LLM-based agents are increasingly used to simulate deliberative interactions such as negotiation, conflict resolution, and multi-turn opinion exchange. Yet generated transcripts often do not reveal why an agent's stance changes: movement may reflect evidence uptake, anchoring, role drift, echoing, or changed prompt and retrieval context. We introduce the Belief Engine (BE), an auditable belief-update layer that treats "belief" as an evidential state over a proposition and exposes it as scalar stance. BE extracts arguments into structured memory and updates stance with a log-odds rule controlled by evidence uptake u and prior anchoring a. Across multiple base LLMs, parameter sweeps show that these controls reliably shape stance dynamics while preserving an evidence-level update trail. On DEBATE, a human deliberation dataset with pre/post opinions, BE best reconstructs participants whose final stance follows extracted evidence; stable and evidence-opposed cases instead point to anchoring or factors outside the extracted evidence stream. BE provides configurable infrastructure for studying evidence-grounded deliberation, where openness, commitment, convergence, and disagreement can be tied to explicit update assumptions rather than hidden prompt effects.
Current frontier AI safety evaluations emphasize static benchmarks, third-party annotations, and red-teaming. In this position paper, we argue that AI safety research should focus on human-centered evaluations that measure harmful capability uplift: the marginal increase in a user's ability to cause harm with a frontier model beyond what conventional tools already enable. We frame harmful capability uplift as a core AI safety metric, ground it in prior social science research, and provide concrete methodological guidance for systematic measurement. We conclude with actionable steps for developers, researchers, funders, and regulators to make harmful capability uplift evaluation a standard practice.
Large language models (LLMs) and LLM-based agents are increasingly deployed as assistants in planning and decision making, yet most existing systems are implicitly optimized for a single-principal interaction paradigm, in which the model is designed to satisfy the objectives of one dominant user whose instructions are treated as the sole source of authority and utility. However, as they are integrated into team workflows and organizational tools, they are increasingly required to serve multiple users simultaneously, each with distinct roles, preferences, and authority levels, leading to multi-user, multi-principal settings with unavoidable conflicts, information asymmetry, and privacy constraints. In this work, we present the first systematic study of multi-user LLM agents. We begin by formalizing multi-user interaction with LLM agents as a multi-principal decision problem, where a single agent must account for multiple users with potentially conflicting interests and associated challenges. We then introduce a unified multi-user interaction protocol and design three targeted stress-testing scenarios to evaluate current LLMs' capabilities in instruction following, privacy preservation, and coordination. Our results reveal systematic gaps: frontier LLMs frequently fail to maintain stable prioritization under conflicting user objectives, exhibit increasing privacy violations over multi-turn interactions, and suffer from efficiency bottlenecks when coordination requires iterative information gathering.
AI is increasingly used to scale collective decision-making, but far less attention has been paid to how such systems can support procedural legitimacy, particularly the conditions shaping losers' consent: whether participants who do not get their preferred outcome still accept it as fair. We ask: (1) how can AI help ground collective decisions in participants' different experiences and beliefs, and (2) whether exposure to these experiences can increase trust, understanding, and social cohesion even when people disagree with the outcome. We built a system that uses a semi-structured AI interviewer to elicit personal experiences on policy topics and an interactive visualization that displays predicted policy support alongside those voiced experiences. In a randomized experiment (n = 181), interacting with the visualization increased perceived legitimacy, trust in outcomes, and understanding of others' perspectives, even though all participants encountered decisions that went against their stated preferences. Our hope is that the design and evaluation of this tool spurs future researchers to focus on how AI can help not only achieve scale and efficiency in democratic processes, but also increase trust and connection between participants.
The strength of democracy lies in the free and equal exchange of diverse viewpoints. Living up to this ideal at scale faces inherent tensions: broad participation, meaningful deliberation, and political equality often trade off with one another (Fishkin, 2011). We ask whether and how artificial intelligence (AI) could help navigate this "trilemma" by engaging with a recent example of a large language model (LLM)-based system designed to help people with diverse viewpoints find common ground (Tessler, Bakker, et al., 2024). Here, we explore the implications of the introduction of LLMs into deliberation augmentation tools, examining their potential to enhance participation through scalability, improve political equality via fair mediation, and foster meaningful deliberation by, for example, surfacing trustworthy information. We also point to key challenges that remain. Ultimately, a range of empirical, technical, and theoretical advancements are needed to fully realize the promise of AI-mediated deliberation for enhancing citizen engagement and strengthening democratic deliberation.
Deliberative democratic theory suggests that civic competence—the capacity to navigate disagreement, weigh competing values, and arrive at collective decisions—is not innate but developed through practice. Yet opportunities to cultivate these skills remain limited, as traditional deliberative processes like citizens’ assemblies reach only a small fraction of the population. We present Agora, an early-stage AI-powered platform that uses LLMs to organize authentic human voices on policy issues, helping users build consensus-finding skills by proposing and revising policy recommendations, hearing supporting and opposing perspectives, and receiving feedback on how policy changes affect predicted support. In a preliminary study with 44 university students, participants using the full interface (with access to voice explanations) reported higher levels of problem-solving skills, internal deliberation, and produced higher quality consensus statements compared to a control condition showing only aggregate support distributions. These initial findings point toward a promising direction for scaling civic education.
People often optimize for long-term goals in collaboration: A mentor or companion doesn't just answer questions, but also scaffolds learning, tracks progress, and prioritizes the other person's growth over immediate results. In contrast, current AI systems are fundamentally short-sighted collaborators - optimized for providing instant and complete responses, without ever saying no (unless for safety reasons). What are the consequences of this dynamic? Here, through a series of randomized controlled trials on human-AI interactions (N = 1,222), we provide causal evidence for two key consequences of AI assistance: reduced persistence and impairment of unassisted performance. Across a variety of tasks, including mathematical reasoning and reading comprehension, we find that although AI assistance improves performance in the short-term, people perform significantly worse without AI and are more likely to give up. Notably, these effects emerge after only brief interactions with AI (approximately 10 minutes). These findings are particularly concerning because persistence is foundational to skill acquisition and is one of the strongest predictors of long-term learning. We posit that persistence is reduced because AI conditions people to expect immediate answers, thereby denying them the experience of working through challenges on their own. These results suggest the need for AI model development to prioritize scaffolding long-term competence alongside immediate task completion.
We introduce a novel framework for measuring Overton pluralism in LLMs—the extent to which diverse viewpoints are represented in model outputs. We (i) formalize Overton pluralism as a set-coverage metric (OVERTONSCORE), (ii) conduct a large-scale US-representative human study (N=1209; 60 questions; 8 LLMs), and (iii) develop an automated benchmark that closely reproduces human judgments. On average, models achieve OVERTONSCOREs of 0.35 – 0.41, with Deepseek V3 performing best; yet all models remain far below the theoretical maximum of 1.0, revealing substantial headroom for improvement. Because repeated large-scale human studies are costly and slow, scalable evaluation tools are essential for model development. Hence, we propose an automated benchmark that achieves high rank correlation with human judgments ($\rho=0.88$), providing a practical proxy while not replacing human assessment. By turning pluralistic alignment from a normative aim into a measurable benchmark, our work establishes a foundation for systematic progress toward more pluralistic LLMs.
Large-scale public deliberations generate thousands of free-form contributions that must be synthesized into representative and neutral summaries for policy use. While LLMs have been shown as a promising tool to generate summaries for large-scale deliberations, they also risk underrepresenting minority perspectives and exhibiting bias with respect to the input order, raising fairness concerns in high-stakes contexts. Studying and fixing these issues requires a comprehensive evaluation at a large scale, yet current practice often relies on LLMs as judges, which show weak alignment with human judgments. To address this, we present DeliberationBank, a large-scale human-grounded dataset with (1) opinion data spanning ten deliberation questions created by 3,000 participants and (2) summary judgment data annotated by 4,500 participants across four dimensions (representativeness, informativeness, neutrality, policy approval). Using these datasets, we train DeliberationJudge, a fine-tuned DeBERTa model that can rate deliberation summaries from individual perspectives. DeliberationJudge is more efficient and more aligned with human judgements compared to a wide range of LLM judges. With DeliberationJudge, we evaluate 18 LLMs and reveal persistent weaknesses in deliberation summarization, especially underrepresentation of minority positions. Our framework provides a scalable and reliable way to evaluate deliberation summarization, helping ensure AI systems are more representative and equitable for policymaking.
Standard human preference-based alignment methods, such as Reinforcement Learning from Human Feedback (RLHF), are a cornerstone for aligning large language models (LLMs) with human values. However, these methods typically assume that preference data is clean and that all labels are equally reliable. In practice, large-scale preference datasets contain substantial noise due to annotator mistakes, inconsistent instructions, varying expertise, and even adversarial or low-effort feedback. This mismatch between recorded labels and ground-truth preferences can misguide training and degrade model performance. To address this issue, we introduce Robust Enhanced Policy Optimization (RE-PO), which uses an expectation-maximization procedure to infer the posterior correctness of each label and then adaptively reweight data points in the training loss to mitigate label noise. We further generalize this idea by establishing a theoretical link between arbitrary preference losses and their underlying probabilistic models, enabling a systematic transformation of existing alignment algorithms into robust counterparts and elevating RE-PO from a single method to a general framework for robust preference alignment. Theoretically, we prove that, under a perfectly calibrated model, RE-PO recovers the true noise level of the dataset. Empirically, we show that RE-PO consistently improves four state-of-the-art alignment methods (DPO, IPO, SimPO, and CPO); when applied to Mistral and Llama 3 models, the RE-PO-enhanced variants increase AlpacaEval 2 win rates by up to 7.0 percent over their respective baselines.
A growing body of work has shown that AI-assisted methods leveraging large language models, social choice methods, and collective dialogues- can help navigate polarization and surface common ground in controlled lab settings. But what can these approaches contribute in real-world contexts? We present a case study applying these techniques to find common ground between Israeli and Palestinian peacebuilders in the period following October 7th, 2023. From April to July 2024 an iterative deliberative process combining LLMs, bridging-based ranking, and collective dialogues was conducted in partnership with the Alliance for Middle East Peace. Around 138 civil society peacebuilders participated including Israeli Jews, Palestinian citizens of Israel, and Palestinians from the West Bank and Gaza. The process resulted in a set of collective statements, including demands to world leaders, with at least 84% agreement from participants on each side. In this paper, we document the process, results, challenges, and important open questions.
Modelling human variation in rating tasks is crucial for enabling AI systems for personalization, pluralistic model alignment, and computational social science. We propose representing individuals using value profiles – natural language descriptions of underlying values compressed from in-context demonstrations – along with a steerable decoder model to estimate ratings conditioned on a value profile or other rater information. To measure the predictive information in rater representations, we introduce an information-theoretic methodology. We find that demonstrations contain the most information, followed by value profiles and then demographics. However, value profiles offer advantages in terms of scrutability, interpretability, and steerability due to their compressed natural language format. Value profiles effectively compress the useful information from demonstrations (70% information preservation). Furthermore, clustering value profiles to identify similarly behaving individuals better explains rater variation than the most predictive demographic groupings. Going beyond test set performance, we show that the decoder models interpretably change ratings according to semantic profile differences, are well-calibrated, and can help explain instance-level disagreement by simulating an annotator population. These results demonstrate that value profiles offer novel, predictive ways to describe individual variation beyond demographics or group information.
Consider the process of collective decision-making, in which a group of individuals interactively select a preferred outcome from among a universe of alternatives. In this context, "representation" is the activity of making an individual's preferences present in the process via participation by a proxy agent – i.e. their "representative". To this end, learned models of human behavior have the potential to fill this role, with practical implications for multi-agent scenario studies and mechanism design. In this work, we investigate the possibility of training language agents to behave in the capacity of representatives of human agents, appropriately expressing the preferences of those individuals whom they stand for. First, we formalize the setting of collective decision-making – as the episodic process of interaction between a group of agents and a decision mechanism. On this basis, we then formalize the problem of digital representation – as the simulation of an agent's behavior to yield equivalent outcomes from the mechanism. Finally, we conduct an empirical case study in the setting of consensus-finding among diverse humans, and demonstrate the feasibility of fine-tuning large language models to act as digital representatives.
This paper argues for a new paradigm for Community Notes in the LLM era: an open ecosystem where both humans and LLMs can write notes, and the decision of which notes are helpful enough to show remains in the hands of humans. This approach can accelerate the delivery of notes, while maintaining trust and legitimacy through Community Notes' foundational principle: A community of diverse human raters collectively serve as the ultimate evaluator and arbiter of what is helpful. Further, the feedback from this diverse community can be used to improve LLMs' ability to produce accurate, unbiased, broadly helpful notes--what we term Reinforcement Learning from Community Feedback (RLCF). This becomes a two-way street: LLMs serve as an asset to humans--helping deliver context quickly and with minimal effort--while human feedback, in turn, enhances the performance of LLMs. This paper describes how such a system can work, its benefits, key new risks and challenges it introduces, and a research agenda to solve those challenges and realize the potential of this approach.
Choosing social partners is a potentially demanding task which involves paying attention to the right information while disregarding salient but possibly irrelevant features. The resultant trade-off between cost of evaluation and quality of decisions can lead to undesired bias. Information-processing abilities mediate this trade-off, where individuals with higher ability choose better partners leading to higher performance. By altering the salience of features, technology can modulate the effect of information-processing limits, potentially increasing or decreasing undesired biases. Here, we use game theory and multiagent reinforcement learning to investigate how undesired biases emerge, and how a technological layer (in the form of a perceptual intervention) between individuals and their environment can ameliorate such biases. Our results show that a perceptual intervention designed to increase the salience of outcome-relevant features can reduce bias in agents making partner choice decisions. Individuals learning with a perceptual intervention showed less bias due to decreased reliance on features that only spuriously correlate with behavior. Mechanistically, the perceptual intervention effectively increased the information-processing abilities of the individuals. Our results highlight the benefit of using multiagent reinforcement learning to model theoretically grounded social behaviors, particularly when real-world complexity prohibits fully analytical approaches.
Two substantial technological advances have reshaped the public square in recent decades: first with the advent of the internet and second with the recent introduction of large language models (LLMs). LLMs offer opportunities for a paradigm shift towards more decentralized, participatory online spaces that can be used to facilitate deliberative dialogues at scale, but also create risks of exacerbating societal schisms. Here, we explore four applications of LLMs to improve digital public squares: collective dialogue systems, bridging systems, community moderation, and proof-of-humanity systems. Building on the input from over 70 civil society experts and technologists, we argue that LLMs both afford promising opportunities to shift the paradigm for conversations at scale and pose distinct risks for digital public squares. We lay out an agenda for future research and investments in AI that will strengthen digital public squares and safeguard against potential misuses of AI.
Collective intelligence underpins the success of groups, organizations, markets and societies. Through distributed cognition and coordination, collectives can achieve outcomes that exceed the capabilities of individuals-even experts-resulting in improved accuracy and novel capabilities. Often, collective intelligence is supported by information technology, such as online prediction markets that elicit the 'wisdom of crowds', online forums that structure collective deliberation or digital platforms that crowdsource knowledge from the public. Large language models, however, are transforming how information is aggregated, accessed and transmitted online. Here we focus on the unique opportunities and challenges this transformation poses for collective intelligence. We bring together interdisciplinary perspectives from industry and academia to identify potential benefits, risks, policy-relevant considerations and open research questions, culminating in a call for a closer examination of how large language models affect humans' ability to collectively tackle complex problems.
Finding agreement through a free exchange of views is often difficult. Collective deliberation can be slow, difficult to scale, and unequally attentive to different voices. In this study, we trained an artificial intelligence (AI) to mediate human deliberation. Using participants’ personal opinions and critiques, the AI mediator iteratively generates and refines statements that express common ground among the group on social or political issues. Participants ( N = 5734) preferred AI-generated statements to those written by human mediators, rating them as more informative, clear, and unbiased. Discussants often updated their views after the deliberation, converging on a shared perspective. Text embeddings revealed that successful group statements incorporated dissenting voices while respecting the majority position. These findings were replicated in a virtual citizens’ assembly involving a demographically representative sample of the UK population.
Advanced AI systems capable of generating humanlike text and multimodal content are now widely available. In this paper, we discuss the impacts that generative artificial intelligence may have on democratic processes. We consider the consequences of AI for citizens' ability to make informed choices about political representatives and issues (epistemic impacts). We ask how AI might be used to destabilise or support democratic mechanisms like elections (material impacts). Finally, we discuss whether AI will strengthen or weaken democratic principles (foundational impacts). It is widely acknowledged that new AI systems could pose significant challenges for democracy. However, it has also been argued that generative AI offers new opportunities to educate and learn from citizens, strengthen public discourse, help people find common ground, and to reimagine how democracies might work better.
Effective approaches to encouraging group cooperation are still an open challenge. Here we apply recent advances in deep learning to structure networks of human participants playing a group cooperation game. We leverage deep reinforcement learning and simulation methods to train a ‘social planner’ capable of making recommendations to create or break connections between group members. The strategy that it develops succeeds at encouraging pro-sociality in networks of human participants ( N = 208 participants in 13 groups) playing for real monetary stakes. Under the social planner, groups finished the game with an average cooperation rate of 77.7%, compared with 42.8% in static networks ( N = 176 in 11 groups). In contrast to prior strategies that separate defectors from cooperators (tested here with N = 384 in 24 groups), the social planner learns to take a conciliatory approach to defectors, encouraging them to act pro-socially by moving them to small highly cooperative neighbourhoods.