This study introduces WA Daksha, an academic chatbot on WhatsApp, linked with Gemini AI, designed to facilitate intelligent academic service automation inside the Faculty of Engineering at Universitas Negeri Surabaya. The study concentrates on analysis and design at Technology Readiness Level 1-3, where system readiness is evaluated through structural requirement validation and expert-based architectural mapping. This process generates a verified system architecture, knowledge base structure, conversation flow, and use case model. The suggested system employs a hybrid conversational methodology that integrates rule-based routing, knowledge-based retrieval using Retrieval-Augmented Generation, and generative AI answers. The design comprises client, platform integration, application, data, and infrastructure layers to guarantee modularity and scalability. The chatbot offers three primary services: academic information, FAQ support, and AI-generated dynamic inquiries via WhatsApp chat. The knowledge base amalgamates institutional academic data, administrative protocols, and contextual AI processing to enhance response precision and dependability. The architectural evaluation demonstrates that WA Daksha provides an accessible and scalable framework for automating realtime academic services, facilitating multi-user interaction among students, lecturers, and the public. This research advances the creation of AI-driven academic service assistants in higher education and promotes SDG 4 by enhancing access to inclusive and high-quality education via intelligent digital academic services.
Kerusakan lingkungan akibat aktivitas manusia terus meningkat dan memerlukan perhatian sejak usia dini. Remaja usia 15–18 tahun menjadi target strategis dalam edukasi karena berada pada fase pembentukan nilai dan moral. Penelitian ini bertujuan merancang komik digital bertema ekosistem sebagai media sindiran untuk meningkatkan kesadaran lingkungan. Metode yang digunakan adalah penelitian kualitatif deskriptif dengan pendekatan Design Thinking yang meliputi tahap empati, definisi masalah, ideasi, prototipe, dan pengujian. Komik berjudul “Ekosistem” mengangkat kisah pertukaran nasib antara manusia dan hewan ternak sebagai sindiran terhadap perilaku eksploitasi manusia terhadap alam. Visualisasi dibuat dengan gaya kartun ekspresif dan pewarnaan menyerupai cat air, disertai tipografi yang mendukung kesan ringan namun kritis. Hasil uji coba menunjukkan bahwa media komik lebih disukai remaja dibanding pesan verbal langsung. Komik digital ini berpotensi menjadi media edukatif yang efektif untuk menanamkan kesadaran lingkungan melalui pendekatan visual dan emosional yang relevan bagi generasi muda.
The Al-Muhajirin Balongsari Mosque in Surabaya still faces obstacles in managing information and finances because administrative processes are carried out manually, which can potentially lead to recording errors, loss of archives, delays in information delivery, and limited access for worshippers to activity and financial data. This study intends to design and develop a web-based Mosque Management Information System to facilitate integrated data management. The system development employs the Rapid Application Development (RAD) methodology to ensure a swift, iterative process aligned with user requirements. The proposed system includes management of agendas/activities, income, expenses, donations/transfers, transaction categories, galleries, and reporting, with access rights based on user roles: admin, officer, and congregation. The system architecture is depicted using Data Flow Diagrams (DFDs), Entity-Relationship Diagrams (ERDs), Conceptual Data Models (CDMs), and Physical Data Models (PDMs) to ensure data connectivity and transaction fidelity. The implementation results indicate that administrators can oversee officer and category data and generate reports; officers can enter transactions, verify transfers, manage agendas and galleries, and compile reports; while congregants can access activity information, prayer schedules, financial data, and donation services online. Based on functional testing of the administrator, officer, and user modules, the main features run as expected and produce valid outputs, indicating the system is capable of improving the efficiency, transparency, accountability, and accessibility of administrative management and the delivery of mosque information to congregants.
Penelitian ini bertujuan untuk mendeskripsikan peran manajemen humas di lembaga pendidikan dengan studi kasus SDIT AT-TAQWA Narogong. Penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian studi kasus. Teknik pengumpulan data meliputi wawancara, observasi, dan dokumentasi. Analisis data dilakukan melalui tahapan reduksi data, penyajian data, dan penarikan kesimpulan, sedangkan keabsahan data diperiksa menggunakan teknik triangulasi. Hasil penelitian menunjukkan bahwa manajer humas berperan dalam membangun citra SDIT AT-TAQWA, dan upaya pencitraan yang dilakukan telah mulai menunjukkan hasil, antara lain: (1) terwujudnya SDIT yang berkualitas dan mampu memenuhi kebutuhan pendidikan masyarakat sekitar; (2) meningkatnya kualitas pendidikan masyarakat; (3) terbentuknya kultur masyarakat yang agamis yang mendorong SDIT AT-TAQWA menjadi pusat kegiatan keagamaan; dan (4) meningkatnya kepercayaan masyarakat terhadap keberadaan SDIT. Berdasarkan pembahasan penelitian yang disusun dari hasil observasi, wawancara, dan temuan khusus di lapangan, terungkap bahwa: (1) strategi manajemen humas memiliki peran penting dalam membangun citra SDIT; (2) pemahaman terhadap kondisi internal dan eksternal SDIT melalui identifikasi kelemahan dan kekuatan memungkinkan manajer humas menetapkan langkah-langkah perbaikan yang tepat; dan (3) perbaikan dilakukan baik pada aspek fisik maupun nonfisik SDIT.
The culinary industry continues to grow amidst the increasing purchasing power and consumption of society. Many restaurants still rely on direct sales (dine-in) without utilizing technology to enhance services and expand their market. This study aims to design and build a web-based information system for Restoran Jong Java, which includes dine-in, online delivery, and table reservation features. The system is expected to simplify transaction processes, improve operational efficiency, and provide added value for the restaurant in the industry competition. The system is developed using the throw-away prototyping method. This method allows for iterative system development with direct input from users. Testing is conducted using black-box testing to ensure the system functions as per the specifications, and user acceptance testing is performed through questionnaires with five main types of users: customers, admins, cashiers, waiters, and waitresses. The designed system is capable of supporting the integrated management of dine-in services, reservations, and online deliveries. The tests show that the system meets user needs, with a high level of satisfaction from the respondents. The user acceptance testing in this study shows positive results across different user groups. For the customer group, the average score obtained was 77.25%, the waiter group gave an average score of 83.6%, and for the managers, the system was also well received by them. This system has successfully improved the restaurant's operational efficiency and provided convenience for customers in making orders. It also serves as a technological solution that can help Jong Java expand its market reach and increase competitiveness.
