drawing upon resource orchestration theory to portray how successful ecosystem-based business model utilization and operationalization occur in a context in which disruptive technologies are embraced. We achieved our aim by applying the theoretical lens of resource orchestration during the process of structuring (resources), bundling (capabilities), and leveraging (capabilities). We employed Fuzzy TISM to identify and rank the enablers of value creation by adopting disruptive technologies. Fuzzy-TISM is an extension of fuzzy set theory and is used in developing the hierarchies among various factors in a study. Our findings portray how factors such as collaboration with partners, financial resources, resource structuring, IT infrastructure, managerial knowledge, and resource leveraging enable firms to create value. Our findings on one hand, portray the existing ecosystem-based business models and, on the other hand, reveal and capture-across the abovementioned three levels of analysis-the various challenges and success factors that our case study organization had faced and overcome.
The COVID-19 pandemic substantially influenced the world economy, affecting entrepreneurs and SMEs alike. This paper critically examines the relationship between entrepreneurship and COVID-19 through an integrative review analyzing 79 existing studies on the topic. We posit a novel framework for postcrisis recovery, identifying three phases of activity: business resumption (the decision to restart operations following a crisis), crisis impact analysis (understanding how the firm has changed as a result of the crisis), and future review and modification (examining how businesses need to move forward in the latter days following a crisis). Further, we call for additional entrepreneurship research embedded in a crisis environment, with the hope that new scholarship in this regard will provide a chance to increase awareness of the critical role of entrepreneurial management in society.
Purpose Innovation goes beyond creation, concentrating on enhancement, which is essential for advancement. Since 1998, the European Journal of Innovation Management ( EJIM ) has been a leading forum dedicated to thought leadership and research on the advances in innovation management. Given that EJIM has run over two decades, the time is now opportune to reflect on the journal's contributions to innovation management. Thus, this paper aims to retrospectively review the productivity, impact and knowledge of innovation management research in EJIM . Design/methodology/approach This paper adopts a bibliometric methodology to engage in a retrospective review of EJIM . The bibliographic data of 757 papers published in EJIM from 1998 to 2021 were retrieved from Scopus and analyzed using performance analysis and science mapping techniques. Findings The productivity (publication) and impact (citation) of innovation management research curated by EJIM have grown prolifically over time. Though EJIM operates with a European title, the journal receives and publishes contributions worldwide (e.g. Asia, Europe, North America, South America and Oceania). Noteworthily, the knowledge of innovation management research in EJIM can be divided into four categories: basic themes (general), which comprise innovation, open innovation, new product development and product and process innovation; motor themes (well-developed), which consist of organizational culture and innovation and leadership and creativity; niche themes (very specialized), which include dynamic capabilities and business model innovation; and emerging or declining themes (weakly developed or marginalized), which is made up of research and development (R&D) and green innovation. Originality/value This paper offers a seminal retrospection of EJIM and the journal's productivity, impact and contribution to innovation management.
While raising concerns, the recent proliferation of grand challenges has sparked interest in the role played by innovation in causing them, and in how the attempts made to fix them may cause even greater challenges that present themselves down the line. This article provides an analysis of the bibliographic metadata, published between 2002 and 2020, focusing explicitly on the private-for-profit sector. By identifying common themes from 66 documents, a framework highlighting the shared concerns and research trajectories was derived. Our results are illustrated and discussed along 11 research themes. We contribute theoretically by identifying the innovation efforts of for-profit firms that directly relate to grand challenges, through two cases of carbon capture and storage and deep-sea mining. We conclude that a more holistic understanding of innovation and its many possible consequences needs to be developed. We highlight the limitations of perspectives that do not always take full account of the potential divergence of interests between stakeholders, and, how fuller input by a greater cross-section of stakeholders may help identify any negative effects of innovations at an earlier stage. Informed by recent extensions of social innovation theory, we explore the potential for synthesis around a pragmatic understanding of institutions, stakeholders, and the nature and quality of ties that bind them.
Self-regulation has gained much prominence due to its necessity and significance in eLearning environment. The nature of eLearning mandates higher self-regulation to attain efficacy. In this article, we study the Online Self-regulated Learning Quotient (OSLQ) scale as it is a pioneering scale that has been verified for studying self-regulation in eLearning environment. The literature delineates the need to empirically examine the reliability and validity of the OSLQ in various contexts. This study was conducted in two phases on business school students from tier one management institutes in India. In phase 1, we performed qualitative analysis through focus group discussions on a sample of 24 respondents to check the content validity of the scale. In phase 2, we performed quantitative analysis on a sample of 528 respondents. Exploratory factor analysis in phase 2 of the study confirmed six factors. Confirmatory factor analysis in phase 2 of the study confirmed scale validity. Based on the findings, we conclude that OSLQ is a valid and reliable scale to assess self-regulation among Indian students in eLearning context. These findings have added to the theoretical legitimacy of the scale. In terms of practical implication, our findings suggest that OSLQ may be employed in an Indian context. This has significant implications for future research in self-regulation studies in India, especially in the context of eLearning.
Customer Engagement (CE) research has been growing considerably over time, however, most of this research emanates from developed economies and large organizational contexts. Little is known about CE strategies when it comes to family-owned businesses in emerging market context. This paper tries to synthesize the extant literature on CE to identify the state of research concerning CE practices followed in family-owned businesses from emerging markets. To achieve this objective, we first conducted a structured literature review of CE research published in last two decades in the top tier management and marketing journals. Second, drawing from the insights received from the findings of the structured review, we design a structured interview schedule to collect first-hand data from the managers working in family-owned businesses in India. This rich data is then analyzed using a qualitative data analysis package. Findings from our analysis reveal that social media platforms, continuous monitoring of the customer feedback and reviews, importance to non-financial goals, safeguarding the reputation, and maintaining the trustful relationship are critical aspects of family-owned firms’ CE strategy. Another interesting aspect about the CE strategies in family businesses vis-à-vis non-family-businesses, specifically from an emerging country context is the reliance on the third-party agencies to manage the content creation and digital marketing. Study findings not only help advance the scholarship within the twin fields of customer engagement and family business, but also provide valuable insights to the practitioners of family-owned businesses.
The environmental degradation and consequent scarcity of resources have compelled organizations to implement strategies and policies that prioritize the attainment of a sustainable environment. The significance of employees’ pro-environment behaviour is increasingly recognized and is being promoted by organizations that focus on preserving the environment. Considering the importance of pro-environment behaviour, this study investigates the relationship among responsible leadership, corporate social responsibility (CSR) perspective and organizational citizenship behaviour towards environment (OCBE). This employee-level study adopted social cognitive theory to examine the context–behaviour framework. The data are collected from information technology (IT) professionals using a stratified sampling technique. The analysis of 503 respondents using PLS-SEM concludes that responsible leadership and CSR perspective have a positive relationship with OCBE. The study also confirms the partial mediating role of the CSR perspective in the relationship between responsible leadership and OCBE. The study identifies organizational-level contextual factors such as responsible leadership and CSR perspective that promote an environment-friendly behaviour among employees, i.e., OCBE. The paper extends the context–behaviour framework literature and highlights the benefits of OCBE in the organization.
The firefighting profession carries a heightened risk of musculoskeletal disorders. A firefighter’s job is physically demanding and includes activities such as running, climbing, dragging, and lifting. Often, these tasks are unpredictable, performed in harsh environments, and have been found to cause psychological stress. The purpose of this study was to investigate the effects of occupational stress on work-related musculoskeletal disorders (WRMSD) in firefighters. In addition, the mediating effects of depression and job burnout on proposed relationships were examined. Data informing this study were collected using a survey questionnaire. The survey questionnaire included the Beck Depression Inventory, the Center for Epidemiological Studies Depression Scale (CES-D), the Maslach Burnout Inventory, the Post Traumatic Stress Disorder Inventory (PCL), and the Nordic Musculoskeletal Questionnaire. Collected data were analyzed using structural equation modeling approach in AMOS. The results of the 2339 responding firefighters suggest that work related stress is positively related to WRMSDs in firefighters and can lead to musculoskeletal symptoms through four paths, being emotional exhaustion, personal accomplishment, CES-D total score, and depersonalization. Through depersonalization, job stress had the most significant impact on musculoskeletal symptoms (coefficient = 0.053). Furthermore, the results showed that post-traumatic stress disorders (PTSD) can affect musculoskeletal symptoms through ten paths, again through depersonalization, PTSD had the most significant impact on musculoskeletal symptoms (coefficient = 0.141). The results of this study suggest that organizations should design interventions and policies to prevent and manage occupational stress, depression, and job burnout to negate its undesired consequences on firefighters’ health (i.e. WRMSD).
After confirming that formaldehyde (FA) is carcinogenic, many studies were conducted in different countries to investigate this finding. Therefore, according to the dispersion of related studies, a bibliometric review of the current literature was performed with the aim of better understanding the exposure to FA and the resulting health risk, for the first time, using the Scopus database and the two open-source software packages, Bibliometrix R package. After screening the documents in Excel, the data was analyzed based on three aspects including performance analysis, conceptual structure, and intellectual structure, and the results were presented in tables and diagrams. A total of 468 documents were analyzed over period 1977–2023, in which 1956 authors from 56 countries participated. The number of scientific publications has grown significantly from 1977 (n = 1) to 2022 (n = 19). Zhang Y., from the Yale School of Public Health (USA), was identified as the most impactful author in this field. The Science of the Total Environment journal was identified as the main source of articles related to exposure to formaldehyde by publishing 25 studies. The United States and China were the most active countries with the most international collaboration. The main topics investigated during these 46 years included “formaldehyde” and “health risk assessment”, which have taken new directions in recent years with the emergence of the keyword “asthma”. The present study provides a comprehensive view of the growth and evolution of studies related to formaldehyde and the resulting health risks, which can provide a better understanding of existing research gaps and new and emerging issues.
Employee turnover causes significant cost to firms, both economically and otherwise. Knowing and understanding the reasons for employee turnover would help firms to reduce the same, and in the process, lessen costs significantly. This study aims to understand the role of various job stressors (i.e., role ambiguity, role conflict, work overload, work–family conflict) in predicting the turnover intention of workers in the spinning and weaving industry. We collected data from 311 workers, belonging to the spinning and weaving industries of the Kashan city in Iran. Then, we analyzed the data using both SPSS© and process macros. Our results suggest that there’s indeed a positive and significant relationship between the job stressors vis-a-vis the workers’ turnover intention. Overall, the findings do have strong potential for both theoretical and practical implications, especially in terms of developing people management interventions for reducing employee turnover.
Gondwana research (GR) celebrated its 25th anniversary in the year 2021 and to commemorate the event, this study provides a synthesis of the journal's trends and evolution over 25 years since inception. We employ both performance analysis and science mapping technique of bibliometric analysis to explore the evolution of GR's context and content. The context of the journal was examined using its publication and citation pattern, as well as the most productive research constituencies such as author, institute, country, and research articles. To examine the content of GR, the study employs keyword network anal-ysis over three times slices: 1997-2006, 2007-2016 and 2017-2021. The findings record the phenomenal growth of GR both in terms of publication and citation counts. The keyword network analysis over three time slices suggests the evolution of scholarship published in GR. The study suggests potential future research direction in Earth Science and related research for the journal.(c) 2023 International Association for Gondwana Research. Published by Elsevier B.V. All rights reserved.