In addition to doing their organizational tasks, the managers play their roles such as interpersonal, communicative, and decision making roles. On the other hand, properly perceived management toward personnel’s motivation may also serve as a valuable tool in order to recognize the reasons for behavior in organizations and prediction of the impact of their administrative measures. In this sense, the current investigation deals with study on the relationship between the roles of managers and creation of motive among personnel. The research statistical population comprises of all personnel of Mashiz Gharzolhasaneh and saving fund branches in Kerman province (Iran) where 196 of them were chosen as sample group by means of statistical formula. Data were collected by means of questionnaire and with simple randomized sampling technique. Research findings showed that there is less correlation between interpersonal roles and creation of motive compared to managers’ roles while the maximum correlation corresponds to communicative roles and motivation. Similarly, there is also relatively high correlation between roles of decision making and motivation. Normal 0 false false false RU X-NONE X-NONE

In today’s business environments which are accompanied by change and uncertainty, firms can improve their performance through entrepreneurial orientation adoption. On the other hand, the organisational agility concept has emerged as a solution to encounter rapid change and uncertainty of the environment. This study investigates the relationship between entrepreneurial orientation and agility in manufacturing firms. In order to perform mentioned investigation, a case study in this regard has been done on a statistical sample consisting of 100 manufacturing firms of Kerman Province. The data of entrepreneurial orientation and its five components namely innovativeness, risk taking, proactiveness, competitive aggressiveness and autonomy as independent variables and agility as dependent variable gathered by a questionnaire. The survey’s hypotheses were investigated by Pearson and Spearman correlation coefficient tests. The results of statistical analysis confirmed a positive and significant relationship between entrepreneurial orientation and agility. In addition, all components of entrepreneurial orientation except risk taking indicated positive and significant relationship with agility. Consequences of this study can help business managers and owners to evaluate the status of entrepreneurial orientation and agility in their firms and to enhance them in order to improve the performance of their businesses if needed.

Crisis management is an applied science which has search for finding tools, by a systematic view of the crisis and analysis of them, to prevent occurrence of the crisis, or if it occur, take action to reduce its effects with extensive relief and improvement. Every year in different parts of the globe, many people lost their lives and their homes, in occurrence of natural disasters, such as earthquakes and floods. Provision of suitable locations for settlement displaced persons, has one of the most important issues in crisis management and planning. In this study, region four of municipal of Kerman, according to the top talent in earthquake, have been selected and studied, as a pattern, to prepare a location database to positioning the place of accommodation shelter for affected population, resulting from a potential earthquake. Accordingly, in the framework of the descriptive analytic method, after determining the effective measures, in order to city shelter positioning, which was selected from related background research and due to the scope of the study and available information and data, was acting to weighting the criteria and indicators of the study, according to experts opinion in crisis management, using paired comparisons techniques and the software, Expert choice. Then, the layers from each criterion according to specified weight from each, combined together using AHP, and the software Arc GIS, the output, identify the most preferred places, according to goal. Then, the layers from each criterion, combined together using AHP, and the software Arc GIS, according to specified weight from each, and their output identify the most preferred places, according to the goal. The results show that, due to the inharmonious physical structure, and uncoordinated and self-growing of city development, neighborhood shelters can cover only 18,408 people of 111,191 people in the regions.

The overall goal of this research is to survey the relationship between customer orientation and Beneficiaries’ satisfaction with services of center of Postgraduate studies in Hormozgan University. In this regard, the research will present a special model of customer orientation in higher education system that emphasizes the Beneficiaries’ satisfaction. The study population consisted of Graduate students and faculty in four departments of Hormozgan University. 191 Graduate students and 37 faculty members were selected using statistical formulas. Data were collected using a questionnaire. The results show that dimensions of customer orientation impact on Beneficiaries’ satisfaction in higher education system. Also, methods of service delivery have the greatest impact and feelings have the least impact on Beneficiaries satisfaction. At the end, according to the results, recommendations have been made for improving the situation of customer orientation in higher education

This paper investigated the correlation between the level of knowledge management (KM) and efficiency of ceramic tile companies in Iran. KM was measured with four components: infrastructure, process, people, and strategy and then efficiency was measured with data envelopment analysis (DEA). First, factor analysis was used in order to determine KM factors. Then, the partial correlation between KM components and efficiency was computed. Finally, multiple linear regressions were computed with the four independent variables (factors) and efficiency. Results showed positive relationship between the KM level and the efficiency in ceramic tile industry.

In this research at first knowledge management processes and knowledge management effectiveness are surveyed witch use of confirmatory factor analysis then knowledge management processes (from Nonaka's perspective: internalization, externalization, socialization and combination) and knowledge management effectiveness are measured. Then relationships between them are examined by multivariate regression (stepwise) and partial correlation. Results have indicated that only internalization is accomplished at universities of Rafsanjan and three of knowledge management processes include internalization externalization and socialization are implemented and three of knowledge management processes include internalization externalization and combination are affected on knowledge management effectiveness.