This study aims to obtain an overview of leadership styles, work facilities, job satisfaction, and employee performance at Bank Jambi Muara Sabak Branch Office. It also aims to determine and analyze the influence of leadership styles and work facilities on employee performance, both directly and indirectly through job satisfaction. This research was conducted at the Muara Sabak Branch of Bank Jambi. The population consisted of 54 employees, using saturated sampling. This study employed a quantitative approach with a survey method and Partial Least Squares (PLS) data analysis. The research results show that leadership style and work facilities influence employee performance, both directly and indirectly through employee job satisfaction. This indicates that leadership that creates a supportive work environment, supported by the availability and quality of adequate work facilities, will increase job satisfaction, which ultimately contributes to improved employee performance.
The oil and gas industry is a strategic sector that contributes significantly to the Indonesian economy; however, the movement of its funding structure, asset growth, and stock prices during the 2020–2025 period has shown inconsistent fluctuations. Previous studies on the effects of Long-Term Debt to Equity Ratio, Debt to Asset Ratio, Equity to Asset Ratio, and Asset Growth on Price to Book Value and stock prices have produced mixed results, and most have not positioned Price to Book Value as an intervening variable in the oil and gas sector. This study aims to analyze both the direct and indirect effects of these four variables on stock prices through Price to Book Value in the oil and gas industry listed on the Indonesia Stock Exchange during the 2020–2025 period. The research employs a quantitative approach using secondary data in the form of annual financial reports from 11 sample companies selected through purposive sampling, and is analyzed using path analysis with the assistance of SPSS. The results show that Long-Term Debt to Equity Ratio, Debt to Asset Ratio, Equity to Asset Ratio, and Asset Growth, either simultaneously or partially, do not have a significant effect on either Price to Book Value or stock prices. Meanwhile, Price to Book Value has a significant and dominant effect on stock prices and mediates the influence of the four variables. The novelty of this research lies in the integration of an intervening model in the post-pandemic oil and gas sector, which has not been extensively studied, while also confirming that market valuation plays a greater role in determining stock prices than funding structure does directly.
Employee performance is a crucial factor in supporting the success of public sector organizations, particularly in providing effective and quality services. Employee performance is influenced by various internal organizational factors, including competence, organizational culture, and work motivation. This study aims to analyze the influence of competence and organizational culture on employee performance through work motivation at the Muara Sabak Class IV Harbormaster and Port Authority Office (KSOP). This study used a quantitative approach with a survey method. The population in this study was all 63 employees of the Muara Sabak Class IV KSOP Office, and the entire population served as the research sample (saturated sample). Data collection was conducted through a Likert-scale questionnaire. Data analysis used path analysis with the Partial Least Squares (PLS) approach to test the direct and indirect effects between variables. The results showed that competence and organizational culture had a positive and significant effect on work motivation. Furthermore, work motivation had a positive and significant effect on employee performance. Furthermore, competence and organizational culture also indirectly influenced employee performance through work motivation. The results of this study indicate that improving employee competency and strengthening a positive organizational culture can increase work motivation, which ultimately impacts employee performance.
Digital transformation has reshaped how companies design and implement marketing strategies. Marketing activities are increasingly conducted through multiple interconnected channels such as social media, websites, mobile applications, marketplaces, and physical stores. This study aims to conceptually compare Integrated Marketing Communication (IMC) and Omnichannel Strategy as two approaches to marketing integration in the digital era. The research adopts a qualitative approach using a literature review of academic publications related to marketing communication, multichannel retailing, and customer experience. The findings indicate that IMC primarily emphasizes the consistency of marketing communication messages across different media, while Omnichannel Strategy focuses on integrating various channels and organizational systems to create a seamless customer experience. These findings highlight the evolution of marketing integration from communication coordination toward integrated customer experience management and provide a conceptual basis for future marketing research.
Public satisfaction is a crucial indicator in assessing the success of public service delivery. This study aims to analyze the influence of competency and standard operating procedures (SOPs) on public satisfaction, with public service quality as a mediating variable at the Tanjung Jabung Barat Regency Environmental Agency. The research approach used was quantitative, using a survey method. The study population consisted of 390 community users of the Tanjung Jabung Barat Regency Environmental Agency services. Sampling was conducted using the Slovin formula to obtain a representative sample size. Data collection was conducted through questionnaires, which were analyzed using path analysis or Partial Least Squares (PLS). The results indicate that competency and SOPs have a positive and significant effect on public service quality. Furthermore, public service quality has a positive and significant effect on public satisfaction. Competence and SOPs also have an indirect effect on public satisfaction through public service quality. These findings confirm that improving staff competency and consistent SOP implementation can improve service quality, thereby increasing public satisfaction.
