Events play a fundamental economic, social, cultural, and professional role in our society. For this reason, scientific research in the field has shown steady growth, with new investigations year after year on event management and its connection to subjects such as hospitality, tourism, sports, leisure, and marketing. Aiming to review the scientific literature on event management and analyze its evolution and trends through bibliometric techniques, this study examined a corpus of 703 articles published between 1990 and 2025. The analysis reveals a surge in scientific production since 2020, with a predominance of studies on tourism and management. The United States, the United Kingdom, and Australia emerge as leading countries in the field, while a lack of a central theorist was observed.
Anchored in a discursive perspective of Foucauldian strand, this papper aimed to describe the discursive practices which constitute the construction of secretarial knowledge through the device called scientific-academic. For this purpose, we propose to discuss how the construction of the study object secretarial knowledge is materialized in scientific discourses published between 2017 and 2021 in the database Scholar Google, to search for papers that are not published in Secretariat specific journals, and in the five electronic journals with the biggest representativeness in the area: Revista Expectiva, Revista Gesec, Connection Scientific Journal (CSJ), Revista Capital Científico and Secretariado Executivo em Revista. The mobiliting concepts such as dispositive, resistance, enunciative function and elements of the discursive formation of statements, it showed as discursive regularity a desire for truth that deals with the area being allocated in the field of Applied Social Sciences, with a strong trace in Administration, appropriating other knowledge from related fields, therefore being an interdisciplinary area. Keywords: Discourse. knowledge-secretarial. Power-dispositive.
The performance bond in contracts to be signed by the Public Administration is stipulated by Brazilian legislation, according to the public procurement and contracts law, which allows the Administration to require it from the winning company of the bidding process before the contract is signed. One of the most serious problems faced by public organizations is the non-completion of public works, causing damage to the public treasury and consequently to the population. This article aims to identify the cases of activation and receipt of the performance bond within DNIT between 2012 and 2021 in the State of Ceará. To this end, an exploratory and descriptive research was developed, using an evaluative case study method within the scope of indirect federal public administration, specifically at the DNIT Regional Superintendence located in Fortaleza, CE. During the analysis of the obtained data, it was found that in only one contract was the performance bond activated and the corresponding amount received. However, the amount returned by the insurer to the Union was not sufficient to cover the damage caused by the partial non-fulfillment of the contract by the contracted company. Thus, it was found that, according to the analyzed data, the performance bond, as stipulated in Brazilian legislation, proved to be ineffective, as in all cases where DNIT applied fines, the amount covered by the performance bond policy was not sufficient to cover the damage to the public treasury.
This study examined the public sector as a client in the information technology market, seeking to understand the specificities, challenges, and competencies required of firms intending to operate in this segment. The purpose was to propose a practical guide to support the training of sales teams in participating in public procurement processes. The adopted methodology was descriptive research with a qualitative approach and the use of secondary data. Initially, a documentary analysis of ten IT public tender notices published between 2021 and 2025 was conducted in order to identify requirements, evaluation criteria, and recurring practices. Subsequently, semi-structured interviews were carried out with ten sales professionals from IT companies, all of whom had more than five years of experience in negotiations with public agencies, enabling a deeper understanding of perceptions regarding technical competencies, personal skills, and relationship-building strategies. The main findings indicated that, in addition to price, public organizations value factors such as institutional credibility, certifications, solid partnerships, and local technical support. The results also highlighted the need for sales teams to incorporate multidisciplinary profiles (account manager, pre-sales, legal/administrative, and technical support) and to develop skills such as patience, resilience, discipline, and attention to detail, given the complexity and bureaucratic nature of public procurement procedures. It was concluded that successful performance in the public sector requires not only legal compliance, but also a consultative and proactive posture, including engagement in the early stages of tender processes, such as public consultations and preliminary studies. The guide developed from this study aims to provide IT companies with a structured step-by-step framework to enhance their competitiveness and to consolidate ethical, transparent, and sustainable relationships with government.
A empatia no trabalho tem se revelado um importante recurso para promover relações sociais positivas no ambiente laboral. No entanto, indivíduos que frequentemente adotam comportamentos empáticos podem acabar sobrecarregados e exaustos. Diante disso, esta pesquisa busca mapear a produção científica internacional e identificar novas possibilidades de estudo sobre a empatia no trabalho. Esta revisão sistemática da literatura foi realizada nas bases de dados Scopus e Web of Science, seguindo o protocolo PRISMA. Os resultados indicaram que as pesquisas sobre o tema abrangem o período de 2011 a 2024, evidenciando a contemporaneidade da temática. Foram identificados três eixos principais: dimensões e implicações da empatia; empatia e sua relação com clientes e marcas; e empatia em diferentes contextos laborais. As proposições estabelecidas podem orientar pesquisas futuras, oferecendo excelentes oportunidades para o avanço do conhecimento na área. Os resultados também revelaram que a empatia possui um lado obscuro, decorrente do alto envolvimento emocional. Além disso, foi proposto um modelo que pode auxiliar gestores na compreensão desse comportamento e na formulação de práticas e políticas organizacionais que incentivem comportamentos empáticos, equilibrando os aspectos cognitivo e afetivo da empatia.
