The field of parking is going through a period of extreme innovation. Cities in the United States are now exploring new technology to improve on-street parking. One such innovation is dynamic pricing based on sensors and smart meters. This paper presents the results of two surveys and an ethnographic study in the context of LA Express ParkTM to understand users' behaviors, knowledge and perceptions around parking. Survey results demonstrated that a high number of users misunderstood one of three tested stickers that convey time of day pricing. Furthermore, after discovering the availability of cheaper parking spots nearby, people expressed willingness to change their future behavior to park in those places. Ethnographic field studies found that it is common for many parkers to use handicapped placards for over eight hours in one parking session. A percentage of these parkers may be using placards illegally. We propose that increasing some parking restrictions during the day may curb placard use by making it more difficult to park for long periods.

Recent advances in ubiquitous technology have greatly changed the way people stay connected. We conducted an in-depth video shadowing study to observe how close-knit groups use all the technology at their disposal to stay in touch and share their lives. We observed a pattern of related behaviors that we call channel blending , the integration of interactions and content over multiple channels into one coherent conversation, often including both local and remote participants. Channel blending is the opposite of multitasking in that it involves merging many lines of focus into one, rather than switching attention between them. We discuss ways technology could better support this emerging style of multichannel content-sharing and communication.

Ethnographic Praxis in Industry Conference ProceedingsVolume 2010, Issue 1 p. 310-310 Free Access They just don't get it: Strategies, tools, and best practices for explaining ethnography to stakeholders YUTAKA YAMAUCHI, YUTAKA YAMAUCHI (yutaka.yamauchi@parc.com) is a social scientist working at Palo Alto Research Center, doing research on organization theorySearch for more papers by this authorJAMES GLASNAPP, JAMES GLASNAPP (glasnapp@parc.com) is an Area Manager in the Workscapes and Organizations, Computing Science Laboratory at Palo Alto Research Center (PARC) conducting research using ethnographic methods in workplace settingsSearch for more papers by this authorPEGGY SZYMANSKI, PEGGY SZYMANSKI Senior Researcher at Palo Alto Research CenterSearch for more papers by this authorNOZOMI IKEYA, NOZOMI IKEYA (nozomiike@gmail.com) is a researcher at PARC, where she has conducted ethnographic studies of work practice in various professional work settings, including: emergency medical practice at hospitals and emergency call centers; library services, particularly service design practices and reference service interactions; system engineers' project management and discovery; and hardware designers' work practicesSearch for more papers by this authorAKI OHASHI, AKI OHASHI PARC's Director of Business Development responsible for developing and managing client relationships in the Japanese market.Search for more papers by this author YUTAKA YAMAUCHI, YUTAKA YAMAUCHI (yutaka.yamauchi@parc.com) is a social scientist working at Palo Alto Research Center, doing research on organization theorySearch for more papers by this authorJAMES GLASNAPP, JAMES GLASNAPP (glasnapp@parc.com) is an Area Manager in the Workscapes and Organizations, Computing Science Laboratory at Palo Alto Research Center (PARC) conducting research using ethnographic methods in workplace settingsSearch for more papers by this authorPEGGY SZYMANSKI, PEGGY SZYMANSKI Senior Researcher at Palo Alto Research CenterSearch for more papers by this authorNOZOMI IKEYA, NOZOMI IKEYA (nozomiike@gmail.com) is a researcher at PARC, where she has conducted ethnographic studies of work practice in various professional work settings, including: emergency medical practice at hospitals and emergency call centers; library services, particularly service design practices and reference service interactions; system engineers' project management and discovery; and hardware designers' work practicesSearch for more papers by this authorAKI OHASHI, AKI OHASHI PARC's Director of Business Development responsible for developing and managing client relationships in the Japanese market.Search for more papers by this author First published: 16 November 2010 https://doi.org/10.1111/j.1559-8918.2010.00034.xAboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinkedInRedditWechat No abstract is available for this article. Volume2010, Issue1August‐September 2010Pages 310-310 RelatedInformation

A needs assessment was compiled from self-administered questionnaires completed by 796 clients at the Urban Indian Health Service clinics in San Francisco and Oakland, California. Data on the health disparities between Native Americans and Alaskan Natives and the rest of the U.S. population are limited. The data that exist, however, indicate that Native Americans continue to fare worse than the general population. This needs assessment reveals the same trend among a sample of clients of two Native American Health Centers in the San Francisco Bay Area and provides further information about the health needs and interests of the population currently attending these centers.

This paper proposes a human-centered engagement model for developing interactive media technology. The human-centered engagement model builds on previous interaction models for publicly located ambient displays. It is designed from ethnographic observation with the aim of informing technological innovation from the perspective of the user. The model will be presented along with technological mechanisms to detect human behavior with the aim of responsive media technology development.